DFW International Airport Reviews

Cons

No cell phone usage whatsoever

Cons

its huge and big, can get lost if you don't know your way around

Cons

Management in areas that have not been restructured are highly unethical. Most employees with a few years of service hate working there. Management with tenure will do anything to stay on top. It is a horrible environment that targets older workers to be fired, or pressured to leave. The mistreatment of great people is hard to watch. Employees who speak up are suddenly missing from work and no one knows why.

Cons

If you take a contract you can get stuck on contract for years.

It is not typical to get promoted. If you are looking for fast advancement, look elsewhere. If you have reached your Peter's principal point, come to DFW Airport.

Salary increases are 2-4% there is no reason a top performer would want to work here in a professional capacity. Professional and interchangeable jobs like finance, accounting, IT, HR, will most certainly be able to be paid better if they are great at what they do.

If you want to smoke or have a spouse, who works, on the insurance it will cost more.

Cons

Favoritism is very apparent in my former department of Parking. Doesn't help that supervisors and management are very lax when it comes to their "favorites" and will turn a blind eye, but will be quick to judge and critique when it comes to enforcement to workers they don't like despite their favorite being in the same violation. It doesn't help that they pick and choose what to enforce along with them being too buddy-buddy with the other workers. Not only that it is VERY SENIORITY base and there is a sense of arrogance stemming from that SENIORITY.

Cons

I felt fortunate at the time of accepting this job with the starting salary close to what some police get paid where I'm from. However this comes with a price to pay. First of all this job was not was explained to me, I associate this with your basic security work, and are more "monitors".

I had high hopes in the beginning and now am looking for work again. The Division is led by less than capable management, that have no clue of what organizational skills are, nor how to treat employees. Second, the Department is entirely too top heavy with egotistical Assistant Managers. You are constantly being spoke down to and criticized by Assistant Management, and Supervisors.

It is almost as if they are trying to run a military operation with a civilian group. I associate it more as ruled by martial law. All decisions are force fed to workers.

Soon you will have to drive your personal vehicle to various posts within the airport, all while the airport claims they are not responsible if an accident occurs, nor do they pay mileage reimbursement, all risk is put on the employee.

Because of a few who abuse sick leave, now supervision request a doctor's note after even one day, which contradicts state law. In addition to being interrogated for using a sick day, now a new rule is in effect where no more than 3 employees can be off per day, out of a division of over 140. So... Employees cannot even use the vacation time provided by the airport. The list goes on and on... This has led to significant employee morale issues, so many have seen through this organizations poor business practices and are looking to leave. Management states on a daily basis that if you have a problem with their dictatorship then quit. I have never seen such a dysfunctional place as this.

I see this place imploding soon, or it will be a revolving door with new employees hired, because most won't work under these deplorable conditions.

Cons

Pay is below average

Pay raises every year are way too low

Cannot afford the health insurance

No promoting here at DFW, or what little does occur is unfair. Use the airport experience to better yourself with an employer outside who cares about workers.

Managementnow telling employees to limit sick leave useage in a threatening manner. Stating employees need to bring a doctor note even if using a single sick day during a 3 month period.

Many upset people in this organization and only worsening. I'm sorry but putting Starbucks coffee at employee coffee stations is not going to counteract the poor treatment, lousy raises, and high insurance costs.

Cons

Management sucks and the will let you go for no reason at all. They will tell lies to get you fired. I know they did it to me.

Cons

I notice that management is unbelievable, and not in a good way. Direct supervisory personnel up to Executives are arrogant, belittling, uncaring. I am talked down to frequently like a child, other times I am threatened in meetings, with a closing statement "we care and value employees ". Uh huh.... Let me tell you myself, along with most peers do not trust any leader within the airport. In my department there are many individuals who are negative, and becoming downright angry. Management was recently replaced and are overly authoritarian, I am retired military, I dont want to be talked to like I am still enlisted.

The job is not difficult, it is a menagerie of poor management, unethical management, selfish and uncaring management that make the job so unsatisfying. Recently numerous surveys have come out in hopes to boost engagement. One day catering was provided, however officers could not eat unless the participated in a survey. Im sorry but management 101 shouldn't know better than to act this childish. Many walked out and opted to not participate.

My department is under a growing spell and several positions have opened recently, however unless you are having lunch with the awful Assistant Vice President and sucking up you wont go anywhere. Many peers have tried to better themselves by attempting to promote into police or fire and have been successful . One officer told me they had applied for 30+ jobs during his several years with DFW. Others state one will either die or retire in the department, its a very frustrating place to report to daily.

I know over 30 peers actively looking elsewhere, people are not slaves and there is very little incentive to work hard in this organization.

Cons

The culture and management is toxic. There is NO real support for the "rank and file", the individual contributor. Once you try to bring anything to management's attention, you become a target and have a bullseye on your back. You become the problem. Isolation is a method that HR has used for years to deal anyone who goes against the establishment. You can forget about getting promoted or changing positions. Also, everything you share with HR is shared with someone in management to make sure they cover their backs. Every year an employee engagement survey is given to the employees asking for real insight on what is disengaging them. Every year employees provide real feedback. ETAM, CX, and HR need to clean house on their authoritarian, militaristic management teams. DFW claims it has development plans for employees, but it doesn’t develop them. It focuses on full cycle recruitment but NOTHING on retaining. There is a complete misguide strategy to target new blood, yet it’s the old blood that has been keeping the ship afloat through every budget crises imaginable. Not a pleasant place to work.