DIRECTV Reviews | Glassdoor

DIRECTV Reviews

Updated June 22, 2018
1,269 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
638 Ratings

1,269 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Quality of life - no work/life balance, management believes they own you" (in 32 reviews)

  • "Long hours investment that pays off but challenges the life work balance" (in 40 reviews)

More Pros and Cons

  1. "Directv has the best customer service around."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cedarbluff, MS
    Former Employee - Customer Service Representative in Cedarbluff, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than 10 years)

    Pros

    The customers, healthcare, flexible hours

    Cons

    No cons I can think of


  2. "Meh...they’re ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time

    Pros

    Very supportive in quality of training

    Cons

    Pay not high enough for work

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Seattle, WA
    Former Employee - Director in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at DIRECTV full-time (More than 5 years)

    Pros

    Good salaries and descent benefits.

    Cons

    Misplaced executives with huge egos

    Advice to Management

    Not every senior executive needs to act like they are the smartest person in the room.


  4. "Solid Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boise, ID
    Former Employee - Customer Service Representative in Boise, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DIRECTV full-time (More than 5 years)

    Pros

    I worked in the call center in Boise. I'm not overly fond of call centers in general, but I would work there again in the future (if needed). Opportunity for advancement has shrank over the years, but it's still possible with patience.

    Cons

    Working in a call center and being on the phone can get really "blah".


  5. "Great place"

    StarStarStarStarStar
    Former Employee - Installer in Sacramento, CA
    Former Employee - Installer in Sacramento, CA

    I worked at DIRECTV full-time (More than a year)

    Pros

    I thought that they were really good to work for. You will like it here.

    Cons

    sometimes you have very long routes in one day.

    Advice to Management

    Take care of your employees.


  6. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV part-time

    Pros

    Good money if you have sales

    Cons

    On your feet all day


  7. "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at DIRECTV full-time

    Pros

    Good Pay. Great benefits and 401K / Pension Plan.

    Cons

    The folks who "move up" are brown-hosers and the most incompetent workers I have ever been around. It was scary.

    Advice to Management

    Hire competent supervisors.

  8. "Installation technition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Pittsburgh, PA
    Former Employee - Technician in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DIRECTV full-time (More than 8 years)

    Pros

    Work by yourself. You only have to go to the office once a week to get equipment and for meeting

    Cons

    In the last 2 years everyone in the company took huge paycuts

    Advice to Management

    Quit micro managing the technitions that is really annoying 90% of your employees


  9. "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative - Tech Support in Tulsa, OK
    Former Employee - Customer Service Representative - Tech Support in Tulsa, OK

    I worked at DIRECTV full-time (More than a year)

    Pros

    Pay was decent ($16/hr). Benefits were pretty good. Free DirecTV and discount on AT&T phone plan. I had two different team leaders while I was there and both of them were great.

    Cons

    When I first started, almost everyone had a set schedule which was great. Then slowly that changed to where your start and end times were different each day. That eventually led to everybody having pretty much a variable schedule.


  10. "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Juan, PR
    Former Employee - Anonymous Employee in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than 10 years)

    Pros

    Excellent management
    Great culture of balance work and life
    Provide opportunity to develop and progress

    Cons

    Like all big companies when are consolidated, affects the individual opportunities of growth.Althoufh for the business is an excellent opportunity to be more profitable and efficient.


Showing 1,269 of 1,409 reviews
Reset Filters