DFC Global Reviews | Glassdoor

DFC Global Reviews

Updated March 4, 2017
61 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Tom Burns
21 Ratings

61 Employee Reviews

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Pros
  • great benefits and flexible work schedule (in 3 reviews)

  • Nice compensation for the right positions, Good benefits (in 3 reviews)

Cons
  • Very inflexible work life balance - there is none (in 3 reviews)

  • The business model is unethical regardless of how they try to spin it (in 4 reviews)

More Pros and Cons

  1. "Confused Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at DFC Global full-time (More than a year)

    Pros

    Nice health benefits and liberal holidays

    Cons

    Substandard compensation, unclear lines of communication, and somewhat siloed chains of command. Very few opportunities for advancement


  2. "Good place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends

    Pros

    Great benefits, time off, paid holidays, free gym access
    Managers care for the employees
    Great location
    People are very outgoing and friendly

    Cons

    Sometimes longer than expected hours


  3. "Leave As Soon As You Have a Better Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full-time Employee in Malvern, PA
    Former Employee - Full-time Employee in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFC Global full-time (More than a year)

    Pros

    Unique industry and business model (though great risk and low credit)
    A lot of systems/projects ongoing (though a big cost and expense)
    Good office

    Cons

    Ridiculous decisions, unethical behaviors;
    Extremely high turnover rate;
    HR did some job but of low efficiency and little use;
    Cannot keep top performers;
    Bad interpersonal relationship;
    Kept in financial losses for several years.

    Advice to Management

    Think twice before making decisions


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  5. Helpful (4)

    "North America Business Continuity Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Interview process worked well and went quickly.
    keeps a roof over our heads.

    Cons

    Everyone is treated like a Collector even if you are management. Little to no downward communication. Very inflexible work life balance - there is none.


  6. Helpful (4)

    "Lukewarm"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFC Global full-time

    Pros

    It's a great place for career development. Some great people work here, and they really believe in what they're doing, which is refreshing and unique in this industry

    Cons

    People gossip a lot, some questionable hiring decisions


  7. Helpful (1)

    "Bottom Dollar!! Unethical from top to bottom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Philadelphia, PA
    Former Employee - Management in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFC Global full-time (More than a year)

    Pros

    Your paychecks don't bounce (yet)
    They offer benefits
    There's not much else to say.....

    Cons

    Avoid them at all costs. There's a reason why they are always hiring and why third party recruiters won't touch them! They can't keep good employees and that's a problem! The business model is unethical regardless of how they try to spin it. I've seen management do many things that make you shake your head!

    Advice to Management

    Close up shop. The business isn't sustainable.


  8. "DFC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at DFC Global full-time (More than 10 years)

    Pros

    Great vision from CEO
    Puts his/company's money where his mouth is.
    First person at that level I've ever seen do that.

    Cons

    Poor vision from next level
    Work like a dog with no support/appreciation from immediate management up to CIO.
    No training. Promises, but never fulfilled


  9. "Costumer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Los Angeles, CA
    Current Employee - Costumer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at DFC Global full-time

    Pros

    Good with costumer service and as handling money.
    And working with a great environment

    Cons

    Bringing personal issues to work


  10. "collections agent wvc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Agent in West Valley City, UT
    Former Employee - Collections Agent in West Valley City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible schedule some friendly co workers. nice caffeteria

    Cons

    where do i even begin first off this company is so unprofessional in every way you can think of people cheat and the bosses look the other way as long as it brings up the numbers and makes there bonus bigger and you have to kiss butt or your fired. besides the fact that one sup does cocaine the other sleeps with every girl in training classes and the third, well he drunk at work couple times a week, this company was the worst job ever.someone really needs to go in and take a better look at who runs this cause its like a fight til death to hit goal
    you were only a favorite and got away with attendance and harrassing other co workers and making it a hostile environment if you was bringing in the money they did not do anything about it but give out like 10 "finals" to that person and let them continue to cheat harrasse etc.

    Advice to Management

    managment needs to drug test without warning also hire more professional people not managers like this!


  11. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at DFC Global full-time

    Pros

    Feels like we are all family.

    Cons

    Too much moving around with employees from store to store.



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