DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated August 29, 2017
13 reviews

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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
5 Ratings

13 Employee Reviews

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Pros
  • They provide a peaceful and safety working environment for you (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
More Pros and Cons

  1. "Flightline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    I don't know. You get to see airplanes?

    Cons

    Easy job made difficult through micro managing. Horrible management, sad excuse of human beings.. They should all be fired for the benefit of the company. Snobby coworkers that gossip all day long.

    Advice to Management

    Q U I T


  2. "poor management and unfriendly colleague relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at DFS Group full-time (Less than a year)

    Pros

    nice working environment, employee discount.

    Cons

    poor management and unfriendly colleague relationship due to commission sale system.

  3. "Horrible management Unfair salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (Less than a year)

    Pros

    Beauty sales associate make 4000-8000$/month based on commissions.
    Sales associate in other departments 3000-4000$/m
    Not bad 401k and heath care

    Cons

    Brand ambassadors ,Cashier ,service support hourly 13-16$/h
    No commission
    Terrible management from team lead to Manager.
    Bad working environment
    Management don't fully understand the company rule

    Advice to Management

    Don't be like a ninja, see something say something face to face.
    Don't talk behind.


  4. Helpful (2)

    "Unfair employee selection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time

    Pros

    Discounts, okay benefits, people are okay to work with

    Cons

    Poorly educated management, unfair employee selection, everything is slow from the POS ,computers, to the people, an embarrassment to say it is "luxury retail", too much politics

    Advice to Management

    Need more educated management, no words can fix the management. recognize real talent not "teacher's pets"


  5. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    Great employee we were like a family . The uniform pay and transportation is good. You learn other languages and meet new ppl.

    Cons

    Management sucks they don't care about there employees to the point that now everyone is leaving from leads to employees I don't recommend anyone goes there maybe if management changes or something. Like we literally have no one to close stores because management is pushing everyone out. I have worked my butt off for years for this company and never have a got any kind of recognition mind you I do so many things not in my job description and don't get paid for it. And stop coming up with poilicys that arent policy. And if you decided to come up with something inform your employees so that they know instead they find out when they get in trouble.

    Advice to Management

    Listen more to your employees take there matters into consideration. Also try to come up with some type of system were there isn't always a problem with paycheck. And if you treat your employees with respect they would be glad to give it in return.


  6. "Great experience to put on resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - BA in San Bernardino, CA
    Current Intern - BA in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DFS Group as an intern (More than 3 years)

    Pros

    Testers and trainings. Meet different people and sometimes celebrities. Airport food isn't that bad either. No growth. You never know who you will connect with and meet. Commission.

    Cons

    Inconsistent decisions made from management. Discount on food is horrible. Going through tsa checkpoint is annoying. Constantly being micromanaged. The airport hours 5-12am everyday. No direction within the company. It is a dead end job. Don't waste your time. A lot of drama and politics. Commission not always paid on time.

    Advice to Management

    Crack down on employees that do not care about their jobs.


  7. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts in Singapore (Singapore)
    Former Employee - Accounts in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff discount
    Comfortable working environment as in the office settings

    Cons

    Low pay salaries. Super under market rates for graduates
    Need to sweet talk to management for better image to self. Fake personalities everywhere
    OT even if there is nothing to do. To pretend you are hardworking
    Competitive environment because of company culture

    Advice to Management

    Please improve on the working culture. Pay equal attention to all staff. Do not give false hopes and lies about job roles(career progression). And pay the staff at least at market rate

  8. Helpful (2)

    "Bad management EVER!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DFS Group part-time

    Pros

    having some nice co-workers, team incentives, uniform allowance every month

    Cons

    Low pay, bad management, hire many people as part-time and offer extra hour without giving you full-time position. All the manages are playing games here, so regret to take the offering since I were applied for full-time, doesn't matter how hard you work, only more work load your can get without getting payback. It's waste of time if you have high expectation of your career path.

    Advice to Management

    Hope global management can notice why employees come and go


  9. "eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    no rom for growth no, just a ceilingti keep you in

    Cons

    low pay ive done more for half the pay

    Advice to Management

    get better


  10. Helpful (2)

    "Horrendous - Office Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Office Administrator in Newcastle upon Tyne, England (UK)
    Former Employee - Sales Office Administrator in Newcastle upon Tyne, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group (More than 3 years)

    Pros

    Good Wages. Delivery bonus helps but they use this against you so you never finish at the correct time of 5.30!! You also get an hour long lunch although they expect you to shorten this in order to get the workload finished for that day!

    Cons

    No life outside of DFS, long hours, too much work and not enough time.

    Advice to Management

    No wonder so many people leave and the company have bad reviews for employees when your
    EXPECTED to work past 5.30 every day with no overtime, staff are treat horribly. Not enough time in the day to get workload complete due to constant phone ringing which you HAVE to answer within 3 rings. You get a delivery bonus every month but they use this as an excuse to stay late, often working up until 7pm when meant to finish at 5.30pm. Basically unless DFS is your life then stay clear. All management live for the company so don't think that other employees want to be out on time. Offices are often under staffed so yet again even more work on top of the normal day which just can't be done in a day! The contract states you might have to stay behind or work a weekend occasionally "for business needs" but after working several extra days over weekends (which by the way you don't get overtime for, you have to take a leui day, but cant use it as understaffed through the week)! After not being able to cover a weekend at short notice, get a terrible email on a Monday morning threatening your job!! Horrendous and glad I am out of there!


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