Currys PC World Reviews | Glassdoor

Currys PC World Reviews

Updated November 15, 2017
436 reviews

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2.8
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Sebastian James
146 Ratings

436 Employee Reviews

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Pros
  • As a dixons employee, you recieve 10% discount in store for Currys PC world (in 30 reviews)

  • I got to work with great people who I still talk to this day (in 25 reviews)

Cons
  • Was quite hard to sell care plan without discounts (in 28 reviews)

  • Even if you give them perfect customer service, something about their day was less than perfect so it (in 26 reviews)

More Pros and Cons

  1. "Stepping stone into retail only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor - Full Time in London, England (UK)
    Former Employee - Sales Advisor - Full Time in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Currys PC World full-time (More than 5 years)

    Pros

    Competitive wage for retail with opportunities to earn more based on commissions.

    Cons

    No training provided.
    No programme for career development.
    Company benefits not outlined clearly.
    Laughable staff discount.

    Advice to Management

    Please invest in your team on a more personal level. Sales target isn't everything if you have a high staff turnover due to terrible working conditions and please support your staff's training and development.


  2. "Don't pay for the insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Currys PC World full-time

    Pros

    To work around new technologies and the discount

    Cons

    The pay. The management. The targets. The company doesn't care about the customers.

    Advice to Management

    Less stress on selling extras no matter what. Pay sales staff more.

  3. "bottom of the retail employment food chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Colleague in Trowbridge, England (UK)
    Former Employee - Support Colleague in Trowbridge, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Currys PC World part-time (More than a year)

    Pros

    Hopeless management allowing staff to do anything except what their paid for
    Discount card passed around friends
    Purchasing clearance items to sell on internet market sites
    Petty pilfering common place
    High value items stolen with little effort
    Scratching the cars of rude customers

    Cons

    Access to stock at little or no cost
    Ineffective management

    Advice to Management

    Don't change it would spoil the fun


  4. "Awful"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Currys PC World part-time

    Pros

    Cannot think of anything

    Cons

    Staff made me feel unwelcome, was hired just before christmas, staff was too busy gossiping to train me. Customers very rude as well, stressful environment, have to reach targets weekly


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Belfast, Northern Ireland (UK)
    Former Employee - Sales in Belfast, Northern Ireland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Currys PC World full-time (More than 3 years)

    Pros

    Great team to work with, flexible hours and easy to get requested days off. easy going management team, friendly atmosphere

    Cons

    Sometimes the targets would be a little bit difficult to achieve which would put extra pressure on the sales staff

    Advice to Management

    Be a little bit more respectful of the staff who are trying their best to reach their kpis.


  6. "Enjoyed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Currys PC World part-time

    Pros

    Bonus on broadband and TV sales

    Cons

    Sometimes working hours can be inflexible in holiday time.


  7. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Assistant in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Currys PC World part-time (More than a year)

    Pros

    Good hours, nice staff, lunch breaks always on time

    Cons

    Pressure to sell, no chance to develop

  8. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Currys PC World part-time (More than a year)

    Pros

    Your colleagues will become your favourite people to be around. Whether it is to complain about management to one another, or make jokes about each other. Whatever the situation they’re always great to turn to when you maybe don’t know something about a service we provide or something specifically that a customer needs. I currently work with a great team and although I severely want to leave this company, it’s the family like team that keeps me in the company.

    Pay is not bad. Used to be better before they introduced the new system to get your bonus.

    Cons

    Management shouting at you in front of customers.
    Care plans!!!
    Home broadband!!
    Dodgy deals!!
    Buy back re sales!!

    Nothing screams scam more at me than when I see how much we charge for the insurance on some electronics, when it doesn’t even cover accidental damage.

    Nothing also seems dodgy rather than your manager asking you to come to them everytime you have a sale so they can attach something onto it so they can make their sales targets look better.

    It’s down to the customer whether we get our bonus enough. We now have to send a text message out to the customer to rate the store out of 10. 9 and 10 are good ratings and they pass. Anything below 9 doesn’t get counted for and we don’t get our bonus. Do you honestly know how hard that is when people don’t even reply to texts? How unfair is that on the sales people who actually work their butts off!

    I don’t understand it.

    They don’t listen to you when they tell you that you have a mental health issue and they make you feel pretty bad about the fact you’re not feeling so great that day.

    Advice to Management

    Honestly the biggest problem I have with management is their attitude towards their sales colleagues. Being denied transfers for stupid reasons and being given a hard time during stressful periods is not exactly what I need when I am also a University student with A LOT more things on my mind than selling a stupid care plan to someone who doesn’t care about it.
    Don’t shout at your sales colleagues in front of customers, not only does it make your sales colleague feel embarrassed, it also makes a really bad impression on customers also.
    Take into consideration of what days people CANNOT work. I’ve had so many colleagues come to me to ask to swap a shift because management doesn’t listen to them when they say they need a day swapped.

    LISTEN TO YOUR SALES COLLEAGUES.


  9. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Currys PC World part-time

    Pros

    friendly staff you can become mates with

    Cons

    extremely target base, management poor also bad for students

    Advice to Management

    treat workers less like robots


  10. "Not worth the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Computing in Bradford, Yorkshire and the Humber, England (UK)
    Current Employee - Sales Computing in Bradford, Yorkshire and the Humber, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Currys PC World full-time (More than 3 years)

    Pros

    Flexible hours, if you commit your self can open up jobs with other companies like Microsoft how ever you will get sacked if you do this openly

    Cons

    Rubbish minimum wage pay, only get promoted if you can drive to other stores and some one gets sacked or leaves or progresses (good luck) targets to hit on every sale which are based on an average of the company and not the city for example Scarborough would have the same percentage to sell careplan as London, no commission on any sale apart from broadband. If you don't hit your target's which you won't as they add more and your manager doesn't like you then you will be sacked. The bonus scheme is stupid as the customer has to rate the sale after you just ripped them off on extras and asked them to buy broadband after selling a cooker. You will get immediately sacked if you join a union as stated in contract, if some one steals you are requested to stop that without force or it will affect the store profit loss which yes does affect your quarter bonus which in best is about 80 quid but they won't employ a security guard as they think we can stop the professional thieves and don't ask for hours as the store budget won't let them but they employ others with an 8 hour contact which you could fill!!!! This job is great for a temp job just don't get stuck here!

    Advice to Management

    Quit and get paid more it's not your fault the company director has never sold anything in his life


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