CynergisTek Reviews | Glassdoor

CynergisTek Reviews

Updated February 10, 2019
66 reviews

Filter

Filter


2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mac McMillan
16 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "This is a growing company that has experienced some growing pains, but things have settled and there is tremendous opportunity here" (in 5 reviews)

  • "You get yearly bonuses and mileage reimbursement for all of your trips" (in 3 reviews)

Cons
  • "HR department is not friendly or helpful in my experience" (in 4 reviews)

  • "Goals- Since the company was acquired, unrealistic and unattainable goals have been put in place without any metrics to substantiate them" (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Growing Firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in New York, NY
    Current Employee - Executive Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CynergisTek full-time (More than 5 years)

    Pros

    Growing company with great potential

    Cons

    The company need to work on benefits packages to attract and retain great talent.

    Advice to Management

    Support your team


  2. "A changing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Technical Support Representative
    Former Employee - Regional Technical Support Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CynergisTek full-time (More than 5 years)

    Pros

    Awesome teammates on the ground who support each other.
    Ability to work independently and with minimal oversight if you are performing well.

    Cons

    An increasing number of responsibilities, some of which are outside of your job description, and no additional compensation.

    Benefits were reduced from an annual merit increase and two annual bonuses to only one annual bonus.

    Salary is on the lower end compared to national average.

    HR department is not friendly or helpful in my experience.

  3. "Simple business made hard by inexperienced leadership unable to adapt but not the worst company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I have been working at CynergisTek full-time (More than a year)

    Pros

    Easy Business
    Some nice people to work with
    Reasonable stability
    Focus on healthcare
    You will not be micro managed
    Great Potential to grow given the right leadership
    Help will be provided on when running on recovery mode

    Cons

    Inexperienced leadership starting from CEO.
    Somewhat dysfunctional organization
    Lack of understanding and engagement for customer needs
    Significant resistance to change
    Reactive approach rather than proactive

    Advice to Management

    Very hard to comprehend why the board keeps leadership in place that is not delivering results. They need better benchmarks and more insight of business practices.


  4. "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Director
    Current Employee - Service Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CynergisTek full-time (Less than a year)

    Pros

    Able to work remotely, close-knit staff, knowledgeable team, accessible supervisors

    Cons

    Salary slightly below area average and national average, HR corporate needs additional staff to allow faster turnaround when assistance is needed


  5. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CynergisTek full-time

    Pros

    Great place for an entry-level technician.

    Cons

    Leadership does not have a clear understanding of the day to day operations.


  6. Helpful (6)

    "New Management is Failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in San Diego, CA
    Current Employee - Service Technician in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CynergisTek full-time (More than 3 years)

    Pros

    Good solutions, competent co-workers, exciting industry.

    Cons

    New COO flailing and failing after a year, with zero progress, doesn't have a clue about how to grow the company.

    Advice to Management

    Get past the hype and ego, and start delivering results.


  7. Helpful (2)

    "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CynergisTek full-time

    Pros

    Good marketing approach and security solutions both focused and targeted.

    Cons

    Extremely high expectations delivering big revenue for low end pay scales, perks and benefits. Self serving and rude control freaks.

  8. Helpful (9)

    "Used to be a great place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CynergisTek full-time

    Pros

    Work from home flexibility for remote teams; Company offers to pay for certification and training (though can be difficult to justify)

    Cons

    What once was a great company to work for has completely gone down the drain in the last couple of years (see the rating trend here for evidence). Now, the only thing the executive and management team cares about is the stock holders and stock price. Employees are expendable and are only valued if you can bring in more money for them. They haven’t listened to the growing number of concerns from their “valued” employees, and as a result morale continues to fall and most people are either considering or actively looking for another job. Yet, the executive team still treats the workforce like a bunch of complaining children instead of realizing how far they’re driving the company into the ground. The cheesy initiatives they've tried to implement to help morale do nothing to solve the real issues.

    Not even the loss of several (what we all thought were) valued long-term employees has signaled to the executive team that something is amiss. Instead they blame those employees or just pretend like nothing happened, which only shows those still at the company how we will be treated and how valued we actually are.

    After the merger, the executive team refused to go outside of the two companies or fairly evaluate internal resources when determining who would be placed into mid- or upper-level management roles. As a result, many people who placed into roles where they had very little or even no experience but were seemingly “rewarded” for loyalty. Yet the executive team can’t seem to understand why certain areas are underperforming and do nothing to help solve this issue.

    Benefits are a joke, especially for a company that claims to value diversity. Women: hope you don’t get pregnant because there isn’t maternity leave (well they claim there is, but it’s really just use your sick time, don’t get paid or go on short-term disability). PTO, pay, insurance, etc. do nothing to improve morale or retention and are worse all around since the merger.

    We do get regular bonuses but the HR department is ineffective at communicating change or executing programs so no one seems to know how the amount is calculated or what they can do to improve their performance rating.

    Advice to Management

    Actually pay attention to what your employees are telling you and stop sweeping things under the rug - we’re all adults here, so just be frank with where you’ve fallen short and how you’re going to improve things. Reevaluate executive and upper-level management positions to determine if they are actually qualified to lead a company our size.


  9. Helpful (3)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CynergisTek full-time

    Pros

    Decent pay.. employees not micromanaged

    Cons

    Change in leadership taking company in wrong direction

    Advice to Management

    Bring back Joe Flynn


  10. "Great place to work!"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Approves of CEO

    I have been working at CynergisTek full-time (More than a year)

    Pros

    I’ve been at CynergisTek for almost 2 years and during my time here, I’ve had the opportunity to work with a great team. There is a true sense of unity with our team and I’ve always felt supported in my role.

    Since day one, I’ve been challenged to think outside the box and to utilize my creativity in my role here at CynergisTek.

    As our company has grown, our leadership team has made a priority to recognize the success and achievements of team members across our organization. Building a great culture and values are important in an organization and I am lucky to be part of such a great company who values that in all that we do.

    Cons

    As with any growing company who is actively going through a re-organization, communication can tend to be a little slow.