Cyprexx Reviews | Glassdoor

Cyprexx Reviews

Updated Jul 18, 2019

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Found 104 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
57%
Approve of CEO
Ed Mullen
34 Ratings
Pros
  • "Great benefits, great PTO accrual rate, open door policy, pleasant atmosphere to work in(in 9 reviews)

  • "First it is a family owned business, and the owners are great people(in 7 reviews)

Cons
  • "HR and upper management go on witch-hunts and target people(in 9 reviews)

  • "The coordinators are bonus driven and often counter a bid with an insultingly low number(in 9 reviews)

More Pros and Cons
  1. Helpful (4)

    "Cyprexx is an excellent place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cyprexx full-time for more than 8 years

    Pros

    This company values and respects employees, starting by the support to open and honest communication to the enforcement of positive values. Most of the people enjoy coming to work as they feel appreciated, acknowledged and rewarded. Besides, there is a culture of collaboration and benefits are great. Cyprexx is committed to excellence and quality that empowers employees to learn and develop their skills while embracing...

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    Cons

    Due to changes in the market the company has reduced the number of employees and promotions are less frequent however, the company continues to recognize good work and consistent performance. .

    Cyprexx2018-10-28
  2. Helpful (2)

    "Lay offs after lay offs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cyprexx full-time for more than 3 years

    Pros

    Pay is decent and benefits are great. The shifts are also nice and work well with family life.

    Cons

    Very stressful job, unreasonable demands on employees to meet timelines and they just gave 35 employees the boot. You never know from one day to the next. The marching down the hallways to meet with HR and then the sad faces after learning that you have been canned. Severance or not...how do they decide who to give the axe to? Very scary and I worry daily on top of the job stress. I know several employees already...

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    Advice to Management

    Be fair, tell your employees how you decide who you let go. How do we know what to do to ensure we don't get fired, because just coming to work and doing a good job is obviously not enough.

    Cyprexx2019-07-05
  3. Helpful (2)

    "Good Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vendor Management in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cyprexx full-time for more than a year

    Pros

    Early Shifts, Company Holiday Party, Friendly People.

    Cons

    Most managers are great however, a select few need evaluating.

    Cyprexx2019-03-16
  4. Helpful (6)

    "Just Don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cyprexx full-time for more than 3 years

    Pros

    Insurance and a paycheck, that is all

    Cons

    Too many clicks, if you are not involved or best friends you won't go anywhere or be anybody. Too much tattling and gossip, everyone is always scared for their jobs, managers yell at employees, and they can't do anything because they are too scared of retaliation, and that happens a lot!!!!

    Advice to Management

    I wish the owners would sit down with the employees and let them be really honest without having to worry about their jobs. They have no idea what is going on in that company anymore and the employees moral is so low. Just waiting for the doors to close any day now. It would be nice for management to really train the employees, and get to know their strengths, allow them to grow with the company, it is a paycheck and...

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    Cyprexx2019-02-09
  5. Helpful (4)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cyprexx full-time for more than 8 years

    Pros

    Benefits are great along with PTO

    Cons

    I worked there for over 8yrs. If you were not in the “click” you were just considered a body. The owners would feed you all the stuff that made the company sound good but never held up to their word. No matter how hard you worked it wasn’t good enough. They don’t pay their vendors well and run them into the ground. Always trying to nickel and dime them. This place is a circus. BEWARE

    Advice to Management

    Know your job, acknowledge your workers and treat people with respect. Sit in the coordinators set and see how well you do with no training. Which changes every 20 minutes

    Cyprexx2019-02-06
  6. Helpful (5)

    "Witch-hunting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cyprexx full-time for more than 3 years

    Pros

    Benefits are the only reason except for a few great people mixed in there.

    Cons

    HR and upper management go on witch-hunts and target people. Once you are in their path- beware! When asked what they are expecting they refuse to help or advise. They don’t respond or follow basic etiquette or HR procedures. So unprofessional as well as a bullying mentality.

    Advice to Management

    Remove everyone in HR and start over as they are incompetent and would be fired in corporate America. The CEO if allowed would change things. Stop allowing gossip to rule there especially gossip from HR.

    Cyprexx2019-02-05
  7. Helpful (4)

    "STAY AWAY UNLESS YOU WANT TO AGE FAST LOVE STRESS AND BACKSTABBING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cyprexx full-time for more than 5 years

    Pros

    Health benefits for now they are talking about changing that

    Cons

    HR, Management, ridiculous KPI bonus structure, they don't teach you they throw you in and expect you to learn fast without room for error because if you do make erros there is no forgiveness

    Advice to Management

    Learn how to do your job, sit in a coordinator desk by yourself without any help and then maybe you would not expect so much out of someone who makes not enough pay for the stress you give them

    Cyprexx2019-01-30
  8. Helpful (5)

    "Run for your life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cyprexx full-time for more than a year

    Pros

    None horrible company to work for.

    Cons

    Horrible management, Very hard to use your PTO as when you would request it they would make you feel guilty for using it. Favoritism was rampant through the company. The stress level was a 20 on a scale of 10. I witnessed numerous employees carted out on stretcher. Pay was horrible for the work you were required to do. Don't even waste your time applying.

    Advice to Management

    Wish I could of gave it a minus one.

    Cyprexx2018-12-14

    Cyprexx Response

    December 17, 2018HR Senior Manager

    Thanks for your feedback, I am sorry to see that you did not enjoy your time at Cyprexx. I am surprised to read that you had trouble using your PTO. We lead the market in paid time off and encourage all our employees to take their time off.

  9. Helpful (6)

    "Can't even play fair on GlassDoor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Developer in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cyprexx full-time for more than 5 years

    Pros

    It's a pretty steady job when they're not laying a ton of people off. It's air conditioned. It's close to I75. It's fun to see the directors of the company use the same bathrooms as you. Also, you'll never have two days that are exactly the same because there is no forward thinking. You're constantly reacting to new client requirements and changes. Compensation and Benefits are fair. If you're going to join their team,...

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    Cons

    If you're going to be a salaried professional, don't expect to be treated like one. You live by the rules of hourly employees. There is no working from home, and there is no flexibility. There is no room for advancement. While I was in the employ of Cyprexx there was rampant nepotism and favoritism. But don't let that fool you, even if you've been there 12 years and you think you're in the Breakfast Club, they'll still...

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    Advice to Management

    How'd you guys convince people to give you 4 and 5 stars considering the con lists that they have? Strange that there was such a burst of reviews in October of 2018. Like, a lot. You guys had a 2.6 rating with a pitiful CEO approval rating. So my advice is this: don't make is so obvious that you're gaming the system. Also, diversify outside of REO. The whole "products" idea was interesting, but all you did was create...

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    Cyprexx2018-12-13

    Cyprexx Response

    December 17, 2018HR Senior Manager

    Thanks for taking the time to provide us with your feedback on your time at Cyprexx. I am sorry to read that you did not have a good experience with Cyprexx during your tenure. You are correct when you say that we are constantly adjusting to new client requirements and changes. ...

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  10. "Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cyprexx full-time

    Pros

    Offer flexible hours and great location

    Cons

    Being moved around a lot

    Cyprexx2018-11-08
Found 104 reviews