DFW International Airport Reviews

Cons

Every organization has room for improvement and DFW takes the feedback it receives seriously and implements action items based on the feedback. The only con I would think is the time it sometimes takes for implementation to happen.

Cons

It is obviously a 24/7/365 operation. Most positions are not 8a-5p

Cons

Terrible management put in place from the top down. DFW apparently thinks the more management that is hired the problem will be solved. It is only exasperating the situation.

Most of the hiring is done from the outside, hence limiting promotion.

Micromanaging.

Livewell penalty for not jumping through their hoops like a well trained dog.

Very old style work environment, most are very stuck in their ways.

Cons

Some management unprofessional causing a lot of employees to leave the company in one major department only.

Cons

Where do I begin? The leadership of the entire organization is appalling and unbelievable. Very old school, not open to new/innovative thinking, places all the wrong people in management positions, and yet somehow think they’re one of the greatest organizations. This place has never heard of great leadership, transparency, great leadership, smart people, great leadership, the 21st century, and great leadership. It’s a cesspool for incompetence, laziness, mediocrity and managers can do no wrong/whatever they want. My team just went through a reorg and it’s done nothing but create more confusion on top of the disorganization that already exists. If you’re hired to do a job be prepared to be micromanaged and belittled and work under a “what did we do last year” mentality. Everyone complains about their job or leadership here but are too complacent and strong willed to leave....I am/was one of them.

Cons

A disaster since current CEO assumed position. No airport experience. Incompetent HR and Infrastructure and Development leadership. No one overseeing consultants running Design, Code and Construction wasting public funds. Staff demoralized and demeaned. Leadership has affairs with subordinates and CEO and HR look the other way.

Cons

Incompetent Management, from supervision all the way up. Our Assistant Managers are a joke, One of them only needs to be searched on the internet to find out he has a horrible sketchy past and is a “Snake”. They do not care about their people, and their lives that they will flip upside down just to prove they have “Balls”. 90% of Supervision is a joke and talk down to us like we are children.... hell, they think they are actually drill sergeants, they are a complete joke! You can never plan your life accordingly because they keep changing your hours and days off, they even stripped the seniority from the department. Over the last 1 1/2 years, this department has tanked to its lowest, and seen its highest turn over rate of any department, and history may repeat itself soon.

Cons

Where to start...Management and supervisors treat and talk to you as a child, everything is done as if you are in the military and last time I checked we were civilians.
Management has no clue on how to manage their officers, they belittle and micromanage everything that you do or say. Management says that they are “open” to ideas and when you suggest something that might help the department they just take the idea with no feedback whatsoever which shows that they really don’t care or value your ideas or thoughts.
In all the places that I have professionally worked I have never seen such a high turnover, this department has turned into a revolving door of officers.
Morale in the department is at an all time low with no efforts from the management team to try and improve it or listen to the officers concerns or rectify the situation.
This department is so top heavy but yet they seem to take the focus off that and focus on the officers instead by taking away things that the officers actually enjoy.
They keep flip flopping the schedule so it is impossible to have a work/life balance that the airport so calls promotes.
Overall management is 95 percent a joke, senior management needs to seriously take a closer look at this department and get down to the core of the problem and that is the management team, it all starts at the top and rolls down hill.
This department has fallen too far down the hole to even climb out of and my faith and confidence in this department are gone.
If you want a job where you work for a department run by an incompetent team with no future then this is for you, but I would take this experience of what not to do as part of a management team and move on to a better and brighter company.

Cons

1. Constant turmoil from the top down, it is a complete crapshoot daily on what new policy or procedural changes will be implemented.
2. Leaders like to think they are genuine and making good decisions, however when the attitudes are as low as this place CLEARLY these decisions are not wise. I have never seen a place filled with so much negativity and discontent for management and the job as a whole, from what I hear from a few of the people who have worked here for many years the place has been dysfunctional, out of control, and in turmoil since the beginning almost two decades ago.
3. Officers are treated with no respect, and sometimes even abused when forcefully sent to work in environments with no restrooms, no breaks, dusty, dirty, hazardous chemicals and friable asbestos present. How this place hasn't been sued more is beyond me. I have been sent to a heavy construction area for a 10 hour shift and literally never was relieved by anyone for a restroom, nor meal break
4. Because of the poor attitudes and low morale many people call in sick habitually and supervision doesn't like it. So.... What is there solution? Hide the 2 week schedule from all 100+ officers in hopes people won't call in when assigned to a poor location (most assignments are in a poor working environment). So now you as an employee have no idea whether you should bring a lunch because you may or may not be assigned in an area with no food, running water, or restrooms. Or you may be assigned in the terminal, you may have more comfortable shoes you purchased for that reason, yet with no schedule one never knows how to prepare for work. I can't tell you how many lunches I brought and yet ended up throwing away due to no refrigeration or means to heat.
5. Special units within were created by the previous regime that were formed as a means of advancement and looking good with ones service, these special units are now being disbanded. The officers who were in these units will become regular officers and very little in regards to advancement will exist. In fact many say reductions in staffing are coming.
6. The raise most get here in the Airport Security Department are lower than one would expect, lower than most places I have worked in the past.
7. Many started here hoping it could lead to promoting to police with the Airport DPS, however most police officers don't give you the time of day and it is extremely difficult to promote up.
8. There is much harassing and favoritism shown by management here, the employees that seek assistance from human resources are surprised to find little to no assistance and human resources is not on your side here.
9. 10 hour shifts with no lunch break, talking of implementing 12 hour shifts.

It is a revolving door here with employees, management and executives are clueless and truthfully don't care. The airport obviously has many deep rooted issues judging by all the reviews here in so many departments.

Cons

No millenial could stand this place. No managerial/leadership skills. Managers act like high school kids.

Zero flexibility despite being a salaried employee. Showing up any minute after 8:30am is considered “late” yet you are expected to work past 5:00pm to finish your objectives.

Managers act high and mighty to win recognition and trust of leadership but really do no work and slave their direct reports away. More like dictators than leaders.

Managers get all support and trust from leaders solely because of their title.

Managers suppress their employees by taking credit for their ideas, keeping them from attending meetings, refusing communication with them and passive-aggressively discounting their creative thoughts/ideas or anything they do that shows they are harder and better workers

Managers talk poorly about you and your work to other employees on your team.

Managers show no appreciate for the work done and constantly scrap to find reasons why you are a “bad employee” all which turn out to be more personal attacks than work related criticism.