DIRECTV Reviews | Glassdoor

DIRECTV Reviews

Updated January 17, 2017
1,208 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
611 Ratings

1,208 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Quality of life - no work/life balance, management believes they own you (in 32 reviews)

  • Long hours investment that pays off but challenges the life work balance (in 38 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to get lots of overtime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Technician in Amarillo, TX
    Current Employee - Installation Technician in Amarillo, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at DIRECTV full-time (More than a year)

    Pros

    Uncapped OT, cheap benefits, minimal supervisor interaction, Company vehicle. Safety is practiced.

    Cons

    Weather. Hot attics. Work holidays
    6 day weeks can be mandatory.

    Advice to Management

    A happy Tech is a hard working tech.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Process Improvement Analyst in Denver, CO
    Former Employee - Lead Process Improvement Analyst in Denver, CO

    I worked at DIRECTV (More than 3 years)

    Pros

    Great management and professional development opportunities

    Cons

    None, I enjoyed working for this company


  3. "Great Company, work can be tedious"

    Star Star Star Star Star
    Former Employee - Sports Broadcast Operator
    Former Employee - Sports Broadcast Operator

    I worked at DIRECTV (More than 10 years)

    Pros

    4x10, awesome crew, work perks, sports all day

    Cons

    Rotating schedules and work can be tedious


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "QA Engineer"

    Star Star Star Star Star
    Former Employee - Quality Assurance Analyst in El Segundo, CA
    Former Employee - Quality Assurance Analyst in El Segundo, CA

    I worked at DIRECTV (More than a year)

    Pros

    good environment, very organized

    Cons

    I hope has opportunities to apply for full time in a future


  6. "Quality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer in Huntsville, AL
    Former Employee - Quality Assurance Engineer in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay, benefits, inside job (no heavy lifting)

    Cons

    The call center is like a call center. Management and supervisors want to be too involved with agent's personal drama.


  7. "Good job good pay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours good pay, lots of perks

    Cons

    Never know what you're walking into


  8. "Company was awesome until bought out by AT&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Missoula, MT
    Former Employee - Customer Service Representative in Missoula, MT
    Recommends
    Approves of CEO

    I worked at DIRECTV (Less than a year)

    Pros

    All the staff at the company got along very well, we all enjoyed our work, some more than others.

    Cons

    The grind of listening to customer after customer call in with the most basic issue got a bit tiring and cumbursome


  9. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in El Segundo, CA
    Former Employee - Marketing Manager in El Segundo, CA
    Recommends
    Positive Outlook

    Pros

    Great Perks and you make great contacts. Salary is competitive. Great launch pad for your next position.

    Cons

    It's amazing to see who gets where on the org chart. One can easily stagnate and one never knows when the next reorg is coming.

    Advice to Management

    Think about the long term impact of new media and devote more resources to non-DBS delivery of content


  10. Helpful (1)

    "Installer"

    Star Star Star Star Star
    Former Employee - Installer in Saint Louis, MO
    Former Employee - Installer in Saint Louis, MO
    Doesn't Recommend

    I worked at DIRECTV full-time (More than 8 years)

    Pros

    like the freedom and change of scenery every 2 hours

    Cons

    poor management...up and down...poor installers are promoted to get the out of the field

    Advice to Management

    your numbers lie...you have no idea what happens out in the field....no idea at all


  11. Helpful (2)

    "Lack of leadership - afraid of change - no accountibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Castle Rock, CO
    Former Employee - Anonymous Employee in Castle Rock, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DIRECTV (More than 8 years)

    Pros

    Decent pay and benefits but not much else...

    Cons

    Since AT&T took over -> Quality of life - no work/life balance, management believes they own you. Time off discouraged, working late considered expected and normal. Management doesn't care about employees.



Showing 1,208 of 1,338 reviews
Reset Filters