DHL Express "senior management" Reviews | Glassdoor

DHL Express Employee Reviews about "senior management"

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Found 1249 reviews

3.7
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71%
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93%
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DHL Express CEO Ken Allen
Ken Allen
595 Ratings
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Reviews about "senior management"

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  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Houston, TX
    Recommends
    Positive Outlook

    I worked at DHL Express full-time for more than 6 years

    Pros

    Good job equal pay good people they definitely try to be of service benefits are decent management is down to earth entry management level

    Cons

    Some Senior management hires their girlfriends instead of the person eligible for thevposition upper management a lil racial alledgedly in operations for sure. It is basically horrible for growth IT IS A DECENT JOB THEY DEFINITELY TRY as long as You stay in your place...

    Advice to Management

    Don't get caught up in The " It's A Mans World" nor the racial war on Black N Brown its definitely not acgoo look for an international company. Just look how Fed Ex Soared by treating people equally

    DHL Express2018-02-03

    DHL Express Response

    February 22, 2018DHL Express

    Thanks for sharing your feedback! Ensuring our pay practices remain fair and equitable for everyone and that our benefits truly support our employees and their families is a big focus for our team. Thank you for pointing out that we are doing well in those areas...we'll keep it ...

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  2. Helpful (1)

    "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express full-time

    Pros

    Great work life balance and benefits.

    Cons

    Boring outdated work environment. Very old school, simple minded mentality from senior management. Outdated and broken internal processes, unqualified people in very high or low positions. They lack structure and knowledge of best practices. Very redundant work and you won't learn much here or acquire any new skills.

    Advice to Management

    Stop worrying so much about your short term bandaid solutions just to get a bonus and start focusing on actually fixing things. Think outside the box and learn how to actually implement long term solutions that will make the company and your careers actually successful.

    DHL Express2017-11-20
  3. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DHL Express full-time

    Pros

    Benefits are good and the longevity vacation is great, with your time on the job you can earn up to 4 weeks vacation and 1 week of floating holidays.

    Cons

    Weak senior management and pay/bonus lacking for the amount of time and work to acheive mandated goals. Life/work balance is a priority in DHL's eyes but it is all smoke and mirrors 10.5 hours days are not enough and regularly you are working 7 days a week on a varying shift due to shortage of managers in operations.

    Advice to Management

    Get a grip on what makes your team happy and treat them as well as you treat yourselves. Remember they are the ones that make "YOU" look successful not the other way around.

    DHL Express2017-07-25
  4. "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DHL Same Day, Regional Sales Manager in Dublin, OH
    Neutral Outlook

    I worked at DHL Express for more than 2 years

    Pros

    Great work environment, had great middle management throughout the years. Recent changes to management gave huge disconnection with employees and dramatically changed the culture in a negative way. I understand they are now making improvements

    Cons

    Disconnected senior management: loyalty to employees changed and didn't understand current market conditions. Little to no investment in industries they are trying to pursue with no understanding of the current market conditions.

    Advice to Management

    know your customers, culture and core strengths

    DHL Express2016-07-25
  5. "MARKETING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in North Brunswick, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express for more than a year

    Pros

    Good work conditions.dynamic work place and industry. Great co workers. Travel opportunities all over the world. The growth opportunities good.

    Cons

    The senior management is not involved and is confused changing direction too much. Business competition increasing so margin under pressure.

    Advice to Management

    Be focused on international. Offer greater training and development resources to employee. Get rid of non performing managers. Promote from within.

    DHL Express2015-05-16
  6. Helpful (6)

    "Can not compete with UPS and Fedex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHL Express full-time

    Pros

    Fair pay, good experience in international shipping policies, company looks good on a resume. Free coffee and water.

    Cons

    DHL Express customer service center includes inside sales department. While the company provides future experience opportunities it is not a place of choice for a mature adult sales persons. The average age of the inside sales person is around 23.The company only provides international air shipping. No domestic shipping. The compensation is something to be seen but not believed. You will receive a set sales quota every...

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    Advice to Management

    To the VP of sales on down, you need to understand that the position of telesales executive is not sales. It's customer service with a little bit of problem solving. The commission structure is outdated. It should not be required that you must meet100% plus attainment. It's insulting to make the company $400,000 in one quarter but not reach 100% sales revenue of your book. It's a great disservice to tell your employees...

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    DHL Express2015-03-15
  7. "Lots of opportunity, plenty of travel, world leading logistics company with a desire to grow and develop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Gateway Operations Manager 
    Recommends
    Positive Outlook

    I have been working at DHL Express full-time for more than 20 years

    Pros

    Opportunity, development, travel, growth, market leader

    Cons

    salary, hours, inconsistent direction, lack of innovation, out dated senior management.

    Advice to Management

    Major decisions are made from out-dated manager experience, not current day analysis. Practise what you preach in FC.

    DHL Express2014-12-19
  8. Helpful (1)

    "The US company is fantastic, however it is crippled by poor senior management from Germany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plantation, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DHL Express full-time for more than 6 years

    Pros

    Great team spirit. Fantastic senior management committed to it's employees. Great work/life balance where many colleagues actually spend personal time together outside of the office. I miss our soccer team. Rapid and meaningful career advancement for top performers with international opportunities for those who could be itnerested.

    Cons

    Having to answer to a German parent with senior management overly/only concerned with personal agenda. Other than my ratings for senior management, my opinions are based on the US office. Sadly, the "real" senior management are in Germany and having worked there as an expat for 3 years, it's...

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    DHL Express2012-10-13
  9. Helpful (1)

    "Company blindsides employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Disapproves of CEO

    I have been working at DHL Express

    Pros

    Initially when thought DHL would succeed in the US there was high moral within the company. There are many nice and competent persons at DHL.

    Cons

    When it was obvious that DHL could not compete management didn't share the information sufficiently and many of us were blindsided with prompt layoffs. Many persons in Senior management were not competent and held the positions anyway. They mistreated their subordinates after using them to receive acknowledgment and did away with them when they were no longer an asset and more...

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    Advice to Management

    not applicable since the company will be leaving the US market in a few months

    DHL Express2009-05-02
  10. Helpful (3)

    "Once a promising company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in Plantation, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at DHL Express

    Pros

    Unfortunately, a very negative environment has been created within DHL Express by a senior management that has completely written off the US market and is unconcerned with the long term reputation of the company or the satisfaction of the workforce.

    Cons

    Senior management that is antagonistic to dissent. Only "yes men" will survive in this organization. Everyone remaining within the organization merely hangs on for the benefit of a pay check. The workforce and staff are completely demoralized. This is the direct result of exceedingly poor leadership.

    Advice to Management

    Go elsewhere to allow a new, creative team capable of providing true leadership to run the organization.

    DHL Express2009-02-24
Found 1249 reviews