Custom Disability Solution Reviews | Glassdoor

Custom Disability Solution Reviews

To filter reviews, or .

Found 14 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
43%
Approve of CEO
Gerald T. Bannach
7 Ratings
  1. Helpful (2)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in South Portland, ME
    Doesn't Recommend
    Negative Outlook

    I worked at Custom Disability Solution full-time for more than 2 years

    Pros

    Vacation and sick time are generous- you will need to take advantage of this

    Cons

    understaffed and underresourced- adjusters were never able to come close to keeping up with caseloads leading to dissastisfied/irate customers and a demoralized work environment

    Advice to Management

    middle management is encouraging but they have no tools or power to change this toxic environment- Senior management appears to be more interested in short term loans than paying claims or walking their talk- bottom line a step above a fly by night outfit- stay away

    Custom Disability Solution2013-08-22
  2. Helpful (4)

    "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in South Portland, ME
    Doesn't Recommend
    Neutral Outlook

    I worked at Custom Disability Solution full-time for more than 2 years

    Pros

    Down to earth people, fairly laid back office

    Cons

    Compensation was about $5K lower per year compared to other claim organizations. I got a really weird vibe from this place in my interview but took the job anyhow just to try it out. Definitely a strange office environment right up to the day I left. Terrible workload in STD. Some people were super overworked, while others slacked off. For example: some people would be coming into the office at 9 and leaving by...

    Show More

    Advice to Management

    Pay closer attention to claim workloads!

    Custom Disability Solution2013-06-25
  3. Helpful (1)

    "not very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Examiner in Portland, ME
    Doesn't Recommend

    I have been working at Custom Disability Solution

    Pros

    Good salary, good vacation time, including sick days and personal holidays

    Cons

    Expensive benefits, not great management

    Advice to Management

    Managers should care more about claims examiners case load

    Custom Disability Solution2011-02-02
  4. Helpful (3)

    "Company with its heart in the right place needs more maturity in management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in South Portland, ME
    Recommends

    I worked at Custom Disability Solution

    Pros

    This is a growing company that is on the right track after bouncing back from financial trouble and a change in upper management.

    Cons

    Small company where personalities count more than skills and knowledge when it comes to promotions.

    Advice to Management

    Do not just rely on middle management to feed you information, because all they give you is what they think you want to hear.

    Custom Disability Solution2008-12-27
Found 14 reviews