DHL Global Forwarding Reviews | Glassdoor

DHL Global Forwarding Reviews

Updated October 11, 2017
477 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
DHL Global Forwarding CEO Roger Crook
Roger Crook
160 Ratings

477 Employee Reviews

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Pros
Cons
  • High turnover in upper management (in 13 reviews)

  • Senior management lack leadership skills (in 9 reviews)

More Pros and Cons

  1. "A great company that provides great career opportunities for all employees across the world! Come join our DHL Family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Newark, NJ
    Current Employee - Director in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (More than 10 years)

    Pros

    Employee focused, great culture, and an engaged leadership team.

    Cons

    Nothing negative to share at this time.

    Advice to Management

    Keep doing what you are doing!


  2. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Global Forwarding full-time (More than 10 years)

    Pros

    Strong domestic and international logistics management. Provides good customer service across multiple modes of transportation. Good opportunity for career development.

    Cons

    Career mobility is limited in local markets but if you are looking for and willing to relocate either domestic or international you have the ability.

  3. "Not a bad stepping stone"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHL Global Forwarding full-time

    Pros

    I liked the schedule (M-F, 7-4; 1 hour lunch). Pay was decent and benefits were good.

    Cons

    Lots of uncertainty with locations future.


  4. "Great Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry Specialist in Columbia, SC
    Current Employee - Data Entry Specialist in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time (More than 3 years)

    Pros

    Teams are broken up into groups, Im with Consumer retail for 4 years. I love coming to work because my manager promotes growth, and teamwork. We're like a family that helps each other till everythings done!! Benegits are great

    Cons

    pay could be better, high ups could be more considerate, of the work we do. A fellow employee asked about raises an higher ups told her that more money wont make her happy she'd just want more money. This woman has twins and works a lot of overtime, and is one of our more dedicated workers for that to be there reply. I have no kids and I can barely make ends meet

    Advice to Management

    Value your team, they keep the machine running.


  5. "Finance scanning associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Scanning Associate in West Columbia, SC
    Former Employee - Finance Scanning Associate in West Columbia, SC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at DHL Global Forwarding full-time (More than 5 years)

    Pros

    Great hours, flexible schedule, good benefits

    Cons

    Management is not all that great depending on department you are in

    Advice to Management

    Promote those worthy and not your friends.


  6. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at DHL Global Forwarding full-time (Less than a year)

    Pros

    Casual Dress Code, Friendly co-workers, managers try their best with the resources they have, monthly lunch together with the department.

    Cons

    Pay is way lower than other places doing the same work, no effort to keep talent on board, HR takes forever to hire people when we have been understaffed for two months.

    Advice to Management

    Get people onboard, pay them competitively to keep talent on, and upgrade the 1992 systems to something modern.


  7. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DHL Global Forwarding full-time

    Pros

    Constantly learning new things, high-paced work environment, OT available fairly regularly

    Cons

    Pay could be more competetive

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Global Forwarding full-time

    Pros

    DHL has had some challenges in the past. They are working hard to regain customer loyalty and increase overall satisfaction.

    Cons

    Some communication issues remain to be worked out

    Advice to Management

    Accountability is critical to our continued success


  9. "Don't fool with the company size, pathetic managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at DHL Global Forwarding full-time (Less than a year)

    Pros

    You get to tell that you work in DHL, that's it.

    Cons

    Pathetic management, no growth and no hope.

    Advice to Management

    Change and be systematic with processes


  10. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHL Global Forwarding full-time

    Pros

    Flexible Schedule, people, location, free parking

    Cons

    The work life balance is awful. There is so much pressure, for not very much pay.


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