DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated August 17, 2017
111 reviews

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  1. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    Great employee we were like a family . The uniform pay and transportation is good. You learn other languages and meet new ppl.

    Cons

    Management sucks they don't care about there employees to the point that now everyone is leaving from leads to employees I don't recommend anyone goes there maybe if management changes or something. Like we literally have no one to close stores because management is pushing everyone out. I have worked my butt off for years for this company and never have a got any kind of recognition mind you I do so many things not in my job description and don't get paid for it. And stop coming up with poilicys that arent policy. And if you decided to come up with something inform your employees so that they know instead they find out when they get in trouble.

    Advice to Management

    Listen more to your employees take there matters into consideration. Also try to come up with some type of system were there isn't always a problem with paycheck. And if you treat your employees with respect they would be glad to give it in return.


  2. "Jo Malone Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Recommends
    Positive Outlook

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    The benefits are really great.

    Cons

    The expectations are really high.

    Advice to Management

    Lead with inspiration, not force.

  3. Helpful (1)

    "Intern"

    StarStarStarStarStar
    Former Employee - Marketing Intern in Los Angeles, CA
    Former Employee - Marketing Intern in Los Angeles, CA

    Pros

    Motivating atmosphere and people.
    Great location.
    Friendly work environment

    Cons

    Corporate culture is formal and older


  4. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu Landing, HI
    Former Employee - Sales Associate in Honolulu Landing, HI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DFS Group part-time (More than 3 years)

    Pros

    Pay was great. However, commission and bonus structure is upside-down.

    Cons

    Management can seem misleading, which leads to massive turnover; especially for the younger generation that is not reliant on staying with the company. The company employs primarily foreign speakers, which limits the communication from staff to management. The company (at least Hawaii) is always short sales due to banking on the Chinese market, which recently leveled off.

    Advice to Management

    Listen to your employees and empoer mid-level managers to act beyond the role of a shift supervisor. There is a clear lack of management due to restrictions held against them.


  5. Helpful (2)

    "team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in New York, NY
    Current Employee - Team Leader in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Your coworkers. Nothing more at all

    Cons

    You work awful hours, get paid nothing, you ate responsible for everything and get no recognition.

    Advice to Management

    Pay attention who the real managers are. Team leads interact with associates and customers all day long. Yet we have the worst hours, the worst pay, and are never recognized for any of it.


  6. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DFS Group full-time

    Pros

    -fast-paced and ability to build portfolio in a short period of time
    -plenty of great team players and filled with different people, gives you the opportunity to handle different situations and personalities

    Cons

    -location is run rampant with office politics and many under qualified players
    -management is pulled in many different directions and communication isn't effective

    Advice to Management

    better training for your management and sales associate teams. a proper orientation and onboarding process needs to be installed for the associates and management team members. a better, more solidified goal for your management and company to give your associates a clear picture of your company expectations. time here was filled with many different personalities with many different messages. can be confusing to the team.


  7. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great store with beautiful products and fun working environment

    Cons

    Compensation is not aligned with the market

  8. "Sales Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DFS Group part-time (More than 3 years)

    Pros

    The job isn't to difficult, pretty much are on your own during your shift, you get to meet people from all around the world, co-workers get along fairly well, get to test a lot of great products. You do a lot of running around which is great exercise. You have a set schedule.

    Cons

    Most of the management seem like they do not care about you, your needs and concerns. Not all but most. Not much room for promotion. Everything led to disciplinary action. 30 mins of breaks isn't that long. Some of the team leads and management are not the best at what they do.

    Advice to Management

    When you do a yearly review for raises setup a better system to actually have management who know and work with the employee to review them. Encourage for employee to move up in the company.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Honolulu, HI
    Former Employee - Manager in Honolulu, HI
    Recommends
    Neutral Outlook

    Pros

    Great company to learn skills.
    Very disciplined, professional and first class.

    Cons

    Work long hours. Not always recognized for your dedication.
    Business is challenging and senior management is not connected to the front line.


  10. Helpful (2)

    "Bad management EVER!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DFS Group part-time

    Pros

    having some nice co-workers, team incentives, uniform allowance every month

    Cons

    Low pay, bad management, hire many people as part-time and offer extra hour without giving you full-time position. All the manages are playing games here, so regret to take the offering since I were applied for full-time, doesn't matter how hard you work, only more work load your can get without getting payback. It's waste of time if you have high expectation of your career path.

    Advice to Management

    Hope global management can notice why employees come and go


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