CyberArk Reviews | Glassdoor

CyberArk Reviews

Updated April 3, 2017
32 reviews

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3.2
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Udi Mokady
20 Ratings

32 Employee Reviews

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  1. Helpful (3)

    "The Good, The Bad and The Ugly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CyberArk full-time (Less than a year)

    Pros

    The Good - exceptionally strong platform in it's technology segment (PAM). No 1 in it's market by a huge margin. You can capitalize on the technology, development, strengthen your technical skills and build up your reputation in the cyber security industry.

    Cons

    The Bad - this is a ruthless environment (whether sales or technical or back office support). You need to have skin as thick as a crocodile and nerves of steel. You will be given very little, if not zero time, to settle in and will be expected to perform at the outset. There is no concept such as peer support, openness or transparency at CyberArk, it simply does not exist, it's every man for himself. It is a company which has sold it's soul to the stock market and expectations of delivering 60% growth quarter after quarter.

    The Ugly - the culture is one of looking over your shoulder, worring about being stabbed in the back. Management put down employees who need a little time/space to learn new concepts or adjust to the unique demands of the market in which the company operates. They can be exceptionally negative towards their own team members, unfairly criticizing them.

    Advice to Management

    Demonstrate common decency and respect towards your employees and be honest about your employment terms and conditions.


  2. "Top Security software and great growth potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CyberArk full-time (More than a year)

    Pros

    CyberArk has a top tier product and you feel the success of that product through the employees that work there.
    Highly upbeat and collaborative culture, CEO sets the tone for open communication and cultural "kindness"
    It's great to represent a product that is so well regarded and very much demanded by CISOs

    Cons

    have to get there early for a parking space - need to consider a larger office park

    Advice to Management

    Share openly the successes of the people in a more visible way - create buzz around new customers wins so everyone feels involved.
    Communication around growth, team achievements, monthly not quarterly meetings for global team updates


  3. Helpful (5)

    "Don't Even Consider Working Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Newton, MA
    Former Employee - Sales in Newton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CyberArk full-time (Less than a year)

    Pros

    Competitive salary
    Industry-leading product in a hot industry
    Free snacks

    Cons

    Even if you consider yourself a happy person, CyberArk can make you anxious and miserable.
    Zero on-boarding and training
    Upper management and tenured employees form cliques and act like high school bullies and it's obvious around the office
    Creativity not encouraged - business development and sales organizations are held to follow strict talk tracks for emails and voicemails
    Decisions are driven by favoritism
    No team atmosphere - no collaboration or team morale
    Overall infectious negativity

    Advice to Management

    Fix the culture. CyberArk's product is great and has experienced a lot of growth, but product success should not come at the expense of employee morale.


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  5. Helpful (4)

    "Well over 20 employees resigned in less than 8 months."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA
    Doesn't Recommend
    Negative Outlook

    I worked at CyberArk full-time (More than 5 years)

    Pros

    Free snacks.
    Cool technology, but it is really just programs that track and spy on user behavior.

    Cons

    HR posts fake positive reviews to 'push down' all the negative ones.
    There is a lot of cliques here and you will eventually get stabbed in the back.
    Crappy location in Newton unless you live in that town.
    Too much favouritism. WAY too much gossip. Especially from directors.
    Treacherous nature from HR and Recruiters.
    High turnover. Marketing basically lost 10 or so people in less than a year. All resignations.

    Advice to Management

    Replace your senior management and all the directors. They're nothing more than high-schoolers stuck in adult bodies.


  6. Helpful (2)

    "Great people. Excellent products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security
    Current Employee - Security
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CyberArk full-time (More than 3 years)

    Pros

    Great starting point for developers - especially those looking for security focus
    Awesome people

    Cons

    Cyberark is merging new companies that change the overall atmosphere
    Salaries are not high

    Advice to Management

    Develop new security business - IR tools for instance.


  7. Helpful (1)

    "Going well so far!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CyberArk full-time (Less than a year)

    Pros

    I'm enjoying my time so far at CyberArk. The people are great, the products are awesome and to be a part of a company in high growth mode is exciting! I'm learning a lot and going with the flow, but I hope to be here for a long time to come!

    Cons

    Like at any company, there are always the few people you don't care much for or the few things you see that you don't understand why it is that way.

    Advice to Management

    Keep remembering that it is your employees that can make you successful and invest in them.


  8. Helpful (5)

    "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Tel Aviv-Yafo (Israel)
    Former Employee - Tech Support in Tel Aviv-Yafo (Israel)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CyberArk full-time (More than a year)

    Pros

    Good compensation. Company is overall successful and market leader. Interesting products.
    It is constantly and rapidly growing. Good place to work for developers.

    Cons

    Company's upper management is horrible.
    The company treats non-PD departments horrible. There is no visibility to processes and i would not recommend to work there.


  9. Helpful (1)

    "GREAT COMPANY, GREAT TECHNOLOGY, GREAT MARKET"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CyberArk (More than 3 years)

    Pros

    1. People
    2. Culture
    3. Market and Growth
    4. Attitude and Passion

    Cons

    If you can call it a "Con" we are experiencing tremendous growth

    Advice to Management

    Don't settle for the average employee- the CyberArk DNA is key to this company's success


  10. Helpful (12)

    "Superior technology, toxic office environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CyberArk full-time

    Pros

    The technology that they sell is first class. Nice office space, decent pay and benefits, office provides snacks in the kitchen

    Cons

    Very bizarre and extremely cold company culture. People will completely ignore each other around the office. There are a few well-established cliques among the employees, and if you're lucky, you'll be accepted into one of them. If not, then you'll basically have an X on your back for the rest of your time here. During my time here, I didn't receive a single minute of training or continued education; I was simply expected to continue to improve and learn more completely on my own. The higher-ups here think that they can do no wrong, and are not receptive to new ideas/new ways of thinking. If you try to do this, you'll likely get the axe. There are strong political forces at work here, and a culture that's fueled by rumors and paranoia. The burdensome culture here began to weigh heavily on me, eventually depressing my mood both at the office and at home.

    Advice to Management

    When it comes to creating a new technology, you know exactly what you're doing. When it comes to leading people and managing a company, you're all completely inept. Seek major help from a consulting service on how to improve your management skills, you owe it to yourselves and to the people who you employ.


  11. Helpful (8)

    "Only as a first job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CyberArk full-time (Less than a year)

    Pros

    Overview:
    Having worked at multiple companies before joining CyberArk, I was expecting a well oiled machine that was the market leader in an innovative cyber security space. The solution that CyberArk is selling is a fantastic piece of software and deserves to retain its position in the market. Naturally being a market leader it effectively sells itself and in some regions even a cold call is warm. The majority of the senior leadership team are very humble and can be found sitting opposite junior members of the company at events and conferences.

    Cons

    Culture and career:
    CyberArk boasts about having a fantastic culture. It doesn’t. It’s a myth created by and bought into by management that the CyberArk culture is the best in the industry. The myth is used as a bargaining chip to pay lower wages, low commission and to convince people that they are lucky to be in the company. The company forbids its employees to discuss their wage, not uncommon but in today’s day-and-age such practices create an air of suspicion. It is apparent that pay rises are given out based on favouritism rather than merit; some of the longer serving members of the team have not seen a pay rise in nearly two years despite overachieving on all their targets.

    This leads me onto the lack of control some managers have over their staff. By not paying attention to employees, people exploit other people’s work and claim it as their own allowing them to hit their targets, get paid increased commission and skew their numbers by nearly 80-100%. This practice leads to the wrong people getting promoted and the company suffering in the long run. This is also one of the practices that leads to high turnover in some of the teams. In other words, you will have a miserable time at CyberArk unless you cheat and steal. This is not a company for someone who has any integrity.

    Structure:
    The teams are too big which leads to silos forming and subgroups growing within them. There is no cross-department interaction which leads to each silo looking after themselves and inhibiting any form of knowledge sharing from taking place. This leads to a lot of duplication of effort and bad coordination between teams and hinders anyone from being able to move into new departments.

    Management and leadership:
    There are a number of competent and incompetent managers in most companies. CyberArk has its fair share. Spanning across multiple departments there are managers who seem incapable of performing their roles. From HR’s inability to see arising problems in labour turnover, absenteeism and general disgruntlement to Heads of Department who try to undermine peoples’ trust in each other in an attempt to impose some form of arbitrary control over individuals. There is no visibility of what management are actually doing even when they are paid in excess of £100,000, instead employees are treated like drones, judged on their ability to perform in the role they are in and casually undermined and rudely belittled if they offer any challenge to their managers or seniors.

    Overall
    As a first job to make some money if you're still living with your parents, maybe, but definitely not more than that.

    Advice to Management

    Work to build your teams not break them.
    Train all your team not just your favourites.



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