DFW International Airport Reviews

Pros

DFW Airport offers great benefits and opportunities. They believe in having a diverse workforce and support inclusivity as well. Lots of learning opportunities.

Cons

Being a Trusted Agent at this airport is terrible. The Access DFW Office management are constantly changing their policies and procedures. Supervisors and other members of management are not on the same page with the policies and often give conflicting information. This office bends over for American Airlines to accommodate their employees even though the airport is not supposed to be partial to anyone airline. Most members of management are not college educated and frequently pull ideas out of their butts. Management often appropriates employees for tasks even if the lobby is full of people and the wait times are terrible. In the last few months, over five employees have quit or transferred; the most recent new employee lasting only a week before quitting from the BS. Though the position pays well, I would not recommend for anyone to apply. No flight benefits. Oh yeah, and they like to change the schedule up every so often to make it difficult on the employees. Be prepared to show a doctors note even if you sneeze!!!

Pros

*Executive leaders are transparent about company direction. I feel like I’m contributing towards a winning team. *The work is fulfilling. I enjoy what I do, and I’m given the space I need to be successful. *The culture for my team is superb. *The ERG’s are well supported. The company culture overall is inclusive and diverse, and welcoming to all. *the company cares about training. It is constantly being offered. *The company is forward-thinking, diverse, and innovative. *From a technology perspective, we are all about high technology and we are using tech to transform travel.

Cons

*Demanding environment, but they are currently hiring more people.

Pros

Good pay, good benefits, modern work spaces, a few thought leaders

Cons

The worst HR ever. From hiring to firing and everything in between they have zero accountability or care for the employee. If you work here and there is a problem then the first one to HR wins. They take the accusers word and will completely ignore hard evidence and even violate their own policies without blinking an eye. To them you are an easily replaceable cog in the machine.

Pros

Fast paced environment that is innovative in solving problems. Good coworkers and teamwork within departments. Great diversity and inclusion. DFW truly cares for it’s employees.

Cons

Leadership should seek to improve communication gaps from the senior level to middle management / project team leaders for better alignment. Not a lot of promotion opportunities come by, but when they do, they try to promote within to retain talent.

Pros

I need a job and have a job I have a paycheck I have benefits I have coworkers who understand this and feel the same

Cons

I dislike here but have no options as I can’t leave and get the same at another place and it makes you trapped I have many friends and coworkers who feel the same but they are afraid to say anything and then it makes it hard to work with them as we all want change but some try and others are afraid I have no support from this places management or HR I have no way to have a real say just a fake say in engagement surveys that change nothing I have no support from HR They are supposed to represent all but they only represent management level executive level or up and the company No support from HR and fear of retaliation they will always side with the higher levels They make bad hire decisions and overlook good candidates for promotion based on management personal likes dislikes HR are corrupt and will not support you HR respond to alot of posts on here saying come speak to us with your concerns but they are not honest so do not trust when they say that