Customer Loyalty Concepts Reviews | Glassdoor

Customer Loyalty Concepts Reviews

3 reviews

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3.0
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  1. "Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great management, team oriented environment. Good opportunity to work from home, and great incentives for hard work. Good work life balance too.

    Cons

    Pay could have been better and management was slow to utilize available technology but did eventually see the benefit and make efforts to change.


  2. "It has been a great job all things considered"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Denver, CO
    Current Employee - Agent in Denver, CO
    Doesn't Recommend

    Pros

    You can control your work schedule great if you have kids

    Cons

    Hours can get cut without warning

    Advice to Management

    add new clients

  3. "Good Work At Home Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caller Employee
    Former Employee - Caller Employee
    Recommends

    Pros

    You work at home from your own office , they use voip so you dont have to get another phone line. The pay is ok, you schedule your own hours and if you need time off you just let them know

    Cons

    You have to get a certain amount of contacts every day and they really pay attention to this, if you dont you are in danger of losing your job. Sometimes the voip does not work properly Constant worry over losing your job

    Advice to Management

    Management was usually ok I did not have any problems other than maybe a few lost e-mails here and there