DHL Global Forwarding Reviews in New York City, NY | Glassdoor

DHL Global Forwarding New York City Reviews

Updated September 29, 2017
12 reviews

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New York City, NY Area

3.6
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DHL Global Forwarding CEO Roger Crook
Roger Crook
4 Ratings

12 Employee Reviews

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Pros
Cons
  • High turnover in upper management (in 13 reviews)

  • Senior management lack leadership skills (in 9 reviews)

More Pros and Cons

  1. "A great company that provides great career opportunities for all employees across the world! Come join our DHL Family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Newark, NJ
    Current Employee - Director in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (More than 10 years)

    Pros

    Employee focused, great culture, and an engaged leadership team.

    Cons

    Nothing negative to share at this time.

    Advice to Management

    Keep doing what you are doing!


  2. "frieght forwarder"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Global Forwarding full-time (More than a year)

    Pros

    DHL is a family oriented company

    Cons

    lack of communication between managers and staff

    Advice to Management

    n/a

  3. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in New York, NY
    Current Employee - Driver in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at DHL Global Forwarding part-time (Less than a year)

    Pros

    Health Benefits and a salary.

    Cons

    Poor supervison allows for biased treatment which allows those who slack to laze away from work forcing thise with a work ethic to burden the load.

    Advice to Management

    Stop letting the union control the area of work a employ foremans to monitor the daily routine from drive to loader.


  4. "Export Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at DHL Global Forwarding part-time

    Pros

    Worldwide agent base, great rates.

    Cons

    Management is what the biggest issue is. No experience, do not listen and cannot formulate a sensible solution to issues. Change the management and you will have a better working environment.

    Advice to Management

    Retire, quit give better people the positions you are not good at handling.


  5. "hectic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Lane Manager in Newark, NJ
    Former Employee - Trade Lane Manager in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHL Global Forwarding full-time (More than 3 years)

    Pros

    popularity, size, global foot print

    Cons

    too vertical, hard to manage

    Advice to Management

    get lean


  6. "Company is going thru the changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DHL Global Forwarding full-time (More than 8 years)

    Pros

    good working atmosphere. Lot's of aportunities

    Cons

    very not stable place to work at. Any day you might loose your job.


  7. "All in all...good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Business Development in Newark, NJ
    Current Employee - Director Business Development in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DHL Global Forwarding full-time (More than 8 years)

    Pros

    Good experience, lots of jobs and different directions to go, great intl job possibilities. good job growth potential and learning available.

    Cons

    Politics. run by consultants, don't konw how to run a business for profit, only by the numbers and metrics. Dictate to management how to manage, not major decisions left to the P&L owners. Commission structure in US sucks! It promotes lazy behavior every other year...and when it's GP based, and sales has no control over GP...it's hard to motivate Sales!

    Advice to Management

    Let the P&L owners generate GP however they see fit. As long as they generate enough GP...then who cares how they get there. Get sales on the road. make getting commission as easy as possible and stop letting the customer service people go...they make the company money!!

  8. "Not a great company but could be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in New York, NY
    Former Employee - Business Development in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Global Forwarding full-time (More than 10 years)

    Pros

    Global company with name recognition providing all freight forwarding and 3PL services with plenty of career opportunities to move up and move around if desired.

    Cons

    Behemoth company where most employees are a number working tirelessly to ensure more revenue is being generated than what is being lost to competitors.

    Advice to Management

    Take care of your customers or they will go away.


  9. "Pleasant, but not what I was looking for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Analyst in Jamaica, NY
    Former Contractor - Business Analyst in Jamaica, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Global Forwarding as a contractor (Less than a year)

    Pros

    Nice people, professional, great place to learn, support everywhere.

    Cons

    Unions are a pain to deal with, slow, bureaucratic.

    Advice to Management

    provide better incentive to employees and encouragement.


  10. "A very rewarding time in my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Recruiting in Manalapan, NJ
    Former Employee - Director of Recruiting in Manalapan, NJ
    Recommends
    No opinion of CEO

    Pros

    Great company to work for and very loyal to the employees. Made every effort to meet the employee's needs and open minded to change in the employees interest.

    Cons

    The company is unforgiving when it comes to tardiness and chronic absence that cant be verified be a real doctor.

    Advice to Management

    hard work and a strong desire to advance in the is often rewarded when least expected. Patience is a virtue


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