Cuso International Reviews | Glassdoor

Cuso International Reviews

Updated June 28, 2017
10 reviews

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3.0
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Glenn Mifflin
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Employee Reviews

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  1. Helpful (1)

    "A small community having a difficult time changing and growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cuso International full-time (More than a year)

    Pros

    Mission focused staff, dedicated to international development and to supporting poverty reduction around the world.
    Friendly work environment.

    Cons

    Lack of empowerment for middle managers.
    Senior managers not in sync.
    Lack of transparency in decision making.


  2. "High potential but unstable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cuso International full-time

    Pros

    Great people passionate about the mission

    Cons

    Very high turnover and constant shifts in vision.

  3. "Friendly environment but low morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cuso International full-time (Less than a year)

    Pros

    - organization with strong mission (but the importance of mission seems not crucial when Evelyne G. is not leading the organization any more)
    - very friendly ambiance with social meetings
    - not bad work life balance, but seems to deteriorate recently

    Cons

    - low salary scale - expectations from staff are high but remuneration lower than some similar NGOs + low annual salary increases
    - board supervision without deep knowledge about how organization works, more business perspective than non-profit mission, they want a surplus in cash forgetting about real impact in developing countries
    - mess in communication between HQ and program offices
    - new CEO starts micromanaging (with good intentions but staff is blamed in many cases)
    - deteriorated relations between unionised employees and management - low morale
    - quick, sudden changes not communicated inside organization
    - high staff turn-over, few month vacancies on key positions like HR Director
    - location in unsafe neighbourhood (around Somerset),
    - building is not wheelchair accessible, no elevator for persons with physical disabilities

    Advice to Management

    Give more trust to your employees, revise work of long term managers more closely than only expect more from your staff. Improve quality of work overseas, not only HQ.
    To persons applying for a job: good place to gain experience, but not for long term development. Better work conditions are for managers, low salaries for unionised employees. Hard work is not rewarded.
    My CEO rate is for current CEO Glenn Mifflin, not Evelyne Guindon as stated below.


  4. "Great work, terrible working conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Volunteer in Calabar (Nigeria)
    Former Employee - National Volunteer in Calabar (Nigeria)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cuso International part-time (More than a year)

    Pros

    A great place to get development experience

    Cons

    Communication is poor across board

    Advice to Management

    Improve communication in the organisation


  5. "Good work enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cuso International full-time (More than 10 years)

    Pros

    It's has been in business for over 50 years. Lots of great staff that are committed to working and helping less fortune people around the world.

    Cons

    Run by the board of directors


  6. "High staff turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - friendly enviroment
    - great mission and values

    Cons

    - high staff turnover
    - changes are made without consulting staff
    - lack of advancement or development
    - no investment or compensation for above expectation work


  7. Helpful (1)

    "Good for entry level into international development, but then keep moving."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Officer in Ottawa, ON (Canada)
    Former Employee - Program Officer in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cuso International full-time (More than 5 years)

    Pros

    Good focus on mission, opportunity to get behind the curtain on international ngo mechanics, enthusiasm for the cause. Great organization if you are at an entry level, then move onto more serious players in the international field (like Oxfam, Save, etc.)

    Cons

    Outdated management - some have been in the same positions in this organization for 10+ years and have not evolved as managers in that amount of time. The same can be said for many staff who get stuck in mid level, non leadership positions for years. Reluctant to evolve into true partnership model of development that is not controlled at a 'Western' HQ. Slightly obsessive adherence to outdated processes and procedures from a parent organization that is no longer affiliated with CUSO.

    Advice to Management

    Take a serious look at management who have been there for 10+ years and shake things up a bit. Trust your staff and learn to evolve into new ways of thinking about development. Harness technology!

  8. Helpful (1)

    "Leading international development NGO in Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager of Program Development and Funding in Ottawa, ON (Canada)
    Former Employee - Manager of Program Development and Funding in Ottawa, ON (Canada)
    Recommends
    Neutral Outlook

    I worked at Cuso International full-time (More than 3 years)

    Pros

    - strong mission and mandate
    - strong reputation in Canada and among stakeholders
    - opportunities for partnership and innovation are tremendous

    Cons

    - changes in structure and operations that are still being undertaken
    - frequent, large-scale change, high turn over of staff
    - knowledge and information management systems require improvement


  9. Helpful (2)

    "Changing organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Country Representative in Tegucigalpa (Honduras)
    Current Employee - Country Representative in Tegucigalpa (Honduras)
    Recommends
    Positive Outlook

    I have been working at Cuso International full-time (More than a year)

    Pros

    - Freedom
    - Flexible
    - Transparent
    - Theory of Change actually in practice.
    - Good leadership

    Cons

    - Low salaries scales.
    - Not well organized.
    - Too many changes in too many years.


  10. "Great Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in La Paz, La Paz (Bolivia)
    Former Contractor - Anonymous Contractor in La Paz, La Paz (Bolivia)
    Recommends
    Positive Outlook

    I worked at Cuso International as a contractor (Less than a year)

    Pros

    CUSO provides all the support in flight tickets, visa, vaccinations, and moving to the new country might be a smooth process.

    Cons

    The Counterparts are not well chosen many times, there is a lot of deficiencies in communication between local office and the Ottawa´s. There is not an impact evaluation for each program.

    Advice to Management

    To have more communication tools vertically to timely correct and foresee realistic and appropiate outcomes from each project