DHL Express Reviews | Glassdoor

DHL Express Reviews

Updated December 6, 2017
891 reviews

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  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHL Express full-time

    Pros

    Good benefits offered to employees

    Cons

    Terrible management when I was there

    Advice to Management

    Better screening process for supervisors


  2. "Great place to establish a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Man in Erlanger, KY
    Current Employee - Operations Man in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 5 years)

    Pros

    Very good oppurtunities to establish and build a career. Competitive pay as well as great benefits.

    Cons

    The business has seen very rapid growth in the past 2 years. And due to the expansion of other warehouses around CVG, DHL has struggled when it comes to finding many new applicants to meet the hiring needs.

  3. "Fast paced some days, but most days barely enough work and boredom sets in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Delivery Driver in Norman, OK
    Former Employee - Package Delivery Driver in Norman, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express full-time (More than a year)

    Pros

    The pay was decent, for the easiness of the job. However you’d often work 10+ hrs a day 5 days per week, and won’t get any overtime from it.

    Cons

    You can’t leave your duty city until 5pm each day, which means you must must sit in your van waiting from 2pm some days until you can even head back to the warehouse. My city was 40 minutes away, so I had to wait until rush hr before heading back to okc... sucked. Some people I worked with had a duty city of Tecumseh, Lawton, or even Stillwater. They couldn’t make it back to the warehouse until 730pm every day.

    Advice to Management

    Change it. Give drivers the option to take management rolls. Force out old management when they become too comfortable, and lax. Allow growth no matter what position you’re in.


  4. "Not a good environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHL Express full-time

    Pros

    Pay is good and nice bonus incentives

    Cons

    Outdated systems, very high turnover, do not value employees


  5. "Dock Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express full-time

    Pros

    Very good hourly pay, plenty of overtime available, and coworkers are fantastic.

    Cons

    If one person abuses the system, everyone pays. It feels like management doesn’t care.

    Advice to Management

    Punish those who break the rules and don’t punish everyone who does their job.


  6. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at DHL Express full-time (More than a year)

    Pros

    Medical, Dental, 401K, competitive salary

    Cons

    Horrible management and exceptions of hours for salary employees


  7. "Customer Service Rep II/ Billing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Maker in Seffner, FL
    Former Employee - Home Maker in Seffner, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DHL Express full-time (More than 8 years)

    Pros

    the call center was like family & everyone treating you equally

    Cons

    none that I can think of I loved this job before they closed the US Section down do to the recession. I can't select my last year as it only goes up to 2013 & it closed the doors in 2008

    Advice to Management

    Come back to the US & open another call center or have a work from home

  8. "Yikes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courier
    Current Employee - Courier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    The casualness of the position and the work environment.

    Cons

    Low pay and poor management.

    Advice to Management

    Training classes may enhance your management abilites.


  9. "great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Backline Supervisor in Phoenix, AZ
    Former Employee - Backline Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time (Less than a year)

    Pros

    Great benefits and healthcare, also great company culture

    Cons

    Pay isn't great if educated compared to other companies


  10. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax and Duties Q in Houston, TX
    Current Employee - Tax and Duties Q in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 10 years)

    Pros

    Researching, customer service, audits, accounts payable and receivables, refunds, correspondence, ecaculated calls, work impot duty and taxes.

    Cons

    I can't complaine for working at DHL. I love t his company.

    Advice to Management

    You are doing an awesome job


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