CustomMade Ventures Reviews | Glassdoor

CustomMade Ventures Reviews

Updated February 16, 2017
18 reviews

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4.1
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Mike Salguero
4 Ratings

18 Employee Reviews

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  1. "Great people, great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Everyone there is driven, talented, and believes in the mission of the company.

    Cons

    if you're looking for a shiny, modern office environment, it's not for you.


  2. "Good startup to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good team, great idea, interesting office

    Cons

    Lots of change in direction

  3. "Really great company, people dedicated to my growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great mission, good technology, people dedicated to making me great.

    Cons

    office could use a spruce up

    Advice to Management

    Get the brand out there more!


  4. Helpful (3)

    "More bad than good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CustomMade Ventures full-time

    Pros

    -Interesting mission and business idea; potential to positively impact the lives of small business owners across the country
    -Backing from strong VCs; have raised several decent rounds of funding
    -Some smart, talented, kind, hard-working coworkers
    -Free weekly lunch. Some snacks and bad coffee.

    Cons

    -Horrific, fundamentally broken management team. Mainly the co-founders (CEO and President). They are immature, inexperienced, and display borderline abusive and cruel behavior towards employees. Constant bad-mouthing of employees behind their backs and repeatedly referring to staff members as disposable. Zero demonstration that they care about career development and job satisfaction of their employees. They've created a terrible company culture and the worst office politics I've ever seen.They have no interest in feedback or coaching to improve their behavior.
    -High turnover. Very few staff members stay beyond 6-12 months; it's a revolving door of staff. Very low morale.
    -Zero strategy and mission for the company. Priorities and goals change monthly. No one on the management team has C-level or VP-level experience, which is very evident in the day-to-day functioning of the company.
    -Very little transparency and honesty across the company. Management team hides information and priorities from staffers; gives zero notice or background reasoning when implementing huge changes. They'll casually announce huge company changes that fundamentally alter people's jobs at lunch meetings. You'd have to be very, very comfortable with ambiguity and lack of transparency to work here.
    -Your job itself can completely change from month-to-month depending on what management team decides to focus on.
    -Benefits/salaries are average at best. Mediocre coverage, no 401k match, no commuter benefits.
    -Office is average at best. Not a nice looking space; minimal amenities and location isn't amazing.

    Advice to Management

    Care about your employees. Be transparent and honest. Don't talk about people behind their backs. Ask employees about their lives and genuinely get to know them. Hire someone to sit on management team that has c-level experience and experience creating strategy and goals for a company. Ask for feedback, and be open to altering your behavior.


  5. Helpful (5)

    "Stay Away From This Company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CustomMade Ventures full-time (Less than a year)

    Pros

    Weekly lunches and seriously that's all

    Cons

    Everything!!!! The worst CEO and Brute President I have ever seen in my life...the place is a dump... Both the president and CEOs are ego maniacal control freaks who insult their employees when they don't get what they want... They make people work nights and weekends. CEO walks around in socks thinking its a frat club...they have no vision...no plan. God forbid someone wants to come up with one and they whine like little toddlers. More than 10 people quit in span of 6 months in a company that is a size of 35? It's a micromanagement hell!!

    Advice to Management

    Shareholders...fire the CEO and the President... The idea of company is great with very hard working and talented employees.., you deserve better...they deserve better.


  6. "Excellent, will do business with again! A++"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CustomMade Ventures full-time (Less than a year)

    Pros

    Phenomenal coworkers, vision and career growth opportunities.

    Cons

    Not really a con. They move fast and if you're not used to working with tight deadlines you can feel the pressure.


  7. Helpful (1)

    "Smart, ambitious people. Exciting atmosphere."

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at CustomMade Ventures full-time (Less than a year)

    Pros

    CustomMade has a really smart, talented and enthusiastic team. That alone is a rare find. The fact that it is startup that does something that has never been done before is not only exciting but allows for lots of rewarding cross-collaboration and openness to new ideas.

    Cons

    The aforementioned startup environment and new business concept makes for a constant learning process and therefore some enivitable twists and turns in directions and ideas. So I definitely recommend that potential team members be flexible and adaptable.

  8. Helpful (1)

    "Great startup environment w/ plenty of room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Cambridge, MA
    Current Employee - Product in Cambridge, MA
    Recommends
    Positive Outlook

    I have been working at CustomMade Ventures full-time (Less than a year)

    Pros

    The business is growing and our value to our users is clear. Great company culture, everyone is positive, honest and checks their egos at the door. There's tons of opportunity to make the experience (both to our users and to ourselves) better and build great stuff.

    Cons

    Typical startup challenges - finding people that are the right fit, operating on borrowed time/money, sense of urgency with most projects - but it's a matter of managing all that.


  9. "Amazing mission, fun environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at CustomMade Ventures full-time (More than a year)

    Pros

    -Driving huge volumes of new business towards the small amazing artisans that live in our local communities is really something special.
    -The company has a lot of really intelligent people that are always willing to help out new younger employees and interns.

    Cons

    When you have a lot of dedicated people working to build a company, expectations are high. I don't think it is a stressful environment but some people might feel that way.

    Advice to Management

    Keep up the focus on working with each individual employee. Scaling that will not be easy.


  10. "Make an impact immediately and get recognized for your contributions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Cambridge, MA
    Current Employee - Marketing in Cambridge, MA
    Recommends
    Positive Outlook

    I have been working at CustomMade Ventures full-time (Less than a year)

    Pros

    As soon as you start at CM, you are able to make direct impacts on the growth and direction of the company. The employees can all be considered passionate self-starters who seize opportunities to not just advance towards the company's goals but to also define their own responsibilities and career track. The environment is very collaborative and open to new ideas and perspectives and those ideas and perspectives can have long-range, profound effects on the growing business.

    Cons

    As with any start-up, CM is light on structure and the pace at which we work could make it a poor fit for some people

    Advice to Management

    Stay the course. Keep it fun, open, collaborative, challenging and rewarding


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