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DFS Group Reviews

17 reviews

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2.0
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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
4 Ratings

17 Employee Reviews

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Pros
  • They provide a peaceful and safety working environment for you (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
  • senior management are not passionate about their SA- (in 10 reviews)

  • Work life balance may be an issue when working in a highly touristed location that runs 365 days a year (in 3 reviews)

More Pros and Cons

  1. Helpful (4)

    "Managing Director of NAM has absolutely no clue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    The overall company itself is great. Great employees worldwide. Great benefits.

    Cons

    The MD just doesn't get it, but luckily for her, she can fake it til she makes it or until she retires. Easily persuaded by those who can talk the talk but many of the employees who have been there for years is aware the MD has no idea what they do. It's really quite sad.

    Inappropriate comments about people's style of dress is always made. Unless it is cleavage-baring tops or short shorts, etc. there is no right to comment on a person's style when you are no Coco Chanel. Yes, we all noticed at last year's Christmas party when we were asked to dress up, and someone came in jeans. Yep, that's the peron that gives us the known elevator look on our daily wear. Multiple comments are made about people's dress when in reality, it is just not her style. Perhaps paying your employees more if you are going to make unreasonable comments about style of dress. Telling an employee they cannot carry a fake purse is not constructive. Like I said, pay them more to get the real Gucci.

    A lot of people would agree that the MD is on her own power trip. A rollover of 4 assistants in less than two years, and multiple talents (MBA & BA Graduates at Stanford, Harvard, UCSD, Columbia, Loyola Marymount, UCLA, CAL) in other departments who were smart & ambitious enough to leave or got pushed out by making their lives miserable. Yep, this is one class act.

    Until I find something else, I'll just nod & kiss ass in our management meetings like the rest of us do until we find something else. When you ask aloud in Management meetings if the meeting was helpful, of course everyone is going to nod and say yes to your face. We have bills to pay. It's true what they say - people don't leave companies, they leave bosses.

    Advice to Management

    Get a new MD that reflects the values of DFS - not one that fakes it. It would be great for the employees to rate the MD's performance anonymously because I can guarantee it would not be pretty.


  2. "Services Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Benefits, Nice bonuses based on overall company performance.

    Cons

    Poor management team causing poor employee morale.

    Advice to Management

    Honor your People and treat them with the respect they deserve!

  3. "challenge job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at DFS Group full-time

    Pros

    potential company and offering lost of opportunity

    Cons

    low incomes and low incomes...

    Advice to Management

    no comment..


  4. "Straight BS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, MS
    Current Employee - Anonymous Employee in Jackson, MS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people are very nice

    Cons

    The money is very bad

    Advice to Management

    Do better


  5. Helpful (2)

    "team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in New York, NY
    Current Employee - Team Leader in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Your coworkers. Nothing more at all

    Cons

    You work awful hours, get paid nothing, you ate responsible for everything and get no recognition.

    Advice to Management

    Pay attention who the real managers are. Team leads interact with associates and customers all day long. Yet we have the worst hours, the worst pay, and are never recognized for any of it.


  6. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DFS Group full-time

    Pros

    -fast-paced and ability to build portfolio in a short period of time
    -plenty of great team players and filled with different people, gives you the opportunity to handle different situations and personalities

    Cons

    -location is run rampant with office politics and many under qualified players
    -management is pulled in many different directions and communication isn't effective

    Advice to Management

    better training for your management and sales associate teams. a proper orientation and onboarding process needs to be installed for the associates and management team members. a better, more solidified goal for your management and company to give your associates a clear picture of your company expectations. time here was filled with many different personalities with many different messages. can be confusing to the team.


  7. Helpful (4)

    "Great people to work with, company culture is really changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits package. Some great people to work with. They try to make it a fun environment to work in with lots of parties, luncheons, and activities.

    Cons

    Difficult to be promoted or move up unless you would like to relocate to another state or country. They seem to be doing quite a bit of cleaning house.
    Not enough people are hired to get the job done so people are pulled in every direction and forced to work long hours only being able to do what is urgent and not what is important.
    It is extremely political - Those who know how to schmooze, talk a good game, and toot their own horn are rewarded rather than people that are knowledgeable and genuinely hard workers

    Advice to Management

    Try to enforce what you have stated as the DFS mission statement and values - most importantly "Value Your People"

  8. Helpful (1)

    "DFS Guam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hard Worker in Tumon (Guam)
    Former Employee - Hard Worker in Tumon (Guam)
    Doesn't Recommend
    Neutral Outlook

    I worked at DFS Group full-time (More than 10 years)

    Pros

    In the 90's in was a great place to work, senior management actually took the time to know the sales and support staff, the back bone of the company.
    Company match 401k
    Insurance was not bad price

    Cons

    Since the 90'and to the present, yes, I have worked for DFS nearly 15 years, it has changed so much. Starting with the senior management/ executives (3rd floor) and down to the sales managers and TL's. More about " them" and less about then actual employees who do the job.
    Executives holiday parties to other islands, but set up as a "conference" all paid for by DFS.
    Bonus system is broken. 6 figures for some.. But most, meaning the hard workers, was only in the hundreds.
    Even heard they treat our troops unfairly after returning from deployments.

    Advice to Management

    Get rid of some of the senior management who cost more to pay than what they actually produce for then company. Even with some of then mid level mangers, support and operations.
    Take care of the employees. Some of them have been there longer then all of you put together and have seen many, many "bosses " come through the doors of DFS. With big ideas, in reality they are just looking for their 6 figure end of the year bonus. Yes, most of the staff know about
    those outrageous bonuses. Why, Because they have worked for DFS for 10, 15, 20 years on island. Island Pride is Strong!


  9. "Unrealistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Singapore (Singapore)
    Current Employee - Finance in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    - good benefits for K-staff (Management)
    - good bonus when company does well
    - good and fun colleagues
    - had a good company culture but that has changed in the last few years

    Cons

    - No OT remuneration for Mgmt-staff, although OT is highly required
    - Lots of unnecessary spending and cutting of budget/change of policies
    - unrealistic goals and senior management

    Advice to Management

    Stop hiring from outside. The changes to Snr Mgmt is causing a lot of discontent and unhappiness. During interview process, always highlighted that the company always "promotes from within".


  10. Helpful (1)

    "Big and established organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Singapore (Singapore)
    Current Employee - Business Analyst in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DFS Group full-time (More than a year)

    Pros

    Established with strong retail network and merchandising expertise

    Cons

    It is difficult to execute any changes without going through a big cycle and often, opportunities are missed.


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