DHL Global Forwarding Reviews | Glassdoor

DHL Global Forwarding Reviews

Updated January 15, 2019
602 reviews

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3.3
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Recommend to a friend
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DHL Global Forwarding CEO Roger Crook
Roger Crook
217 Ratings

Employee Reviews

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Pros
  • "Vieles war positiv, sehr gutes Klima und Work Life Balance" (in 19 reviews)

  • "Good benefits and working life balance" (in 40 reviews)

Cons
More Pros and Cons

  1. "GPM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time

    Pros

    Atmosphere, people focused company and customer centric

    Cons

    Hours too long and too many

    Advice to Management

    Yes, very involved


  2. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (Less than a year)

    Pros

    Freedom, not micromanaged, pay is acceptable and large organization with world wide resources to help sell over other competitors.

    Cons

    Training needs major improvements. This is a sink or swim organization which, provides you with resources, but you have to find them yourself..very time consuming and frustrating. If you have no industry experience, you will need to have belief and patience in your ability to learn as well as develop on your own.

    Advice to Management

    Push for the overall organization to invest heavily in professional training programs to teach new employees about the industry, make finding necessary information easier to located internally, and bring in younger people to challenge the employees who have forgotten how important a sense of urgency is.

  3. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Manager in Newark, NJ
    Current Employee - Ops Manager in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (More than 10 years)

    Pros

    Good compensation and benefits, ability to learn new skills
    Great coworkers

    Cons

    Nothing I can think of

    Advice to Management

    Keep listening to the front line staff


  4. "Great company to first experience customs brokerage with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customs Entry Specialist in West Columbia, SC
    Current Employee - Customs Entry Specialist in West Columbia, SC
    Recommends
    Positive Outlook

    I have been working at DHL Global Forwarding full-time (Less than a year)

    Pros

    Great starting pay with no previous experience
    Great benefits
    Best training I've ever been through
    No call center environment/computer based work

    Cons

    Micromanaging
    Preferential treatment with requesting time off


  5. Helpful (1)

    "Morally and Ethically Bankrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Storeman
    Former Employee - Storeman
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DHL Global Forwarding full-time (More than 8 years)

    Pros

    I'm struggling here. Nothing positive to say at all.

    Cons

    It goes without saying that if a senior manager tells you something, it is inevitable that the opposite will happen. Senior Management is NOT to be trusted.

    Advice to Management

    Don't tell your employees what you think they want to hear. Tell them the truth.


  6. "Entry Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Processor in Columbia, SC
    Current Employee - Entry Processor in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DHL Global Forwarding full-time (More than 8 years)

    Pros

    Can start at $15/hour with high school diploma and no experience.

    Cons

    Inflexible scheduling, no communication from mgmt., Impossible workloads, mandatory OT, not closed on most holidays, written up for things not your fault, reduced training

    Advice to Management

    Learn some humanity


  7. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DHL Global Forwarding part-time

    Pros

    Nice people at the office and understanding management.

    Cons

    Underpaid and underemployed, often a heavy workload.

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DHL Global Forwarding full-time (More than a year)

    Pros

    Great Organization, excellent team work

    Cons

    None, based on market practices


  9. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in New York, NY
    Current Employee - Accountant in New York, NY
    Recommends
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (Less than a year)

    Pros

    pay and pay is pay

    Cons

    not enough of more things

    Advice to Management

    dance!


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Miami, FL
    Former Employee - Management in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DHL Global Forwarding (More than 10 years)

    Pros

    company offers good benefits and is flexible

    Cons

    Poor Management, Only look out for themselves when it get's tight.

    Advice to Management

    Listen to employees, value what they have done for the company and get rid of useless people that do not care for the people under their management.