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Cymetrix Reviews

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2.4
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Michael Halberda
19 Ratings

35 Employee Reviews

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  1. ""its OK""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Cymetrix full-time

    Pros

    Great work/life balance.Work from home , so good flexibility.

    Cons

    No room for advancement, even when you are qualified.

    Advice to Management

    Promote your employees within.


  2. "Contracts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist
    Former Employee - Contract Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cymetrix full-time (More than 8 years)

    Pros

    Industry growing , tapping a real need

    Cons

    Worst most inexperienced management ever encountered. Only there for self and not team or company

    Advice to Management

    Know the job you manage first prior to judgment of those that really do the work. Then maybe the respect will come

  3. "Patient acct rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The office is nice

    Cons

    A lot of favoritism. Management is family friends and that is part of the problem


  4. "Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits and the company do try to listen to the voice of the employees

    Cons

    No career opportunities, most positions are lateral moves. Also the atmosphere can be extremely unprofessional at times.


  5. "Coder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Current Employee - Anonymous Employee in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedule, and I get to work from home. Lots of open communication and support from corporate. Day one forward was great!

    Cons

    nothing as of yet, it is really nice to work from this company

    Advice to Management

    thank you


  6. Helpful (3)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gardena, CA
    Former Employee - Anonymous Employee in Gardena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Only a few employees go to work there the rest go to get pay because they are protected by management.

    Cons

    I recently resigned from this company, some of the employees are professional but management it self is the worst of all. Poor communication with staff members, lots of favoritism with some of their employees, nothing is keep confidential everything is vented out on the floor with other team members, if you escalate something to HR there is lots retaliation from management.

    There is no opportunity to move on within the company, management use super users to manage their teams since they do not have an idea how to handle a claim.

    It is so bad that For the last 4 years or so, They have had around 7 directors within the insurance team and non of them would last long since the poor management and lack of communication.

    Advice to Management

    My advise is to replace all management there and company wont be losing so many employees and contracts.


  7. Helpful (4)

    "Needs a major overhaul - hopefully the NEW OWNERS DO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cymetrix (More than 10 years)

    Pros

    Medical, Dental, vision, 401 k and good vacation package. A few colleagues are real down to earth and know how to respect people as an equal.

    Cons

    Management cannot control the employees work production. Management cannot even enforce the dress code policy because they themselves are not even capable to following the dress code policy (you know who you are). There are to many "CLIQUES" in the company, and people get promoted by being in those "ELITE CLIQUES". People that really should get promotions are constantly ignored because they are not in the "CLIQUE".
    Also, to much bad talking behind peoples back. We are all adults and if we have something to tell an individual - be adults and say it directly to the person not behind his or her back (childish).

    Advice to Management

    Stop promoting people because they are your friends and lead by example no excuses.....

  8. Helpful (1)

    "Love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Los Angeles, CA
    Current Employee - Team Member in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good communication, fun at times with a lot of possibilities

    Cons

    No Cons to share at this time

    Advice to Management

    Keep it up! Thank you for the opportunity!


  9. Helpful (1)

    "fake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cymetrix full-time

    Pros

    Upper management hides money

    Cons

    They promote you to set your up to fail.

    Advice to Management

    Don't slander and treat your employees like slaves.


  10. Helpful (3)

    "Lack of any integrity or business acumen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't really think of any pro's at Cymetrix.

    Cons

    The executive team and senior leadership at Cymetrix are a joke. Most of them have been around since the company started and have no idea how to run a multimillion dollar organization. Their business model is sign new customers before the existing business discovers how worthless our services really are. Reporting an analytics are no existent and what t hey are able to offer is NEVER correct.

    Advice to Management

    Ask Navigant to take over early.


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