DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated May 25, 2017
35 reviews

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4.0
Star Star Star Star Star
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Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
8 Ratings

35 Employee Reviews

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Pros
  • many holidays, comfortable working environment, less politics (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
  • senior management are not passionate about their SA- (in 8 reviews)

  • Work life balance may be an issue when working in a highly touristed location that runs 365 days a year (in 3 reviews)

More Pros and Cons

  1. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at DFS Group full-time (More than 10 years)

    Pros

    People and career opportunities

    Cons

    Non Competitive salary, hours are challenging


  2. Helpful (1)

    "Great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dededo, GU
    Former Employee - Sales Associate in Dededo, GU
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    Salary plus commission structure. It is dependent upon tourism activity primarily, but commissions are reasonably consistent, at least as best as can be expected.

    Cons

    Any world event that is likely to result in a downturn in tourism will obviously affect your income here. This is an excellent place to work, but you'd be better suited if your spouse is the real breadwinner or has a more stable job.

    Advice to Management

    Very much enjoyed my time with DFS - keep up the good work to keep this a well-oiled machine and continue developing your people with your commitment to training and development.


  3. "REALLY CARES FOR EMPLOYEES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at DFS Group full-time (More than a year)

    Pros

    Good company to work for with great room to advance and grow. You'll be able to learn about the business especially in a luxury selling environment.

    Cons

    Work life balance may be an issue when working in a highly touristed location that runs 365 days a year.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Honolulu, HI
    Former Employee - Team Lead in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DFS Group full-time (More than 10 years)

    Pros

    brands and people are great, staff are fully trained in customer service, and great benefits,

    Cons

    languages skills. DFS are surrounded by demographic culture and it is a challenge to work with people if you are not mufti-laguage

    Advice to Management

    being passionate to your people, store, products and your brands. be a good listener and be fair to everyone else


  6. "Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Handller in Barrigada, GU
    Current Employee - Stock Handller in Barrigada, GU
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Personal visits from corporate, gifts/lunch from management, benefits, and incentives.

    Cons

    Pay is okay for any department you work in but the incentives make it work.

    Advice to Management

    Keep up the morale!


  7. "luxury customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    No opinion of CEO

    Pros

    have the luxury working environment

    Cons

    thinks creatively to gain more business


  8. "dfs intern"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at DFS Group as an intern

    Pros

    internal discount for some brands as well as sample sale

    Cons

    local colleagues are not as friendly as international colleagues


  9. Helpful (1)

    "sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    good company to work for

    Cons

    no cons only positive words that i can say.


  10. "I loved my boss!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I had the best manager hands down --she was able to leverage my strengths and opportunities. Very inspiring leader and am lucky to have had the chance to work for her. Company overall puts importance on their people and does a great job recognizing hard work. Allows good work/life balance.

    Cons

    Takes a long time to make decisions. Does not adapt to the changing consumer market quickly.

    Advice to Management

    Continue honoring your people! Continue investing in them but also know when to cut ties. A lot of tenured associates who should not be working there.


  11. "great"

    Star Star Star Star Star
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at DFS Group as an intern

    Pros

    not a bad place not a bad place at all actually i think i really liked it and the pay is good

    Cons

    the pay was like really really good and stuff and i dont know what to do with myself anymore i miss it

    Advice to Management

    mngmt is great a plus nothing bad nothing to say about it or how they or them do they job


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