Cycle Gear Reviews | Glassdoor

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Cycle Gear Reviews

Updated August 2, 2017
19 reviews

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Daniel W. Nelson
2 Ratings

19 Employee Reviews

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Pros
  • The employee discounts are awesome, as are the customers (in 8 reviews)

  • Exciting environment, if you are in to motorcycles, its a great place to work (in 6 reviews)

Cons
  • They really stress making weekly sales goals (in 10 reviews)

  • Low pay rates until someone reached store management level (in 9 reviews)

More Pros and Cons

  1. "Great Gear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cycle Gear part-time

    Pros

    Discount on gear is great! The company has new ownership that has hired a new CEO and COO that seem to have some much needed changes on the way.

    Cons

    Schedules are posted only 3 days before the week starts. Work life balance isn't really there since the short notice on the schedule makes it hard to plan. Pay is a little low, but that's also just retail in a seasonal business. Hard to move up unless you're willing to up and move out of state and all employees except the store manager are part-time. Hours fluctuate a lot and you're expected to be able to work anywhere from 15-40 hours. Training is hit and miss, seems like beating a dead horse on certain topics and others there isn't anything provided.

    Advice to Management

    Be more proactive rather than reactive. The new CEO seems to have some positive changes in the works.


  2. Helpful (1)

    "The company doesn't care about you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cycle Gear part-time (Less than a year)

    Pros

    The employee discounts are awesome, as are the customers. It's so cool to talk shop and see how the industry works from the inside.

    Cons

    The company DOES NOT CARE ABOUT YOU. Like, they don't care at all. As long as they're making money, they'll turn a blind eye to abusive supervisors and blatantly ignore the fact that a manager treats all their employees like trash (unless he/she thinks they can get into the employee's pants).

    Advice to Management

    Use HR to actually take care of your employees. And keep an eye on your SMs and DMs. Just because they are making money for the company does not mean they are treating the customers and fellow employees with respect. Too many times I had to deal with an SM that would leave for HOURS while still on the clock to "shop for TVs" or "get lunch" at an expensive restaurant. He even left to get his hair cut and teeth cleaned on the clock, and HR did nothing about it!!!! He would constantly berate me and my coworker and call us "stupid" and "worthless" before slamming doors and breaking stuff that would ultimately cost the company money (which he would then blame on us). BE CAREFUL WHO YOU PUT IN POSITIONS OF POWER.

  3. "Too much for too little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cycle Gear full-time (More than 5 years)

    Pros

    Most of my fellow coworkers are amazing people, professionally and personally. Professionalism is at the top of the list, but a welcoming sense of "fun and cool" happens occasionally. Benefits are decent and, for the most part, work schedule is fairly flexible. Fairly new CEO has great potential.

    Cons

    Unfair senior management and lack of respect, unfair workload (to near-impossible deadlines), unfair pay (compared to most similar positions in other companies), inconsistent work/life balance. My voice is rarely heard.

    Advice to Management

    Get a new manager for our department who also cares about the workers and not just about money and himself.


  4. "Corporate Takeover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cycle Gear part-time (More than a year)

    Pros

    You get to talk to people about motorcycles, something that if you work here are passionate about.

    Spiffs on certain items sold and something that hardly qualifies as the word Commission.

    Cons

    Over the last year and a half cycle gear was bought out by a corporation that's main goal is to buy and sell companies. The stores and employees are products to these people and it is incredibly obvious.

    Commission is as low as .25%. Not 25% (point)25%

    Advice to Management

    Appreciate your employees they are the reason you make money.


  5. Helpful (5)

    "It's Fine but you better love motorcycles and having no time to ride except to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cycle Gear full-time (More than 10 years)

    Pros

    Love being in the Motorcycle industry or you will hate it. You won't be riding with your friends since you will be working on those days. Upper level Management needs a true refresh. Completely out if touch with the reality of running a store.

    Cons

    Pay is terrible and they feed you constant crap about spiff, bonus, and how you can make so much more easily when the reality is you will have unrealistic sales and operations goals. Be held to an unachievable standard that no one in upper level management is capable of achieving. That is if you get past the four interviews required to just land a part time sale position. The old timers at the Store Support Center (laughable name now) need to take the blinders off and look at how times are changing.

    Advice to Management

    Stop the ridiculous amount of interviews to hire a PT person.
    Hold your SSC people accountable like you hold the store personnel.
    It might be a business but unhappy employees cause more issues than happy ones. Stop feeding us BS about pay and hours. Give us the payroll to hire the right people and keep them happy.
    Get rid of a CEO that has no clue of this industry.


  6. Helpful (6)

    "Store manager/District manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager/District Manager in Benicia, CA
    Former Employee - Store Manager/District Manager in Benicia, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cycle Gear (More than 10 years)

    Pros

    You are around people (customers) that love motorcycles and if you work for this company you should love them too. More of a retail experience and less of a traditional motorcycle industry or dealer experience. This is one of the few jobs that allows your work to be your passion. Pay is fair for most store and field leadership positions.

    Cons

    Field leadership is not strong and there are very unrealistic goals set for stores by people that have no idea what the day to day reality is of running a retail store and taking care of your customer. Payroll continues to be cut to levels that do not allow store coverage by more than one person many hours each week in most stores. In store training is antiquated. Current applicant screening is over complicated and eliminates good candidates.

    Advice to Management

    In the past this company was run by people who knew and loved motorcycles, they are no more. Current management (they are not leaders) only know numbers and spreadsheets. Corporate and upper field leadership needs a serious change from micro managers looking out for their own interest to people who know and love motorcycles, participate in the sport and have a genuine desire to help customers and store team members. Make your customers and potential customers feel like you support the sport by participating in regional and national motorcycle events (think race team sponsorship or support of a race series, Sturgis etc...).


  7. Helpful (1)

    "Meh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Sales in Tucson, AZ
    Current Employee - Lead Sales in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work environment. The lifestyle is great.

    Cons

    Pay. It flat out sucks. How can a business expect a sales person to make 1500 in sales and only pay them 9/hr.

    Advice to Management

    Pay increase. Commission and spiffs are a joke.

  8. Helpful (4)

    "Entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Vancouver, WA
    Former Employee - Sales Associate in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cycle Gear full-time (More than a year)

    Pros

    Motorcycle environment, fun coworkers, great discounts on merchandise and parts. Great to learn about the motorcycle industry while being paid

    Cons

    Management isn't all that great, under educated, don't know what they are doing, sneaky, sometimes the sales goals can just be too much

    Advice to Management

    Invest in employees


  9. Helpful (3)

    "FORMERLY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cycle Gear full-time

    Pros

    Used to be a great place to work. Real team atmosphere. There was nothing we couldn't do once a decision was made to go forward. Leadership was exceptional.

    Cons

    Just not the same. Founder/leader is gone. No respect for the new head. Team attitude is gone. Main players are either gone or riding it out until something better comes along or they just can't stand it anymore.


  10. "I worked at Cycle Gear for about 3 years. A revolving door. You're in, you're out and you gain nothing out of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cycle Gear full-time (More than 3 years)

    Pros

    I gained and maintained a lot of close friendships working at Cycle Gear and still remain close til this day.

    Cons

    benefits were a joke, corporate management is basically run by someone who previously ran another company into the ground. See Sharper Image.

    Advice to Management

    None. The company was sold, CEO is no longer involved and now I there are lawsuits coming to light. The people told you that day would come in the past and well. There you have it.


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