DHI Mortgage Reviews | Glassdoor

DHI Mortgage Reviews

Updated June 26, 2017
54 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Randy Present
28 Ratings

54 Employee Reviews

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Pros
  • Great people, they really make you feel like your part of one big family (in 4 reviews)

  • I love working with the customers and helping them purchase a new home, that is the best part of this position (in 3 reviews)

Cons
  • Absolutely zero career advancement within the company, especially if you were good and they didn't want to lose you in their department (in 2 reviews)

  • There's a high turnover rate and with good reason (in 2 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHI Mortgage full-time (More than 10 years)

    Pros

    opportunities for advancement. Great family, team atmosphere Job security.

    Cons

    heavy volume at times. Balanced by opportunity.

    Advice to Management

    focus on ongoing technology solutions

    DHI Mortgage Response

    Apr 18, 2017 – Compliance Manager

    Thank you for taking the time to provide feedback. At DHIM we focus greatly on career growth, teamwork and work/life balance. Thank you again for the feedback, for being a DHIM teammate as well as ... More


  2. "Run from the Marketing Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Austin, TX
    Former Employee - Marketing Coordinator in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DHI Mortgage full-time (More than 3 years)

    Pros

    None. This isn't a good department to have a career.

    Cons

    Worst job I ever had. Terrible environment and culture. Marketing Department is managed by intimidation. People are afraid to speak up or to disagree with Upper Management because the Manager always in a horrible mood and what you do is never enough. Stress and pressure is to be expected, but fear and of going to work each day is something no one should have to endure.

    Advice to Management

    Nothing I can say will fix this mess. Management in this department needs to take extensive training on leadership management. Manager does not understand how to work with teams and how to manage people to create a positive and productive environment.


  3. "Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Austin, TX
    Current Employee - Loan Processor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHI Mortgage full-time (More than a year)

    Pros

    Management is always available
    Lots of resources for information
    Internal Growth

    Cons

    Training system is lacking
    Variability in expectations

    Advice to Management

    Develop thorough system for training

    DHI Mortgage Response

    Apr 13, 2017 – Compliance Manager

    Thank you for taking the time to provide feedback, as well as for being a valued member of the DHI Mortgage team. We appreciate the commentary, it is our goal to consistently provide our employees ... More


  4. "Family atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHI Mortgage (More than 3 years)

    Pros

    Reasonable workload, stable company, great coworkers and a family atmosphere

    Cons

    Depending on the department, there were limited opportunities for advancement.

    DHI Mortgage Response

    Feb 27, 2017 – Compliance Manager

    We greatly appreciate you taking the time to provide feedback regarding your experience as a DHI Mortgage teammate. At DHI Mortgage we strive to promote a positive work environment with opportunities ... More


  5. "There seems to be a lot of turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHI Mortgage full-time

    Pros

    The corporate office has very obviously done a very good job trying to promote a great corporate culture and environment. I really enjoyed flying into Austin for orientation and how much they worked to let us know their mantras, especially "Right People, Right Way." They were great people!

    Cons

    Every local office and regional branch seems to do its own thing. The Training Department is overworked, understaffed, and not entirely effective. Very difficult to locate training manuals and other resources, or to reach out if you have questions. Poor technology. Not very many opportunities for advancement within the company, despite claims otherwise. Mismanagement of time and resources.

    Advice to Management

    (I'm not entirely sure how to fix these problems, honestly.)

    DHI Mortgage Response

    Jan 5, 2017 – Compliance Manager

    Thank you for taking the time to provide insight regarding your experience as a DHI Mortgage teammate. At DHIM we definitely have a strong focus on a positive work environment, ongoing employee ... More


  6. Helpful (2)

    "Garbage Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DHI Mortgage full-time (More than a year)

    Pros

    Some of the people who work there are nice
    The benefits are okay

    Cons

    Bullying culture
    Company is running years behind others
    Bad Management
    Low pay

    Advice to Management

    Learn to treat your employees with respect. Quit treating younger employees like dumb children. Learn to pay people what they are worth. Also, maybe consider NOT making your employees pray

    DHI Mortgage Response

    Nov 3, 2016 – Compliance Manager

    We appreciate you taking the time to provide feedback regarding your time as a DHI Mortgage teammate. DHIM works diligently to provide a professional, innovative and competitive workplace. Your ... More


  7. Helpful (2)

    "Keep Looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Atlanta, GA
    Former Employee - Loan Processor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHI Mortgage full-time

    Pros

    If you love to be micro-managed, this will be the perfect place for you

    Cons

    No sufficient training on their system, they give you a print out and instructions and tell you to email the trainer "who is too busy to walk you through the process" if you should have any questions; Send you to "mandatory" training in TX which was nothing but listening to corporate describe the company and how they got to where they were, short of saying "its all who you know"

    Advice to Management

    If you expect people to stay, dont send them to TX for training, where they will really find out the truth about your bias company

    DHI Mortgage Response

    Sep 9, 2016 – Compliance Manager

    We appreciate you taking the time to provide feedback regarding your experience as a teammate of DHI Mortgage. DHIM places great emphasis on educating each team member to ensure they are successful ... More


  8. "Something Fishy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DHI Mortgage full-time (More than a year)

    Pros

    They have a training program specifically for college graduates and they started bringing local food trucks to the building as different lunch options instead of traveling.

    Cons

    You won't be able to move up unless you put in 10+ years or you know the right people, but even then that is questionable.
    Management cared more about themselves and their own motives as opposed to the department.
    There's a high turnover rate and with good reason.

    Advice to Management

    Protect your employees as much as you protect your managers

    DHI Mortgage Response

    Aug 22, 2016 – Compliance Manager

    Thank you for taking the time to provide feedback regarding your experience as a team member of DHI Mortgage. DHIM places great emphasis on educating each team member to ensure they are as successful ... More


  9. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at DHI Mortgage (More than 5 years)

    Pros

    LOVE this company! Great advancement and this is a great company as it really does work like a team.

    Cons

    Requires a lot from their employees, but the return is 10 fold

    Advice to Management

    Keep up the good work in your leadership team.

    DHI Mortgage Response

    Jul 15, 2016 – Compliance Manager

    Thank you for taking the time to provide feedback regarding your time as a DHI Mortgage teammate, and thank you as well for your 5+ years of service! We're excited to hear how wonderful your ... More


  10. Helpful (2)

    "Sr. Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Processor in Phoenix, AZ
    Former Employee - Senior Loan Processor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent on-going training. Fun team building events in an effort to unite several departments.

    Cons

    Absolutely zero career advancement within the company, especially if you were good and they didn't want to lose you in their department.

    Advice to Management

    Create equal amd unbiased opportunities for employees who are motivated to move up in the company.

    DHI Mortgage Response

    May 31, 2016 – Compliance Manager

    We appreciate you taking the time to provide feedback about your experience as a DHI Mortgage team member. DHIM has a strong focus on employee success. We believe ongoing training creates a learning ... More


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