Cover image for Cvent
Logo

Cvent

Engaged Employer

Cvent

Add a Review

Cvent Employee Reviews about "benefit"

Updated Nov 27, 2022

Verify your email to use filters. Having problems? Resend email
Found 1,739 of over 2K reviews
3.8
75% Recommend to a Friend
Cvent Founder & CEO Reggie Aggarwal
89% Approve of CEO

Found 8 of over 2K reviews

3.8
75%
Recommend to a Friend
89%
Approve of CEO
Cvent Founder & CEO Reggie Aggarwal
Reggie Aggarwal
1,132 Ratings

What people are saying about Cvent

Join the conversation on
Join the conversation on

Top Review Highlights by Sentiment

Pros
Cons
  • "Bad management to work with(in 94 reviews)
  • "There is no work/life balance(in 92 reviews)
  • "low pay for job expectations(in 78 reviews)
  • "1. Less salary as compared to other departments and the wierd part is you cannot discuss your salary.(in 50 reviews)
  • "Bad managers and miss the human touch robotic in nature(in 49 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Cvent and is not affected by filters.

Want more demographic options?

Reviews about "benefit"

Return to all Reviews
  1. 5.0
    Current Employee, more than 1 year

    Better than expected

    Oct 18, 2022 - Lead Client Success Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Incredible support system internally with a boss who cares and takes time to invest in my career. Firm work life balance beliefs and fully remote!

    Cons

    Internal cross team communication processes and efficient data access could be improved upon

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Reassuring to work at an established software company

    Nov 16, 2022 - Sales Executive in Tysons Corner, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company bends over backwards to keep you armed and focused to do what they hired you to do -- SELL!! It's a breath of fresh air to be able to use Cvent's thorough sales enablement resources to help you close business. Benefits are really good as well

    Cons

    Don't think of this as software like the silicon valley ones. This is more of a traditional corporation regarding culture, strategy. But if that's your thing, you'll love it!

    Continue reading
    Be the first to find this review helpful
  3. Join the Cvent team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 5 years

    Hard work

    Nov 21, 2022 - Principal Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Takes time to understand the platform and internal politics but worth it.

    Cons

    AM role is more sales based than actually "account managing".

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    Good employer but changes needed

    Nov 19, 2022 - Senior Director in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wide TAM, great experience in selling to all industries.

    Cons

    Difficult to make change to strategy

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 1 year

    Great first job!

    Nov 7, 2022 - Account Management Associate in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company Culture and the people that work there are amazing

    Cons

    feels a bit behind when it comes to employment benefits, especially considering it's in the SaaS industry

    Be the first to find this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Great pay but the environment is challenging

    Sep 7, 2022 - Senior Sales Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great commission potential if you're a strong sales person. They have good products as the market leader. Makes it easy to sell. Good benefits. Leadership invests a lot into sales training. Strong sales culture.

    Cons

    It is a hot or cold work environment. You're doing great until all of a sudden you're not. They make every month feel like the end of a quarter. Burn out in employees is common along with high turnover. The expectations are very high and can be hard to find a work-life balance. Paying people more does not solve that challenge. They have an incentive trip in June to Cancun. They should consider doing this in February or March as these are better times of the year to reward top sales people. Sales leadership has good recommendations at times, but other times they are not listening to the client and it's more about what we can get out of the client. This stalls sales opportunities. They change account managers on clients constantly. The clients get very frustrated with this, and it's hard to build multi-year relationships with the same type of client.

    Continue reading
    1 person found this review helpful
  8. 5.0
    Current Employee, more than 5 years

    Great pay and WLB

    Nov 7, 2022 - Lead Software Engineer in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    WLB is good with great pay

    Cons

    Not that I am aware of

    Be the first to find this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Great Company to work for if you're in Sales - Not great for Customer Service

    Nov 8, 2022 - Client Success Advisor in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Young workforce. They make an effort to hire fresh out of college, so the workforce is young and great for making friends in a new city fresh out of college. -Decent benefits. They offer standard PTO, maternity leave and adoptive parent leave (6 weeks - not enough time, but better than nothing), and an OK insurance plan -The CSA role really is a good entry point into Cvent. If you have your eye on another role (Product, Sales, etc.) it's a great foot in the door and they often hire from within

    Cons

    -This role requires you to sign a contract that forces you to pay Cvent back for 'training' received at the beginning of the job. This is a huge red flag and is NOT the norm in SAAS companies. This role has high turnover for a reason and this is their attempts to improve turnover rates as opposed to listening to feedback about interoffice politics from existing CSAs. -Speaking about the Client Success Department individually, it is the worst position to have at the company. You are stuck between Sales and Support. You have to deal with unhappy clients when Sales oversells them on what Cvent is capable of, which happens often. You're yelled at by clients when the product fails or doesn't work as expected, which happens often because again, Sales oversells clients on the capabilities of the product. As a CSA at Cvent, you're in between these two positions and essentially the punching bag for clients and you're not paid enough to be everyone's punching bag. -Client loads are unrealistic. One CSA might have as many as 100+ clients at one time, with the expectation that you're speaking with at least 80% of your client list each quarter. Considering the product itself requires multiple calls to adopt and implement, this makes for a stressful work experience and many days with back to back calls from start to end without the ability to work over time. This encourages employees to work off the clock in order to get their work done to meet metrics. -The training program for CSAs creates a very cliquey and competitive environment within the role itself. Rather than working with fellow CSAs, you're working against them to hit your metrics that quarter and be better than your peer. The training program was also needlessly stressful. -Sales and Client Success are pitted against each other for the same metrics. When two departments have the same metrics, it means you're fighting even more of your coworkers to do your job. This makes a frustrating job even MORE frustrating and fosters a lot of animosity and disrespect between Sales/Account Managers and CSAs. -'80 is the new 100' is a genuine company principal. This means they admittedly release products before they are 100% thought out and before they are 100% complete. However, it's not sold to the client that way. When clients are sold on a product expecting it to be complete and it isn't, it is the CSAs that are receiving the brunt of their unhappiness. -Don't believe the 'Best Place to Work' Awards. Working here has shown me the light and I'll never trust a 'Best Place to Work' list ever again. Due to sheer size of Cvent, they are able to stack the votes in their favor. There are internal communications and voting drives to be sure every employee votes for Cvent as a 'Best Place to Work'. If you're in Sales, then maybe this is a good company to work for, but on the Client Success side, it is not. -Leadership doesn't listen to employee feedback. They simply aren't invested in improving the work experience for CSAs. -If you take the role, be prepared to drink the kool-aid, otherwise you'll be pretty miserable and just counting down to your contract expiration.

    3 people found this review helpful
  10. 3.0
    Current Employee

    Meh

    Nov 21, 2022 - Solutions Consultant in Tysons Corner, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture Great product Collaboration across teams

    Cons

    Pay and commission Elective Benefits - not sustainable for families or family planning

    Be the first to find this review helpful
  11. 4.0
    Current Employee

    Good place to work

    Oct 31, 2022 - Software Engineer in Tysons Corner, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good coworkers Reasonable expectation of work

    Cons

    High turnover Many 1 on 1s

    Be the first to find this review helpful
Viewing 1 - 8 of 8 Reviews
</>Embed

Popular Careers with Cvent Job Seekers

JobsSalariesInterviews

Work at Cvent? Share Your Experiences

or

Reviews by Job Title

Cvent Photos

+ Add Photo
Cvent photo of: Cvent's 130,000 square foot offices in the heart of Tyson's Corner
Cvent photo of: Cvent Companywide India 2020
Cvent photo of: Cvent Companywide India 2020
Cvent photo of: Cvent Companywide India 2020
Cvent photo of: Cvent Companywide India 2020
Cvent photo of: The Cvent marketing team!
Cvent photo of: Cvent's 130,000 square foot offices in the heart of Tyson's Corner
See All Photos

Affiliated Companies

CrowdCompass, Inc.Elite Meetings International, Inc. Social Tables
QuickMobile Inc.Kapow Events IncDoubleDutch

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Cvent Job Seekers Also Viewed

MicroStrategy Logo
MicroStrategy

2.9

1,193 Reviews
Compare

Glassdoor has 1,866 Cvent reviews submitted anonymously by Cvent employees. Read employee reviews and ratings on Glassdoor to decide if Cvent is right for you.