DHL Express Reviews | Glassdoor

DHL Express Reviews

Updated May 24, 2017
229 reviews

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4.0
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DHL Express CEO Ken Allen
Ken Allen
108 Ratings

229 Employee Reviews

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Pros
  • Work/life balance was encouraged top down (in 22 reviews)

  • Excellence corporate values and working environment (in 31 reviews)

Cons
More Pros and Cons

  1. "It's an okay entry-level job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (Less than a year)

    Pros

    Simple and straight forward once you get onto the hang of things.

    Cons

    Things can get a little repetitive and tedious.

    Advice to Management

    None. My management/supervisors are laid back, but make sure you're always working. You are constantly being micromanaged.


  2. Helpful (1)

    "Good Company That Gives Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Cincinnati, OH
    Current Employee - Operations Supervisor in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    Excellent tuition reimbursement program. Opportunities to move up quickly if you are talented enough.

    Cons

    Senior manager should practice what he preaches. 1 in particular. The company has great policies and procedures. Unfortunately, it is highly preached and expected when dealing with subordinates but is not being reciprocated by this one guy. Overall companies are usually very good. People usual mess that up.

    Advice to Management

    Keep up the good work. A Strong team with few weak links.


  3. "Easy job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mankato, MN
    Current Employee - Anonymous Employee in Mankato, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    easy work good pay benafits are good straight shifts

    Cons

    its cold at times other employees are always grumpy management is a joke at times

    Advice to Management

    you realy dont have a clue on how things are run in a warehouse


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Entry Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Erlanger, KY
    Former Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Express full-time (More than a year)

    Pros

    This company actually cares about their employees. They have a number of events throughout the year which includes games, free food, giveaways, car washes, etc. They are also a Crazy Customer Centric Company which means they really care about making their customers happy.

    Cons

    A lot of employees make the same simple mistakes all the time and they do Not get disciplined. Accountability is not taken seriously and there are too many family members working there which ends up showing favoritism.

    Advice to Management

    Hire supervisors who actually have a college degree and you might see more of an impact from their employees.


  6. "Backline Tracking Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Backline Tracing Agent in Burton, AZ
    Former Employee - Backline Tracing Agent in Burton, AZ

    I worked at DHL Express full-time (Less than a year)

    Pros

    Lively environment and a lot of development training scheme.

    Cons

    Lack of car park space and not much of choice for lunch.


  7. "OK good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sorter in Chicago, IL
    Former Employee - Sorter in Chicago, IL

    I worked at DHL Express full-time (Less than a year)

    Pros

    it's funny at time the people easy to get along with

    Cons

    No call no show u get fired

    Advice to Management

    One to no call no show


  8. "Good team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Development Manager in Phoenix, AZ
    Former Employee - Vendor Development Manager in Phoenix, AZ
    Recommends

    I worked at DHL Express (More than a year)

    Pros

    Good team, great manager, benefits were good. Strong support from senior management to push customer driven initiatives

    Cons

    Sales given a lot of importance but not enough training here on technical solutions that were available


  9. "The Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Casual in Dallas, TX
    Former Contractor - Casual in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Express as a contractor (More than 3 years)

    Pros

    The pay is well.

    Cons

    manager lack of respect for employees


  10. "Direct Channel Sales Telesales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Former Inside Sales Executive in Tempe, AZ
    Current Employee - Former Inside Sales Executive in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    Inside Sales with DHL Express Direct Channel Sales is a great development platform to set you up for success. This department takes pride in developing and ramping up young professionals towards their career path they are looking towards with DHL. Youthful culture. Highly driven and determined professionals. The coaching culture is motivating to always be gaining and working towards expectations. Internal events are fun and engaging throughout the year. Monthly birthday lunch is always a nice perk to look forward too.

    Cons

    This role is a role that you are not expected to stay long term in. If you are comfortable staying in your role, its welcome of course but ultimately there are a lot of new faces throughout the year because of reps taking their promotions after 12 - 18 months in the role.

    Advice to Management

    Listen to the needs of your team and identify and development gaps.


  11. "Reciever"

    Star Star Star Star Star
    • Career Opportunities
    Former Freelancer - Anonymous Freelancer in Jonesboro, GA
    Former Freelancer - Anonymous Freelancer in Jonesboro, GA
    Recommends
    Neutral Outlook

    I worked at DHL Express (More than 5 years)

    Pros

    Money, success, Need, family, future

    Cons

    Stress, problem, need, behavior, unprofessional

    Advice to Management

    Nice, professional, caring, success, business


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