Cycle Gear Reviews | Glassdoor

Cycle Gear Reviews

Updated April 2, 2017
19 reviews

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3.0
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Daniel W. Nelson
1 Rating

19 Employee Reviews

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Pros
  • Great employee discounts, generally enjoyable days at work, good coworkers (in 7 reviews)

  • Exciting environment, if you are in to motorcycles, its a great place to work (in 6 reviews)

Cons
  • Not enough budget to hire employees to get tasks done in a timely manner while focusing on sales goals (in 8 reviews)

  • Low pay rates until someone reached store management level (in 7 reviews)

More Pros and Cons

  1. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Benicia, CA
    Former Employee - Anonymous Employee in Benicia, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cycle Gear full-time (More than 5 years)

    Pros

    Employee discount, employee enthusiast culture

    Cons

    Did away with esop, multiple acquisitions and upper level management changes make for an unhappy work environment.


  2. "Not a bad job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Lawrenceville, GA
    Former Employee - Keyholder in Lawrenceville, GA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Discount
    Friendly customers
    Bike nights
    MOST managers are laid back

    Cons

    Management is all over the place
    Some stores will have rotating managers depending on needs


  3. "Great employer for someone who loves interacting with customers, loves motorcycles and doesn't mind a career in retail."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Austin, TX
    Former Employee - Store Manager in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Cycle Gear full-time (More than 5 years)

    Pros

    Great Discount
    Great atmosphere
    Motorcycles all day, everyday
    Can be a very rewarding career, but only if you do what they ask, not what best benefits yourself.

    Cons

    Corporate politics
    Some policies that hurt the employees
    Hours
    Not enough budget to hire employees to get tasks done in a timely manner while focusing on sales goals


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  5. Helpful (1)

    "Great PT Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Phoenix, AZ
    Current Employee - Sales Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun place to work, great customers, awesome store manager - very knowledgeable and helpful, brings his expertise to bear to assist staff in closing sales.

    Cons

    Overly hot summer here - too hot for anyone but die-hard riders, so not a lot of customers coming in.

    Advice to Management

    Understand lack of traffic/local economy are indeed factors, and figure those metrics against company goals - impossible to sell to 'ghost' customers; understand that low traffic = low sales

    Management appears to believe lowered sales volume is due to staff/store management, but in our neck of the woods, we greet every single customer coming through the door, and generally close over 80% of them on at least one item.

    It's great to define metrics - to a certain extent. When a father comes in with three children, though - that's not four potential customers.

    I was a $100K earner at several companies prior to a disabling accident - I don't believe my sales skills are the question.

    Drive customers through the door, and I'll have appropriate opportunities to sell.


  6. "Great Side-gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Fairfax, VA
    Current Employee - Assistant Store Manager in Fairfax, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cycle Gear full-time (More than 3 years)

    Pros

    awesome discounts, usually a really fun place to work, meeting new people, being around something your passionate about

    Cons

    cluttered work spaces, sub par products, unclear policy guidlines

    Advice to Management

    find a better way to display in store promotions. 400 sales signs doesnt seem very authentic.


  7. "San Marcos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in San Marcos, CA
    Former Employee - Key Holder in San Marcos, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cycle Gear part-time (More than 3 years)

    Pros

    It was a fun college job. Everyone was in to motorcycles and I am too so that was fun.

    Cons

    Pay was pretty awful, but it's a retail store so I can't complain. Spiff was only for the products made in Pakistan and not for the better quality products that will actually protect the customer in a crash.

    Advice to Management

    Hire the good part-time employees as full-time employees so they can afford to stay!


  8. Helpful (1)

    "Salesman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Luis Obispo, CA
    Current Employee - Sales Associate in San Luis Obispo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not just clothes, you get to sell all kind of motorcycle oriented things. You also have the chance to talk about the motorcycles you love to people that love them just as much.

    Cons

    Retail isn't typically thought of as the best type of job, but for a retail job Cycle Gear is pretty great.


  9. Helpful (1)

    "Not Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gear Expert in Miami, FL
    Former Employee - Gear Expert in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cycle Gear (More than 3 years)

    Pros

    Easy Not hard at all

    Cons

    Hard to get commission sometimes


  10. "Relax place to work for, great customers stories."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in New Haven, CT
    Current Employee - Key Holder in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cycle Gear part-time (More than a year)

    Pros

    Motorcycles. Customers. Culture. Fun.

    Cons

    Leadership. Lack of district direction, don't spent the time and money to inquire talents, can't keep talents if there is some.

    Advice to Management

    Your sales team member is you greatest asset, train them right and treat them right, management don't even know what they are doing half the time, don't hire non motorcycle knowledge ATL/TL.


  11. "Great place for enthusiasts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Benicia, CA
    Current Employee - Anonymous Employee in Benicia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed environment
    Employee discounts
    Close to the suburbs

    Cons

    Micro-managing executive team
    Lower than average pay for similar jobs in similar companies
    Lower than average benefits
    no 401k match
    year waiting period for vacation, and 401k enrollment

    Advice to Management

    Improve benefits,
    Let the team do their jobs


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