DICK'S Sporting Goods Reviews in Minneapolis, MN | Glassdoor

DICK'S Sporting Goods Minneapolis Reviews

6 reviews

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Minneapolis, MN

3.0
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DICK'S Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
2 Ratings

6 Employee Reviews

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Pros
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  1. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Minneapolis, MN
    Former Employee - Student in Minneapolis, MN

    I worked at DICK'S Sporting Goods full-time

    Pros

    Work in a fun and upbeat environment while helping customers is an enjoyable way to spend your days.

    Cons

    There were no cons that I can share about this company. My personal experience was very positive.

    Advice to Management

    Management did a wonderful job with on the job training and coaching. You know exactly what is expected of you.


  2. "Hardline Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSM in Minneapolis, MN
    Former Employee - GSM in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DICK'S Sporting Goods full-time

    Pros

    Good products, good traffic patterns, nice work environment

    Cons

    Too much focus on pushing add-ons, credit and quota attainment in lieu of a better customer experience.
    Hours are not conducive to maintaining healthy lifestyle.

    Advice to Management

    Provide your employees with an incentive based on positive reinforcement and excellence in customer service.

  3. "Retail is all the same no matter the store front."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Minneapolis, MN
    Current Employee - Team Lead in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DICK'S Sporting Goods full-time (More than 5 years)

    Pros

    One of the few pros was the ability to connect with customers, and fellow employees. I was luck to have pretty understanding managers in regards to scheduling.

    Cons

    Quality of management, lack of respect for associates. Inadequate staffing at most times made accomplishing job duties including tasks and servicing the customer appropriately difficult. Schedules would often times be posted only 2 or 3 days before the next week began, making it very difficult to plan your life. Often times not knowing if you even received a day off as requested.

    Advice to Management

    Really have an open door policy. Be open to employees thoughts and concerns, be more available on the sales floor to better understand the culture and work environment. Hold all employees to the same standards and expectations. limit the 1% doing 99% of the work.


  4. Helpful (1)

    "Average retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Minneapolis, MN
    Current Employee - Customer Service Specialist in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DICK'S Sporting Goods full-time (More than 3 years)

    Pros

    There are many programs for positive reinforcement of good work, managers are fairly flexible with scheduling.

    Cons

    Management seems to prefer outside hiring that promoting from within. Old and slow technology makes working with customers difficult.

    "Focus on the customer, not on cleaning." is followed by "Why is it such a mess?"

    Advice to Management

    The company is expanding, so their doing something right.


  5. "Looks fun from the outside, but inside its is a whole different story."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DICK'S Sporting Goods part-time (More than a year)

    Pros

    I was lucky enough to have great managers when I first started. When I first started it was fun. Great coworkers and managers. First managers I had were flexible.

    Cons

    The pay is a joke. You're background doesn't matter they will try to offer you the lowest amount possible.
    There is no room for growth. Kept telling people they would become leads when there was opening but never promoted them or skipped over people who deserved the promotion. Instead they will take advantage of you if you are willing to help out. They will keep you at part time so they don't have to give you full time benefits and then give you full time hours. Not only that they would expect to take the role of the lead if there was none while they take six months to hire someone else, who then you get to train how to do the job they refuse to give you. We had 3 full timers leave out of 6 and the managers would claim we don't have any full time positions for anyone.
    We had low turnover originally, but a few people left and it was a domino effect. After that turnover was crazy high. The new managers came in with a whole different mentality, which is understandable by they tried changing a lot. The problem is our store was good before them and worse after they arrived.

    Advice to Management

    If ain't broke, don't fix it. The store I was at was great, then managers changed and it went downhill quickly. Employee moral quickly sank as well. Quit taking advantage of the employees who are willing to help out. Give them what they deserve. Try rewarding those who show they deserve it.


  6. Helpful (2)

    "Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader - Hourly in Minneapolis, MN
    Current Employee - Sales Leader - Hourly in Minneapolis, MN
    No opinion of CEO

    Pros

    Flexible hours and good compensation. This is a company that looks to hire from within when good candidates present themselves.

    Cons

    Over the past few years, Dick's has lost perspective on the importance of staffing their stores. Lowering the bottom line is also important in any organization, but for a double-decker location, it is impossible to expect for a single employee to provide the level of service they are required to provide.

    Advice to Management

    Don't compromise your integrity for this job. For instance, the FACE surveys that are very important in judging how we are doing as a company should not be allowed to be taken by their employees. I don't think that Ed Stack is necessarily aware of this act, but I can guarentee those around him are and they are allowing this to happen. You should be taking more from the companies you ahve taken over such as Gaylans and Golf Galaxy. Rather than having them conform to your way of business, PLEASE learn from what made them one of the best companies to work for. Re-introduce the FISH philosophy! What a wonderful way to empower your employees. Having happy employees shows in the service they provide to their customers. I am aware that there is a limit to what you can do, but little things go a LONG way with employees. Gaylans and Golf Galaxy understood that. It is a shame that people dont have an option to work at a job they truly LOVE!


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