DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated October 4, 2017
119 reviews

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3.7
StarStarStarStarStar
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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
35 Ratings

119 Employee Reviews

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Pros
  • They provide a peaceful and safety working environment for you (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
  • senior management are not passionate about their SA- (in 10 reviews)

  • Work life balance may be an issue when working in a highly touristed location that runs 365 days a year (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Excellent employer that delivers what it promises"

    StarStarStarStarStar
    Former Employee - Management Trainee in Honolulu, HI
    Former Employee - Management Trainee in Honolulu, HI

    I worked at DFS Group full-time (Less than a year)

    Pros

    Strong focus on development of staff in terms of skill sets and career progression. Great family environment to work in, where there is a strong emphasis on teamwork. Management walk the talk with their actions when it comes to practicing the 7 values of the company.

    Cons

    Irregular hours unlike your usual 9-5, Monday to Friday work week. This means some personal sacrifices in terms your own social engagements will have to be made.


  2. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is very great to work for

    Cons

    I really cant say anything bad about this place

    Advice to Management

    none

  3. Helpful (1)

    "I love my job, great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Promoter in Jamaica, NY
    Current Employee - Sales Promoter in Jamaica, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DFS Group part-time (Less than a year)

    Pros

    easy, great pay, benefits, flexiable, opportunity to advance, gifts, incentives, bonuses. overall you will learn and be rewarded on top of pay. i am happy with working here.

    Cons

    little training so you will basically teach yourself until you attend certain vendor trainings, also it gets pretty unorganized with how we work on the floor and what we have to offer customer

    Advice to Management

    work out certain kinks with boosting productivity.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Building a great and inclusive culture based on the customer experience

    Cons

    Email load is heavy
    Travel retail is unpredictable

    Advice to Management

    Philippe has great vision and if we all follow and dedicate to the goal we will be the best.


  5. "Good personal development, fast paced enviorment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good personal development, fast paced enviorment

    Cons

    Not enough promotion opportunity for entry level employee


  6. Helpful (1)

    "Intern"

    StarStarStarStarStar
    Former Employee - Marketing Intern in Los Angeles, CA
    Former Employee - Marketing Intern in Los Angeles, CA

    Pros

    Motivating atmosphere and people.
    Great location.
    Friendly work environment

    Cons

    Corporate culture is formal and older


  7. "Jo Malone Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Recommends
    Positive Outlook

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    The benefits are really great.

    Cons

    The expectations are really high.

    Advice to Management

    Lead with inspiration, not force.

  8. "Sale Promoter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saipan, MP
    Current Employee - Anonymous Employee in Saipan, MP
    Recommends
    Positive Outlook

    I have been working at DFS Group part-time (Less than a year)

    Pros

    It's awesome place to work.

    Cons

    There is no downside

    Advice to Management

    Hire more chinese


  9. Helpful (1)

    "Overall, working for DFS was a terrific experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Honolulu, HI
    Former Employee - Sales Support in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 5 years)

    Pros

    DFS prides itself as a world-class luxury retailer for the traveling consumer. The employees treat each other like family and give great customer service.

    Cons

    Being a travel merchant it never closes for the holidays. Also, because the business relies on the traveling customer there are times where slowness of the tourism industry may lead to cutbacks on employee work hours.

    Advice to Management

    Your employees are your greatest assets.


  10. "A great place to work for! Allow you to utilize your entrepreneur skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Manager in Honolulu, HI
    Current Employee - Product Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Free way to do things. You create your game plan by doing partnership with upper management and merchants. Great benefits and jobs perks

    Cons

    A lot of changes happening, not a lot of data that support this changes. Senior employees need to learn how to lead change and be more actionable


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