Culligan Reviews | Glassdoor

Culligan Reviews

Updated July 19, 2017
84 reviews

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3.4
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Culligan CEO Scott Clawson
Scott Clawson
12 Ratings

84 Employee Reviews

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Pros
  • Bosses are great people to work for (in 5 reviews)

  • good benefits, decent pay, good location (in 3 reviews)

Cons
  • not organized, a lot of work for the little pay that is provided (in 3 reviews)

  • So upper management brings in people who have NO idea where they're at or who they're dealing with and make matters worse (in 4 reviews)

More Pros and Cons

  1. "Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Office Manager in Plainview, TX
    Current Employee - Assistant Front Office Manager in Plainview, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Culligan full-time (More than 5 years)

    Pros

    The product and service are top notch. The owner of the Plainview franchise is very friendly and professional. He will answer his cell phone outside of business hours. He is involved in the community and donates water and ice to various organizations.

    Cons

    nothing. This is a great company.

    Advice to Management

    Great job!


  2. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Rockville, MD
    Former Employee - Field Service Technician in Rockville, MD
    Doesn't Recommend

    I worked at Culligan full-time (More than 5 years)

    Pros

    Worked at culligan for over 20 years great place to work.

    Cons

    To much turnover train your people better.

    Advice to Management

    The guys that come to work and work you should keep.

  3. "Licensed Water Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Water Specialist in Mishawaka, IN
    Current Employee - Licensed Water Specialist in Mishawaka, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Culligan full-time (More than 3 years)

    Pros

    Flexibility. Must have a passion for serving people. Good income potential if you have a good customer support team and installers that allows you to maximize your time and energy.

    Cons

    Would like to see additional incentives for customer retention.

    Advice to Management

    People love to buy but hate to be sold. More and more people are purchasing a product based upon the recommendations of others based upon the overall experience. Dealerships need to establish a better social selling structure and process that does not rely so heavily on the individual. It's not what you believe about your product but what the customer believes.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portsmouth, VA
    Former Employee - Anonymous Employee in Portsmouth, VA

    I worked at Culligan full-time (Less than a year)

    Pros

    Great people, great management, I love the Portsmouth Office! They honestly treat you like family!

    Cons

    There were no cons except having to leave due to school.


  5. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Bolingbrook, IL
    Current Employee - Sales Coordinator in Bolingbrook, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Culligan full-time (More than a year)

    Pros

    Great management and staff. Culligan is now franchised, so you get the small company feel where the owners and managers know you on first name bases. Also great benefits i.e. Medical, Dental, 401k etc.

    Cons

    There aren't really any cons. But since I have to say something, I wish that they offered overtime, and the pay could also be a little bit better.

    Advice to Management

    None


  6. "Recommend, as long as you enjoy processing high volume of water samples"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Technician in Rosemont, IL
    Former Employee - Lab Technician in Rosemont, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Culligan full-time (More than a year)

    Pros

    1, Great co-workers and management, who will appreciate if you are honest and hard working
    2. There is room for advancement if you want to learn new things

    Cons

    1. Stressful when high volume of water samples arrive (you have to be well organized to handle them in a timely manner
    2. Out of date laboratory setting

    Advice to Management

    To immediate supervisor: when employees, quit they do it for a reason


  7. "Some ups some downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Madison, WI
    Former Employee - Technician in Madison, WI
    Doesn't Recommend

    I worked at Culligan full-time (More than a year)

    Pros

    Some of the people were very nice

    Cons

    There was a lot of transition while I was there, including middle management. New managers were not qualified and did not have great ethics. They would try to rip off customers were they could.

  8. "Company wasn't willing to do any marketing for leads."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cincinnati, OH
    Former Employee - Sales in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Culligan full-time (Less than a year)

    Pros

    Culligan is an established brand.

    Cons

    Expected sales people to go door knocking.

    Advice to Management

    Come up with a game plan for getting leads and stop blaming sales people for your lack of a plan. Management shouldn't be taking and running the few leads that do call in.


  9. "just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Culligan (Less than a year)

    Pros

    Weekends off, holidays. Wear business casual.competitive pay, ability to ask off. pretty understanding management overall. small mom and pop business still despite corporate name

    Cons

    weak teamwork, stressful environment, not many people working in the office so workload was pretty heavy for hourly

    Advice to Management

    Might focus more on taking advantage of peoples strengths and weakness then just a check box of duties and assignments,


  10. "good job starting off with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Salisbury, MD
    Current Employee - Delivery Driver in Salisbury, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Culligan full-time (Less than a year)

    Pros

    Friendly@nice good job starting with

    Cons

    Fast pace work communication could be better

    Advice to Management

    Keep Up the good work


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