CyberSource Reviews | Glassdoor

CyberSource Reviews

Updated September 24, 2017
60 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CyberSource President & CEO Michael Walsh
Michael Walsh
18 Ratings

60 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • No career progression at all in Technical Support Engineer land (in 3 reviews)

  • Visa doesn't seem to really know (or care) about CYBS capability (in 3 reviews)

More Pros and Cons

  1. "A great company with a great culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Support Engineer in Foster City, CA
    Current Employee - Senior Product Support Engineer in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CyberSource full-time (More than 8 years)

    Pros

    Working in the ever-expanding payments industry supporting the top businesses in the world.

    Great benefits and perks.

    Great company culture.

    Cons

    Some tools and processes need work.

    Security can be onerous at times to the point where you're unable to perform your job function.

    Product evolution outpaces existing products too much sometimes.


  2. "OKayish company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Foster City, CA
    Current Employee - Software Engineer in Foster City, CA
    Approves of CEO

    I have been working at CyberSource full-time (More than a year)

    Pros

    Great projects
    Great impact on payment card industry

    Cons

    Slaughterhouse in name of fast paced.
    Inarticulate and irrational managers with very poor people skills.

  3. "last job wanted in a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CyberSource full-time (Less than a year)

    Pros

    there are very good managers in some teams

    Cons

    if the job is in a special team with special teammates, the job will hurt your heart. got a lot of false feedback from a remote manager. There are a lot of politics which is more important than deliverables. I regret I took that job which drove me nuts. Whenever I think of it, it is still painful. Be careful when you choose a team.


  4. "Great Company, Great People, Great Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CyberSource full-time

    Pros

    Benefits, Product, People, Location, Opportunity

    Cons

    There are no cons I can think of right now


  5. "Great people inconsistent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managed Risk Analyst in Remote, OR
    Former Employee - Managed Risk Analyst in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CyberSource full-time (More than 3 years)

    Pros

    Most of the people are great, excellent benefits, was able to work remote.

    Cons

    Multiple managers for same role results in inconsistencies in expectations.

    Advice to Management

    Consistency among people doing the same work should be maintained. Just because you have different manager should not mean you are held to different standards.


  6. Helpful (1)

    "Very comfortable job + good salary"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Salary is reasonable
    -Very comfortable job

    Cons

    - The yearly raise is no more than 5%
    - Not much team bonding activity


  7. "Just a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Assistant in Lehi, UT
    Former Employee - Accounting Assistant in Lehi, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CyberSource (Less than a year)

    Pros

    Free drinks and 2 paid lunches per month

    Cons

    There is no training and no follow up so if you do something wrong you have no idea. The billing department is underwater and I feel bad for the ones who have to do my work on top of theirs. If you are a perm employee be prepared to have no life!

    Advice to Management

    Pay attention to all employees not just the favorites. Look at was is actually being done not just what is said to be done and get some training!

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lake Shore, UT
    Current Employee - Manager in Lake Shore, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CyberSource full-time (Less than a year)

    Pros

    Great benefits since CyberSource is part of Visa.

    Cons

    Growing faster than the infrastructure can keep up, using old technology with the inability to provide customers with custom reports.

    Advice to Management

    Push hard for technical advancement


  9. "heavy workload without respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Engineer in Austin, TX
    Former Employee - Staff Engineer in Austin, TX
    Doesn't Recommend

    Pros

    snack, drinks are provided, some teams are better than a few teams.

    Cons

    no respect
    workload heavy
    colleagues arrogant
    no team work


  10. Helpful (3)

    "Worst tech company EVER!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff QA Engineer in Bellevue, WA
    Current Employee - Staff QA Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at CyberSource full-time (More than 3 years)

    Pros

    Paychecks, paid holidays, health insurance.

    Cons

    Management plays favorites and sets impossible expectations.
    Management regularly sets-up employees to fail and promotes negative animosity towards each other.
    This company will suck you dry with its inconsistent polices and harsh employment practices. If you like that sort of thing, this company is for you.

    Advice to Management

    Sensitivity training for all managers and leads.


Showing 60 of 62 reviews
Reset Filters