DHL Express Reviews | Glassdoor

DHL Express Reviews

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Found 1249 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
93%
Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
595 Ratings
  1. Featured Review

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - National Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time

    Pros

    Invest heavily in high quality in-house training. Strong network of people globally all willing to help each other. Engaged management who spend 3/4 of their time in the field. Fully engaged. Diverse workforce who have worked around the world. Competitive pay.

    Cons

    Limited service offerings due to no domestic product. Selling niche high end service. Good strategy by organization but hard on sales reps.

    Advice to Management

    Keep doing what you are doing. Love your engagement and love for your people and customers. Keep investing in trainings. Continue to create new career opportunities and promote from within. Allow people to be DHLers for life.

    DHL Express2018-09-07
  2. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 

    I have been working at DHL Express full-time

    Pros

    Employee engagement, good sharing of information, internal training

    Cons

    Low salary increments, ability to be promoted is slow unless someone senior leaves and there becomes a vacancy.

    DHL Express2019-05-15
  3. "Great people and Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time

    Pros

    Good management and good opportunities if you want them

    Cons

    To many compulsory in house courses

    DHL Express2019-05-11
  4. "Good way to develop self in career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time

    Pros

    Trainings for manager and executives are well deserved. Incentive for managers pretty good if you reach targets (yours and others'...)

    Cons

    Very big company where "act local" isn't always easy to apply... Pressure !!

    DHL Express2019-05-10
  5. "LOTS of overtime caused by lack luster staffing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Export Agent in Erlanger, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DHL Express full-time for more than 2 years

    Pros

    Decent Benefits Friendly coworkers Employee appreciation week

    Cons

    Poor communication from management Always making false promises

    Advice to Management

    This is a corporation so every concern is either SLOWLY dealt with because of bureaucracy or is NEVER dealt with...

    DHL Express2019-05-10
  6. "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHL Express full-time for more than 20 years

    Pros

    Friendly atmosphere, my supervisor was the best, hourly wages good, even maintained friendship many years later.

    Cons

    DHL was purchased, changed too fast, then acquired Airborne. DHL lost a lot of respect as soon as they did that. The purchase of Airborne ruined the family atmosphere the employees had.

    Advice to Management

    Wish you could go back. Never had a more wonderful job since. Ask your DHL Legacy employees how to turn back time. They will know.

    DHL Express2019-05-10
  7. "Top down approach that lacks actual engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore
    Doesn't Recommend

    I have been working at DHL Express full-time

    Pros

    Employee benefits such as snacks, shuttle buses (initiatives by top management) are undeniably good

    Cons

    A company that is incredibly uninterested in improving itself through employee’s suggestions as HR is very closed-off and unreceptive to suggestions. People there can sometimes be a little cocky and arrogant after staying there for awhile. Lack of a growth mindset and more content to stay as the status quo, particularly since DHL is already and established brand

    Advice to Management

    You can be a globally renowned company / best employer, but if there is no room for continuous improvement, the company won't stay at the top for long. HR needs to wake up and really engage with employees to be able to better support them, not just sit around and make decisions without on-the-ground knowledge

    DHL Express2019-05-09
  8. "Logistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Tampico, Tamaulipas
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time for more than 9 years

    Pros

    Working enviroment labor growth expansion benefits salary employee opinion survey

    Cons

    centralization (Corporative) foreign stations soccer tourment communication events internal control

    Advice to Management

    excellence simply delivery opinion survey

    DHL Express2019-05-08
  9. "Really lovely company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time for more than 2 years

    Pros

    Promotion from within. Management team wanting you to succeed.

    Cons

    Sometimes a lack of communication between different team branches.

    DHL Express2019-05-07
  10. Helpful (1)

    "No life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent 
    Doesn't Recommend

    I have been working at DHL Express full-time for more than 4 years

    Pros

    Good co-workers and that's the only I can think of

    Cons

    Management doesnt listen to their subordinates. They dont care what you have to say and when in fact we are the front liners of the company.

    Advice to Management

    Listen to feedbacks. Employees address issues not just for their own benefit but its for the company. You guys only see the bigger picture but we see things in details.

    DHL Express2019-05-07
Found 1249 reviews