CyberSource Reviews in San Jose, CA | Glassdoor

CyberSource San Jose Reviews

8 reviews

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San Jose, CA Area

3.0
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CyberSource President & CEO Michael Walsh
Michael Walsh
2 Ratings

8 Employee Reviews

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Pros
  • Great benefits since CyberSource is part of Visa (in 5 reviews)

  • All the best benefits of Visa: 2:1 401 (k) matching, employee stock purchase program, shuttle buses, gym onsite, pretty good cafeteria (in 3 reviews)

Cons
  • No career progression at all in Technical Support Engineer land (in 3 reviews)

  • Visa doesn't seem to really know (or care) about CYBS capability (in 3 reviews)

More Pros and Cons

  1. "An Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Assurance Engineer in Mountain View, CA
    Former Employee - Senior Quality Assurance Engineer in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CyberSource full-time (More than 3 years)

    Pros

    Very Good Culture
    one of the Best Benefits
    Very Good Work Life Balance

    Cons

    Limited Career Growth
    Not much training opportunities for future growth

    Advice to Management

    none


  2. "Good learning about Payment industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA
    Current Employee - Senior Software Engineer in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CyberSource full-time (More than 3 years)

    Pros

    Small company, good people to work

    Cons

    political, lot of regulation, no visibility

  3. "Fast paced, Never a Dull Moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Recommends

    Pros

    Fast paced. Complex technical challenges. Rarely boring.

    Cons

    Work life balance. Highly political.

    Advice to Management

    Drop the politics and get to work.


  4. Helpful (1)

    "You are great but I can't give to promotion or raise because you are not in my gang"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA
    Current Employee - Senior Software Engineer in Mountain View, CA
    Doesn't Recommend

    Pros

    lot of frustrated good people in your company

    Cons

    waste of your time and contribution to company

    Advice to Management

    Why no exit interview? Do you guys even care of survey result etc


  5. Helpful (3)

    "Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Mountain View, CA
    Former Employee - Project Manager in Mountain View, CA
    Doesn't Recommend

    Pros

    It recently was bought by Visa. So big time benefits and a real retirement program.

    Cons

    Sweat Shop. Expect to put in 60+ hours a week. Pull at least one over night release per month. No money for training, but plenty for business trip drinking (if your lucky enough to travel).

    Advice to Management

    Remember, Visa spent $2 billion for this company and will be looking at the bottom line and useless middle management overhead.


  6. "This is great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Recommends

    Pros

    very compettive and process oriented. The company is doing business for 15 years and has been dominating in Payment business. This company is one of the best companies with best benefits

    Cons

    Salaries should be more. This company pays less than everage salaries as compare to other leaders. rest is fine with cybersource

    Advice to Management

    Keep focussing on improving the processes to stay ahead in the business. Work on staff training and motivate people towards higher education if they can


  7. "Good place to work, solid pay/benefits, market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA
    Recommends
    Approves of CEO

    Pros

    -Competitive pay
    -Great/smart/heard working people
    -Well balanced work life/personal life

    Cons

    -Poor internal communication on proposed changes
    -Feels like HR is not on the side of the worker and is on the side of the corporation and management.
    -Knowledge is not effectively shared across groups
    -Poor internal communication on changes that one department makes that will affect another department.

    Advice to Management

    Don't let the Visa acquisition make CyberSource into a 5,000+ employee behemoth that has no understanding of where we came from and who we are. If I wanted to be 1 of 5,000 without the ability to influence my work environment then I would have started at Cisco or Google.

  8. "average company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Mountain View, CA
    Former Employee - Software Engineer in Mountain View, CA
    No opinion of CEO

    Pros

    free soda was good, salary not bad, pool table, ample parking, pink noise

    Cons

    hours were crazy, bad bonus structure, no respect for personal time, poorly run meetings,

    Advice to Management

    sometimes the car (ford) needs a tune up, product management has very poor vision


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