Cultural Care Au Pair Reviews | Glassdoor

Cultural Care Au Pair Reviews

Updated February 23, 2017
98 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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5 Ratings

98 Employee Reviews

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Pros
  • My host families were great and I love my kids (in 12 reviews)

  • It is fun to interact with au pairs from around the world (in 6 reviews)

Cons
  • they care more about host families than au pairs (in 21 reviews)

  • Low wages, on call 24/7 even if you set office hours because au pairs and host families have your cell phone number (in 6 reviews)

More Pros and Cons

  1. "Great experience, not enough support from the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Au Pair
    Former Employee - Au Pair
    Recommends

    I worked at Cultural Care Au Pair full-time (More than a year)

    Pros

    Being an au pair is one of the best experiences in my life, You get to know people from all over the world and experience American culture while living and working for a host family. The company offers support throughout the year to make the experience good for both parties ( host families and au pairs).

    Cons

    Very little support from Cultural Care when things do not go well with the family. It was not my experience, but a lot of au pairs in my cluster had very bad issues with their families and the LCC's were not supportive, even if the families were breaking the rules, such as making the au pairs work over time or doing house hold chores not related to the job description.

    Advice to Management

    Take better care of the au pairs, we are far away from our familes and in a different country with no support from anyone else but the agency.


  2. "Local Childcare Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LCC in Atlantic, VA
    Current Employee - LCC in Atlantic, VA
    Recommends
    Neutral Outlook

    I have been working at Cultural Care Au Pair full-time (More than 3 years)

    Pros

    very flexible hours, enjoy working with families on family priorities and helping them solve problems.

    Cons

    poorly paid for the hours put in

    Advice to Management

    get to know the details of how new procedures really affect the consultants before changes are made


  3. "Regional Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company. Access to higher management. Inspiring and fulfilling work. Nice colleagues.

    Cons

    employees come and go a lot

    Advice to Management

    Listen to your employees that will help you take care of them better. Be more of leaders than bosses.


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  5. "Do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Cultural experience
    Education first is a great company
    Lots of perks
    Work with fun and nice people
    CEO of product and company was very nice

    Cons

    Very bad pay
    Work overtime
    Manager was horrible - mean, played favorites and was constantly talking behind staffs backs


  6. "need to know what you're doing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Au Pair in Darien, CT
    Former Employee - Au Pair in Darien, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at Cultural Care Au Pair full-time (More than a year)

    Pros

    - exposure to US as a country, culture etc
    - network of other au pairs
    - support of local coordinator if you're lucky to have a good one

    Cons

    - very little pocket money
    - families are able to exploit au pairs and overwork them
    - local coordinators interested in well-being of the family, not so much an au pair


  7. "Cultural Care Culture"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cultural Care Au Pair full-time

    Pros

    Fun atmosphere, lots of perks, opportunity for growth in company, open and collaborative environment

    Cons

    low pay, expected to put in extra hours


  8. "Ay Pair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Au Pair in New York, NY
    Former Employee - Au Pair in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Cultural Care Au Pair full-time (More than a year)

    Pros

    Help to improve English skills

    Cons

    The payment is not that great


  9. "this is a scam"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Au Pair in New York, NY
    Former Employee - Au Pair in New York, NY
    Doesn't Recommend

    I worked at Cultural Care Au Pair full-time (Less than a year)

    Pros

    you can come to the USA without paying a rent and live in this amazing country

    Cons

    the work hours is crazy, often the families ask you ti work more, they don't respect your privacy and the paycheck is ridicolous.

    Advice to Management

    check better on the family that you choose.


  10. "Enjoyable, flexible work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Childcare Consultant in East Longmeadow, MA
    Current Employee - Local Childcare Consultant in East Longmeadow, MA
    Doesn't Recommend
    Positive Outlook

    I have been working at Cultural Care Au Pair (More than a year)

    Pros

    It is enjoyable to be a mentor to the au pairs. Planning activities and meetings with them is fun. Working with the host families can be enjoyable, or not so much. It depends on your ability to build strong relationships.

    Cons

    The compensation is very low for what you provide. Even the sales commissions are not high enough.

    Advice to Management

    LCCs perform a crucial role within the company. Provide them with better compensation and you'd find it would lower turnover. Also, find ways to specially compensate LCCs with large, low density regions. They have the added expenses of driving and drive time, that the majority of LCCs to have, yet they are compensated the same.


  11. "Local Childcare Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cultural Care Au Pair full-time

    Pros

    Flexibility on hours. Interesting work with lots of variation. Management receptive to input from the field and does make changes.

    Cons

    Servicing pay should be higher.

    Advice to Management

    Consider raising base compensation to retain "nonselling" LCCs. Continue to be receptive to input from field.



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