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Cuvva

Engaged Employer

Cuvva

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Cuvva Reviews

3.9

77% would recommend to a friend

(68 total reviews)

Freddy Macnamara

74% approve of CEO

Ratings by category

4.3

Work/Life Balance

4.3

Compensation and Benefits

4.1

Culture & Values

3.8

Diversity & Inclusion

3.8

Career Opportunities

3.8

Senior Management

Ratings distribution

5 stars

60%

4 stars

15%

3 stars

3%

2 stars

9%

1 star

13%

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Found 68 of over 71 reviews

Updated Nov 7, 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

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Ratings by Demographics

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    1. 5.0
      Sep 26, 2023
      Operations
      Current Employee, more than 1 year
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working environment is second to none, with a set of policies that truly place wellbeing and engagement at the top of the list The company has seen some great growth in recent quarters and this looks like it will only accelerate in the future All ideas are welcome and often quickly acted on - the entire team pulls together to make things happen that improve our customers and our own lives

      Cons

      Nothing major. It's now quite a remote set up - perhaps some more office time for teams would help with collaboration and team unity

      1
      1. 5.0
        Nov 7, 2023
        Customer Operations Representative
        Former Employee, less than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good staff, flexible working hours

        Cons

        Angry customers sometimes messaging on platform

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        1. 2.0
          Aug 16, 2023
          Anonymous Employee
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          4 day week, some good benefits

          Cons

          Where to start? Micromanagement, constant change of direction, no commitment, unrealistic goals, ridiculous C-suite behaviour, no transparency. Career development is supposed to be fairly assessed but the whole scheme is a joke. All the good people left after their mass layoffs last year (in which btw the CEO told everyone on a company call that if they won’t be called within the next hour, they will still have their jobs, but if they do receive a call, they’ll be let go, which is a joke in itself). The CEO has no idea what he’s doing and is using the company as his playground at the expense of the employees.

          Thanks for taking the time to share your feedback with us. We’re sorry to hear you felt this way. Scaling a business comes with lots of challenges, and like many startups we have to adapt to ensure we stay focused and continue to head in the right direction. There is no denying our team's determination and dedication is the reason we’re absolutely thriving. We’re very proud of our open salary model and transparent approach to pay and progression. We believe it is key to creating a fair environment for all employees. No process or framework is ever perfect and we’re always open to hearing feedback and discussing our approach. Please reach out to the People team (people@cuvva.com) if you would like to chat.

          1. 5.0
            Sep 21, 2023
            Finance
            Current Employee, less than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - Open and honest culture - team is always aware of what is going on - Good people - 4 day work week - Flexi and remote working - Team and cross-department socials - Clear direction and goals - Open salary model - Employee share scheme

            Cons

            - The 4 days are intense (worth it though for that extra day off) - No bonus scheme - Open salary model can be a bit rigid

            1. 5.0
              Sep 21, 2023
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great communication & open environment fosters collaboration between teams 4 day work week and other benefits really make a massive difference in work/life balance! Challenging but interesting work keeps you on your toes Really exciting plans for the future!

              Cons

              None so far - great place to be!

              1. 4.0
                Oct 5, 2023
                Customer Operations
                Current Employee
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                really good culture with teams

                Cons

                can be too involved in personal activities outside of work

                1
                1. 4.0
                  Sep 28, 2023
                  Operations
                  Former Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good people, good people team and workplace experience

                  Cons

                  Not many cons can think of

                  1
                  1. 1.0
                    May 30, 2023
                    Anonymous Employee
                    Former Employee, more than 1 year
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    - good benefits - good starting salary (although after a while you're not correctly compensated for the amount of work you're doing)

                    Cons

                    Has a horrible culture and environment. So far the company has lost almost their entire customer operations team since January after reversing their 4 day work week. Morale is basically non-existent in this department. Half of their managers were promoted too early and aren't fit to manage their team. Leadership team are snarky and spend their meetings discussing their teams personal lives, and then are nice to their faces. It also seems like the product isn't living up to it's potential. There are constant changes in product that half the workers don't understand themselves. The company was good once upon a time but has faced a rapid decline. People have been jumping ship since January of last year and it's only a matter of time before the company cannot sustain itself.

                    2

                    We appreciate you taking the time to share your feedback with us. We're sorry to hear that you're feeling this way. We understand how important it is to address your concerns. We adjusted the 4-day work week to better suit our customer service team’s needs. Shorter shifts are a fantastic perk for our employees. Like many startups out there, we're all about embracing change to ensure we stay on the right track to success. With clear business goals in place, we're able to hit one milestone after another. We might be a little biassed, but we can't help but be proud of our amazing and talented team. Their dedication and hard work are the driving forces behind Cuvva's success. If you'd like to have a chat, don't hesitate to reach out to our People team (people@cuvva.com). We'd really like to help alleviate any concerns you might have.

                    1. 5.0
                      May 16, 2023
                      Communications
                      Current Employee, more than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Ideas are listened to and considered - no idea is a bad idea - Passionate marketing team who are knowledgeable and motivating - The company is constantly growing so there are lots of opportunities to grow with it - Open salary model which is great for pay transparency - Regular performance and pay reviews - Good benefits such as flexible working, annual wellness allowances, company events/socials

                      Cons

                      - In true start-up style we are always evolving so there is often changes in direction which could be challenging for those who don't like change

                      1. 4.0
                        Jul 23, 2023
                        Performance Marketing Manager
                        Former Employee
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Nice people, a decent work-life balance

                        Cons

                        not as challenging at times

                      Viewing 1 - 10 of 68 Reviews
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                      Cuvva Reviews FAQs

                      Cuvva has an overall rating of 3.9 out of 5, based on over 71 reviews left anonymously by employees. 77% of employees would recommend working at Cuvva to a friend and 65% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Cuvva employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Cuvva. This rating has improved by 6% over the last 12 months.

                      77% of Cuvva employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cuvva 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Cuvva to be career development, benefits, culture and the cons to be senior leadership .

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                      Glassdoor has 71 Cuvva reviews submitted anonymously by Cuvva employees. Read employee reviews and ratings on Glassdoor to decide if Cuvva is right for you.