Cygnific BV Reviews | Glassdoor

Cygnific BV Reviews

Updated 29 Aug 2019

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
66%
Approve of CEO
Cygnific BV CEO Pieter J. Th. Elbers
Pieter J. Th. Elbers
13 Ratings
  1. Helpful (2)

    "inclusive-exclusove"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cygnific BV full-time

    Pros

    multi cultural, inclusive, international and communicative

    Cons

    uptight, monitored, office politics, flexhours

    Advice to Management

    lighten up

    Cygnific BV2017-09-01
  2. "Exciting Family Orientated Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amsterdam
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cygnific BV full-time for more than 10 years

    Pros

    A company that does a lot of social employee gatherings. A company that is interested in your mobility, variety in your work, and if you express interest there is a serious consideration of this interest. Fun, international and customer focused!

    Cons

    Sometimes too focused on the figures!

    Cygnific BV2019-05-31
  3. Helpful (2)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Lead in Amsterdam
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cygnific BV full-time for more than 10 years

    Pros

    Great company to start as an entry level function. Good options to get promotion in different departments Pool table Bi monthly drinks

    Cons

    If you start as an agent it can be overwhelming to take calls 40/h a week. Once you know the material, you will be fine and enjoy it.

    Advice to Management

    Communicate the reason behind the decisions. keep up the good work.

    Cygnific BV2018-10-29
  4. "Good company, slow management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Amsterdam
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cygnific BV full-time for more than 3 years

    Pros

    Nice international environment and good working conditions in general. Stable workplace with quite a few benefits.

    Cons

    Slow and rigid organisational layout, top-down management and reluctancy/inability to revert back from unfavourable decisions. Change management reactions are slow and inaccurate - focusing more on reactive actions than proactive or pre-emptive adjustments.

    Advice to Management

    Stop structuring your management team based on whose 'time' it is, but based on how people contribute and are capable of growing. Listen to understand rather than listen to respond.

    Cygnific BV2018-10-26
  5. "Customer Service Representative for KLM, Air France and Delta airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amsterdam
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cygnific BV full-time for more than a year

    Pros

    The atmosphere, young people and the philosophy to feel yourself empowered to do what you think it is right Salary is not the best

    Cons

    Salary is not the best

    Cygnific BV2018-08-27
  6. Helpful (1)

    "Very short development path."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cygnific BV full-time

    Pros

    Huge opportunity to make step from L1 employee to staff. Lots of training possibilities (Lean Six Sigma)

    Cons

    No further promotions possible due to management being stuck forever in their positions. Promotions to management positions only based on "friends" and other political reasons.

    Advice to Management

    Open up

    Cygnific BV2018-08-17
  7. Helpful (1)

    "Only a couple of months kind of job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Amsterdam
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cygnific BV full-time for more than 3 years

    Pros

    Great job responsibilities, amazing colleagues in an international environment, monthly events plus themed Christmas party, a pretty good cafeteria for breakfast, lunch, and snacks in between, very nice colorful office decoration.

    Cons

    Low salary, bad transportation expenses arrangements in the last years, lousy management, you can advance or move up departments only if you are "good friend" with your TL.

    Advice to Management

    Stop looking at numbers, people are what matters! Ask and listen to people, find solutions together with people, not with papers!

    Cygnific BV2018-07-25
  8. "Customer Service Adidas Glitch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Amsterdam
    Recommends

    I worked at Cygnific BV part-time for less than a year

    Pros

    Great team, atmosphere, a good place to study for students in part-time

    Cons

    low management, very long shift, not really busy.

    Cygnific BV2018-05-31
  9. "Great company to start your carreer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cygnific BV for more than 3 years

    Pros

    Very diverse and international colleagues.

    Cons

    Expect a entry level salary.

    Cygnific BV2017-11-13
  10. Helpful (3)

    "Stay as far away as possible if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Amsterdam
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cygnific BV full-time

    Pros

    Great colleagues from all over the world

    Cons

    The management is not up to the task. They ask flexibility and never give it back. Is not a pleasant place to work for. If you can avoid this place do it if you cannot then start looking for another job as soon as you have past you trial period.

    Cygnific BV2017-11-19
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