DHL Express Reviews | Glassdoor

DHL Express Reviews

Updated November 20, 2017
885 reviews

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  1. Helpful (1)

    "Hiring process is a little strange."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver
    Current Employee - Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express part-time (More than a year)

    Pros

    Health insurance.
    Decent pay.
    Unionized.
    Paid training/orientation.
    Only have met great people so far.

    Cons

    Hiring process is a little strange, interviewed for a driver position with specific hours but during orientation I had to pick a job title and hours by random drawing because of seniority. Luckily I got the hours and position I wanted by drawing in the top 5 but the other 15 people after me weren't so lucky.

    Other cons:
    No full time offer at starting have to wait on seniority.

    Advice to Management

    Give people the job they interview for.


  2. "Going with the flow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Operative in Jamaica, NY
    Current Employee - Warehouse Operative in Jamaica, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express part-time (Less than a year)

    Pros

    Good benefits
    Unionized after 30 days
    .50 cent raise after 30 days
    Why do I have

    Not sure what else

    Cons

    Pay is low
    Lots of physical work but not hard
    Management just wants you to get the job done.
    Again pay is low

    Advice to Management

    Raise the starting pay for part time workers. Be mindful that we aren't mindless cattle but an integral part to your operations team.

  3. Helpful (1)

    "Former Courier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Portland, OR
    Former Employee - Delivery Driver in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express full-time (More than 5 years)

    Pros

    Lots of hours available, work independently during the day, Union, great benefits package, democracy in the workplace

    Cons

    Plan to work long hours, especially during and after holidays, not a lot of family time, always cleaning up after less capable co-workers, low starting wage

    Advice to Management

    Go out on road more often to greater appreciate the difficulties drivers face within their specific routes


  4. "Good employer, growing company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Erlanger, KY
    Current Employee - Ramp Agent in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 5 years)

    Pros

    Job is fun, airplanes are cool.
    Coworkers make work more enjoyable.
    Plenty of hours available/ OT.
    Opportunities to grow with the company.

    Cons

    Employee attrition rate, constant inexperienced people.
    Third shift/odd hours.

    Advice to Management

    Need more equipment as number of flights grow.
    Bigger bathrooms. Please.


  5. "Certified International Specialist (see Chris Farley in "Tommy Boy" for definition of "certify")"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DHL Express full-time

    Pros

    Sometimes they gave us free food.

    Cons

    Highly unethical practices by all levels of mgmt. Unbelievably bad culture. Horrible working environment. Politics abound. Unintelligent and inexperienced mgmt. rare advancement options...and, only if the supervisors favored you.

    Advice to Management

    Learn the definition of morals, values and ethics, and practice them daily.


  6. "Researher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of opportunities there

    Cons

    No salary during the internship


  7. "Operation supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time

    Pros

    Great place to learn and suceed

    Cons

    Work place balance with home life

    Advice to Management

    I know the customer drives the business and pays all the bills but when the workers are getting paid almost the same and the supervisors with all the overtime they get being a supervisor is not a salary to have.

  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Erlanger, KY
    Current Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 5 years)

    Pros

    Decent benefits, good vacation, rewarding work, and good co-workers

    Cons

    Management is out of touch with what the agents actually want. Health insurance for a family breaks the bank. Long hours, some people in upper / middle management should not be in the positions they are in. When you point out issues they get brushed under the rug.

    Advice to Management

    Quit putting people who are not able to answer simple operational questions into a management role. After over a year in a group the leaders should all be able to answer simple questions.


  9. "About the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express part-time

    Pros

    Fast-paced, flexible, independent work. Helpful co-workers

    Cons

    Physically taxing. Driving in the city sucks

    Advice to Management

    Focus on making better routes


  10. "Sort operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Erlanger, KY
    Current Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 3 years)

    Pros

    My supervisors were very cool and understandi g

    Cons

    Its been 75 days since i went from pt to ft and payroll still doesnt have it in the system. Watch the slackers for christ sake. When you see the same groups of people just wondering around put them to work or get rid of them, it's frustrating to have to bust your butt doing multiple peoples jobs at the same time then see the same people on break all the time.

    Advice to Management

    When you have devoted peop,e who are there to really work maybe keeping the records straight, i dont like feeling like i cant trust them to keep it straight and all pay/vacation/sick leave accruals current.


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