DFW International Airport Reviews | Glassdoor

DFW International Airport Reviews

Updated May 27, 2019

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Found 172 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
39%
Approve of CEO
DFW International Airport CEO Sean Donohue
Sean Donohue
84 Ratings
Pros
  • "Excellent place to work, great benefits, and provides a wonderful work life balance(in 12 reviews)

  • "Everyone respects the work life balance(in 11 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (4)

    "6-Months in the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time for less than a year

    Pros

    Very Customer Experience focused. Very Employee Engagement focused. Benefits are great and start on the first day as a Board Employee. New hire orientation is just right - big picture and how you contribute.

    Cons

    If you need to replace your badge - it costs a large chunk of money. Parking can be a challenge, but they do provide a bus to take you from the terminal to the employee parking lot.

    Advice to Management

    Keep engaging the employees and set expectations in the actual position right up front. Training by co-workers can be less than you are expecting, so a level up might be a better choice for the on-the-job training.

    DFW International Airport2018-09-07

    DFW International Airport Response

    November 1, 2018DFW International Airport

    Thank you for taking the time to provide feedback. We appreciate you letting us know that our recently redesigned onboarding efforts were well-received and helped show how you play an important role in offering our customers an exceptional airport experience. There are a few notes ...

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  2. "I want to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Baggage Service in Irving, TX
    Recommends
    Positive Outlook

    I have been working at DFW International Airport full-time

    Pros

    Want to be experience one and want to know the meaning of hard work

    Cons

    Less time for myself

    Advice to Management

    Nothing

    DFW International Airport2019-04-26

    DFW International Airport Response

    May 2, 2019DFW International Airport

    Thank you for taking the time to provide feedback. We are glad to hear that, your experience working at the airport is providing you with an opportunity to meet your ideal working environment. We, again, appreciate your input, and we are pleased to know that you are genuinely enjoying ...

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  3. Helpful (2)

    "DFW ASD where you throw your military experience away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Asd Security 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DFW International Airport full-time for more than 5 years

    Pros

    99% of your co workers are good people. The other 1% are the snitches n suck ups who get promoted.

    Cons

    If you were in the military stay away. There's way better choices than this dumpster fire. There is no chance to be promoted unless you are a chosen one favorite who sucks up. All the train staff does is show you YouTube clips n power points. Despite the two HR ladies who were trying to stay away from saying they were HR, this in the words of the State labor board "most unethical and corrupt company in Texas" . The...

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    Advice to Management

    Well the new manager and AVP seem like they are just collecting a nice paycheck. Let the assistant managers run things that's what got the last 4 people in your position fired.

    DFW International Airport2019-05-27

    DFW International Airport Response

    June 4, 2019DFW International Airport

    Thank you for taking the time to provide feedback. We agree that we have many great employees working at the Airport and we are proud of our employees and the work that they do. We are sorry to hear about your perceptions of our hiring process. Please know that our selection ...

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  4. "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time for more than 10 years

    Pros

    Lots of work, busy place. Many of the younger crowd have issues with hard work. I love mentoring those that want it

    Cons

    New retirement package allows for portability. New employees check out after few years with the only loyalty to the resume. Also many believe 2 years is the total time needed to have all the knowledge needed.

    Advice to Management

    Look at the retirement. Keep up the employee engagement efforts. I know as a long time employee I appreciate it.

    DFW International Airport2019-04-17

    DFW International Airport Response

    April 26, 2019DFW International Airport

    Thank you for taking the time to provide feedback. We are very pleased to hear that you are enjoying your work and mentoring others at the Airport. We routinely monitor our benefits and the impact they are having on our employees and the organization. Yes, we have several very ...

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  5. Helpful (2)

    "Glad to be free from the abuse this place creates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DFW International Airport full-time for more than 5 years

    Pros

    Excellent benefits package. Really nice employee wellness center.

    Cons

    Ridiculously bad management. Treated like a slave in the 1800s. Low yearly raise. Many depressed and/or angry fellow workers. Expected to go above and beyond for low yearly compensation. Retirement is package is not as good as many similar organizations. Highly difficult to promote. Severe inequality between management and lower level employees. Since leaving I have never had such a weight lifted off me. ...

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    Advice to Management

    Listen to your employees, be a mentor, not a narcissist.

    DFW International Airport2019-05-19

    DFW International Airport Response

    June 4, 2019DFW International Airport

    Thank you for taking the time to provide feedback. While we are glad to hear that you liked the benefits package we offer, we are sorry to hear about some of your experiences while working with management at DFW. We are committed to making DFW Airport the best place to work, and ...

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  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time for less than a year

    Pros

    Professional environment. Great benefits. Great people to work with.

    Cons

    Hard to move up the corporate ladder.

    DFW International Airport2019-04-11

    DFW International Airport Response

    April 18, 2019DFW International Airport

    Thank you for taking the time to provide feedback. We are delighted to hear that you are enjoying the great benefits and the people with whom you work at our airport. Please know that the airport offers mentoring and training opportunities to help employees grow and progress in their ...

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  7. "Airport Nurse"

    StarStarStarStarStar
      Current Employee - Airport Nurse in Grapevine, TX

      I have been working at DFW International Airport part-time

      Pros

      Great place to work in a clinic

      Cons

      Bad not good makes people sick

      Advice to Management

      Great and takes care of problems such as itching,swelling,infections, injuries

      DFW International Airport2019-04-12

      DFW International Airport Response

      May 2, 2019DFW International Airport

      Thank you for taking the time to provide feedback. We are delighted to know that you are enjoying your work at our clinic. Along with the professional work environment, our goal is also to provide a safe and healthy environment for our employees’ work. Thank you for your role in ...

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    • Helpful (1)

      "Many problems with this place. Supevising team and higher up's treat employees poorly"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Airfield Operations in Fort Worth, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at DFW International Airport full-time for more than 5 years

      Pros

      Large airport with many job functions to keep one busy. Many training opportunities, as well as opportunities to learn new skills and standard operating procedures. Nice equipment that is well maintained.

      Cons

      As much as the Airport tries to engage employees it is counterproductive with the treatment of employees. This poor treatment creates many employeess with negative attitude. Also the few that promote are quite often the worse choice which further degrades attitudes. Mandatory rotating shift is exhausting and difficult to have any quality of personal life, bidding would at least be more of a stable option in which defined...

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      DFW International Airport2019-05-05

      DFW International Airport Response

      May 10, 2019DFW International Airport

      We appreciate you taking time to provide us feedback, and we are pleased to know that you recognize the many training opportunities to learn new skills that the Airport offers. We’re very sorry to read about some of your experiences. DFW Airport strives to maintain competitive wages, ...

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    • Helpful (1)

      "Low pay for such horrendous treatment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Compliance Analyst in Fort Worth, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at DFW International Airport full-time for more than 10 years

      Pros

      Great fellow workers to enjoy, very knowledgeable and good sense of humor.

      Cons

      Treated like crap from management, DFW likes to woo readers and employees with their trivial effort such as a constant barrage of surveys for employeees, which never help the work environment like they claim. People in my department are quitting all the time, a long tenured employee consist of 2 years. Management is horrible, employees are simply numbers and have little to no value. Retirement is not that good when...

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      DFW International Airport2019-04-28

      DFW International Airport Response

      May 10, 2019DFW International Airport

      Thank you for taking the time to provide feedback, and we could not agree more with you that we have some fantastic people working at the Airport. As part of the Airport’s continuous listening strategy, our new strategic approach to employee engagement will provide leaders and teams ...

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    • Helpful (6)

      "It never changes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Airport Security Officer 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at DFW International Airport full-time for more than 10 years

      Pros

      Better than average starting pay. Good vacation benefits.

      Cons

      I retired from the Airport Security Division in August 2016 with some of the worst supervisors and managers I ever saw in my 45 years of working. Even now the most current reviews reflect the same conclusions, am I the only one that can see that. Take the time to read back through the reviews and open your eyes. Nothing has changed, the firing of bad mangers and supervisors only to hire people just like them. ...

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      Advice to Management

      After this many years of problems in ASD it just needs to be redesigned from the ground up or turn all the responsibilities back over to the police like it was years ago before the division was formed. If senior executives don’t wake up and recognize the problem it’s will be pervasive throughout the airport, if it’s not already.

      DFW International Airport2019-03-28

      DFW International Airport Response

      April 12, 2019DFW International Airport

      Thank you for taking the time to provide feedback, and we thank you for your long service at DFW Airport. We’re glad to hear that you enjoyed working here and the great benefits the Airport has to offer such as competitive pay and excellent vacation time off. Among many other initiatives ...

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    Found 172 reviews