DFS Furniture Reviews | Glassdoor

DFS Furniture Reviews

Updated May 24, 2018
37 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
DFS Furniture CEO Ian Filby
Ian Filby
15 Ratings

37 Employee Reviews

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  1. "Ruthless Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at DFS Furniture full-time (More than 3 years)

    Pros

    Wage, How easy the job role is!

    Cons

    Management Practices, Hours, Paying for order errors

    Advice to Management

    Follow ACAS guidelines as a moral compass, dont invest methods to subvert them, people deserve a wage and employment


  2. "worked as a machinest"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFS Furniture full-time

    Pros

    people, pension scheme ,

    Cons

    management don't listen to the workers

  3. "Excellent training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesman in London, England (UK)
    Current Employee - Salesman in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Furniture full-time (Less than a year)

    Pros

    Residential training and great pay.

    Cons

    Find yourself battling with everyone you work with

    Advice to Management

    N/A


  4. Helpful (1)

    "Assistant sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Furniture full-time (Less than a year)

    Pros

    Good earning potential, ample development opportunities if you look for them and training is well above expected for retail sales.

    Cons

    Long hours and majority of managers are clueless, don't look after their staff and pass off their workload to sales.

    Advice to Management

    Have a look at store managers, I common consensus is that they are not doing their bit! Paid a managers salary to write up rotas and undertake basic admin tasks.


  5. Helpful (1)

    "Started off great.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Office Administrator in London, England (UK)
    Current Employee - Sales Office Administrator in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DFS Furniture full-time (More than a year)

    Pros

    Holiday, discount, colleagues, delivery bonus, structure

    Cons

    No overtime pay for weekend cover.. instead a day off in leui. No progression and money not equal to job role

    Advice to Management

    More progression in admin roles. An incentive to stay with the company as pay for admin isn't great


  6. Helpful (1)

    "Easy work for good pay"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Retail Sales Associate in Edinburgh, Scotland (UK)
    Former Employee - Retail Sales Associate in Edinburgh, Scotland (UK)
    Recommends
    No opinion of CEO

    I worked at DFS Furniture part-time (More than a year)

    Pros

    Very friendly and encouraging workers/boss and great pay if you work to a good enough standard

    Cons

    Can be slightly dull when not many customers

    Advice to Management

    Nothing


  7. Helpful (1)

    "Great company for rewarding hard work and ambition."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Furniture full-time (More than 10 years)

    Pros

    Comprehensive training. Hard work is rewarded. Always a good support network when you have questions. For retail a company they are very loyal with a low staff turnover.

    Cons

    Long hours and weekends. Office staff should be paid and rewarded better for their hard work. The added value expectations of sales people is too high. Customer service is sometimes compromised because of the difficulty of handling return stock.

    Advice to Management

    Realise the importance of the office staff. The heart of the store.

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager in Droitwich, England (UK)
    Current Employee - Assistant Sales Manager in Droitwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training family atmosphere and no matter what level of the business all communicate and go out of their way to make you welcome

    Cons

    There are no cons I can see you have great back up and the same opportunities as everybody else. Sales people are now directors for example

    Advice to Management

    Great work 👍


  9. "Corporate but family feel employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Doncaster, England (UK)
    Current Employee - Manager in Doncaster, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Furniture full-time (More than 5 years)

    Pros

    Flexible with life work balance, family run - not 'target' driven but works on an average, everyone works together as a team and looks out for the customer as their main priority

    Cons

    The hours can be long however they provide a very balanced work life schedule and are flexible if needed for family

    Advice to Management

    Carry on listening to employees and continue to offer great career opportunities


  10. Helpful (1)

    "Sales manager"

    StarStarStarStarStar
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DFS Furniture full-time (More than 5 years)

    Pros

    There is no pros to mention unfortunately . System asking me for 20 words minimum and I don't even have one

    Cons

    If I will start writing and discussing about it , few generations will b wasted . Cons list is never ending , I wish this company shuts down soon . Amen

    Advice to Management

    Behave like HUMAN BEINGS , you are not GOD


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