DHL Information Services Europe Reviews | Glassdoor

DHL Information Services Europe Reviews

Updated November 15, 2018
78 reviews

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3.9
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Pros
Cons
  • "Lot of paperwork, not good ergonomics - chairs, desks, e" (in 2 reviews)

  • "Lots of people who obviously have no idea what they are doing, esp on management positions" (in 2 reviews)

More Pros and Cons

  1. "Good Platform"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at DHL Information Services Europe full-time

    Pros

    Good environment to work in.

    Cons

    Admin and HR. Nothing much besides that.


  2. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at DHL Information Services Europe full-time

    Pros

    great company lots of opportunity

    Cons

    low pay, lots of hours. business is dictated by customer

    Advice to Management

    more work life balance

  3. "ITS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Prague (Czech Republic)
    Current Employee - Anonymous Employee in Prague (Czech Republic)
    Doesn't Recommend
    Positive Outlook

    I have been working at DHL Information Services Europe full-time (More than 5 years)

    Pros

    *you can learn a lot and have time for yourself and personal development

    *company adopting lot of latest technologies (even it is quite complicated, due to lack of top talented people to implement them)

    *the latest OS and HW on servers

    *data-center is directly in Chodov office, so you can get hands-on experience

    *lot of skilled and smart colleagues

    *impossible to get fired (well, this may be in cons section for somebody)

    Cons

    * due to grade system doesn't matter so much, on which technical level you are (in fact 1st level team members may earn more due to overnight work/public holiday) than last level technical team members

    *very unclear career path (due to limited amount of high level grades per team) - you can't stay in current team in order to be promoted (get grade raise)

    *median strategy for salaries (therefore is super hard to attract top talent from various fields, lot of skilled/suitable candidates are refused due to high salary expectations)

    *rigid management (majority of senior management is in company for 12-15 years at least)

    *rigid hardware / software for employees (hp budget laptops with screen resolution 1366x768 running windows with GPO, where you can't even change background or run youtube video - in 2018)

    *lot of non-technical people (various wannabe management positions still growing) compare to amount of hard-core engineering IT staff (which remains +- same and suffer to hire anybody new)

    *few departments somehow disconnected from reality (especially HR living in their own small bubble)


  4. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Prague (Czech Republic)
    Current Employee - Consultant in Prague (Czech Republic)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DHL Information Services Europe full-time (More than 3 years)

    Pros

    The company gives you flexibility to work

    Cons

    The company has some Inefficient processes

    Advice to Management

    -


  5. "Generally great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Team Lead in Prague (Czech Republic)
    Former Employee - Service Desk Team Lead in Prague (Czech Republic)
    Recommends
    Positive Outlook

    I worked at DHL Information Services Europe (More than 5 years)

    Pros

    Large multicultural workplace, good benefits, opportunities for career development.

    Cons

    Older style traditional office space, not always opportunities for certified training - in-house preferred


  6. "DHL IS Prague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Prague (Czech Republic)
    Current Employee - Anonymous Employee in Prague (Czech Republic)
    Recommends
    Positive Outlook

    I have been working at DHL Information Services Europe full-time

    Pros

    - stable company
    - management listens to employees
    - nice environment
    - state of the art technologies used
    - sport clubs (activities sponsored by company)
    - great location

    Cons

    - big company where standards need to be respected and followed


  7. "Senior service desk analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Service Desk Analyst in Prague (Czech Republic)
    Former Employee - Senior Service Desk Analyst in Prague (Czech Republic)
    Recommends
    Neutral Outlook

    I worked at DHL Information Services Europe full-time (More than a year)

    Pros

    Very good atmosphere, international surroundings with open-minded culture.
    A very good learning experience.

    Cons

    Slow administration in general. Even if managers do listen to their employees changes take forever to be implemented.

  8. "Many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program & Portfolio Manager in Prague (Czech Republic)
    Current Employee - Program & Portfolio Manager in Prague (Czech Republic)
    Recommends
    Positive Outlook

    I have been working at DHL Information Services Europe full-time (More than 5 years)

    Pros

    I have been able to grow my career in DHL and am happy with the opportunities the company has offered and the colleagues I work with.

    Cons

    Corporate life can be a menace when it comes to bureaucracy.

    Advice to Management

    When digitalizing is the new norm, the processes need to follow suit.


  9. "Slow personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at DHL Information Services Europe full-time

    Pros

    Fantastic working hours with great possibility to have a home office

    Cons

    Rigid and strict culture. Someone would say that it is well organized, but in my opinion it is just not open too much for new ideas (not in every department! This is huge company, and there is a place for growth, just not everywhere).

    Advice to Management

    Pay more attention to career aspirations of individuals and try to really work on them.


  10. "Good job for few years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Analyst in Prague (Czech Republic)
    Current Employee - Applications Support Analyst in Prague (Czech Republic)

    I have been working at DHL Information Services Europe full-time (More than a year)

    Pros

    Friendly environment, fully paid vouchers, location, trainings

    Cons

    Weekend on-calls (paid very little), work not divided good, friendship more appreciated than work, not much free time, useless conference calls and meetings