DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated March 13, 2017
25 reviews

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5.0
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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
8 Ratings

25 Employee Reviews

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Pros
  • many holidays, comfortable working environment, less politics (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
  • senior management are not passionate about their SA- (in 8 reviews)

  • Work life balance may be an issue when working in a highly touristed location that runs 365 days a year (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promoter in Guam, MO
    Current Employee - Promoter in Guam, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Meeting new people
    Having new experiences
    Learning many languages
    Nice people
    Family oriented
    Incentives
    Discount
    Uniform
    Fast pace
    Open spaces

    Cons

    May be too competitive for people
    Stressful
    Managers play favorites
    Goals are too high
    If you don't sell enough for a sales Associate, they like to talk
    Gossip spreads fast

    Advice to Management

    Nothing much to say, managers are amazing


  2. "A great place to work for! Allow you to utilize your entrepreneur skills."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Manager in Honolulu, HI
    Current Employee - Product Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Free way to do things. You create your game plan by doing partnership with upper management and merchants. Great benefits and jobs perks

    Cons

    A lot of changes happening, not a lot of data that support this changes. Senior employees need to learn how to lead change and be more actionable


  3. Helpful (1)

    "Overall, working for DFS was a terrific experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Honolulu, HI
    Former Employee - Sales Support in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 5 years)

    Pros

    DFS prides itself as a world-class luxury retailer for the traveling consumer. The employees treat each other like family and give great customer service.

    Cons

    Being a travel merchant it never closes for the holidays. Also, because the business relies on the traveling customer there are times where slowness of the tourism industry may lead to cutbacks on employee work hours.

    Advice to Management

    Your employees are your greatest assets.


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  5. "Sale Promoter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saipan, MP
    Current Employee - Anonymous Employee in Saipan, MP
    Recommends
    Positive Outlook

    I have been working at DFS Group part-time (Less than a year)

    Pros

    It's awesome place to work.

    Cons

    There is no downside

    Advice to Management

    Hire more chinese


  6. "Jo Malone Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Recommends
    Positive Outlook

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    The benefits are really great.

    Cons

    The expectations are really high.

    Advice to Management

    Lead with inspiration, not force.


  7. Helpful (1)

    "Intern"

    Star Star Star Star Star
    Former Employee - Marketing Intern in Los Angeles, CA
    Former Employee - Marketing Intern in Los Angeles, CA

    Pros

    Motivating atmosphere and people.
    Great location.
    Friendly work environment

    Cons

    Corporate culture is formal and older


  8. "Great people, great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Creative in San Francisco, CA
    Former Contractor - Creative in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DFS Group as a contractor (More than 5 years)

    Pros

    Worked as a long term contractor until my department relocated to Hong Kong. There was mutual respect, open communication and flexibility. My team leader was the most qualified, talented person I have ever worked with the ability to laugh and lead simultaneously.

    Cons

    They relocated to Hong Kong.

    Advice to Management

    Fabulous hiring of able, sociable people.


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Building a great and inclusive culture based on the customer experience

    Cons

    Email load is heavy
    Travel retail is unpredictable

    Advice to Management

    Philippe has great vision and if we all follow and dedicate to the goal we will be the best.


  10. Helpful (1)

    "I love my job, great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Promoter in Jamaica, NY
    Current Employee - Sales Promoter in Jamaica, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DFS Group part-time (Less than a year)

    Pros

    easy, great pay, benefits, flexiable, opportunity to advance, gifts, incentives, bonuses. overall you will learn and be rewarded on top of pay. i am happy with working here.

    Cons

    little training so you will basically teach yourself until you attend certain vendor trainings, also it gets pretty unorganized with how we work on the floor and what we have to offer customer

    Advice to Management

    work out certain kinks with boosting productivity.


  11. Helpful (3)

    "Excellent employer that delivers what it promises"

    Star Star Star Star Star
    Former Employee - Management Trainee in Honolulu, HI
    Former Employee - Management Trainee in Honolulu, HI

    I worked at DFS Group full-time (Less than a year)

    Pros

    Strong focus on development of staff in terms of skill sets and career progression. Great family environment to work in, where there is a strong emphasis on teamwork. Management walk the talk with their actions when it comes to practicing the 7 values of the company.

    Cons

    Irregular hours unlike your usual 9-5, Monday to Friday work week. This means some personal sacrifices in terms your own social engagements will have to be made.


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