DIRECTV Reviews | Glassdoor

DIRECTV Reviews

Updated January 4, 2017
379 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
193 Ratings

379 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Quality of life - no work/life balance, management believes they own you (in 32 reviews)

  • Long hours investment that pays off but challenges the life work balance (in 38 reviews)

More Pros and Cons

  1. "QA Engineer"

    Star Star Star Star Star
    Former Employee - Quality Assurance Analyst in El Segundo, CA
    Former Employee - Quality Assurance Analyst in El Segundo, CA

    I worked at DIRECTV (More than a year)

    Pros

    good environment, very organized

    Cons

    I hope has opportunities to apply for full time in a future


  2. "Good job good pay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours good pay, lots of perks

    Cons

    Never know what you're walking into


  3. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in El Segundo, CA
    Former Employee - Marketing Manager in El Segundo, CA
    Recommends
    Positive Outlook

    Pros

    Great Perks and you make great contacts. Salary is competitive. Great launch pad for your next position.

    Cons

    It's amazing to see who gets where on the org chart. One can easily stagnate and one never knows when the next reorg is coming.

    Advice to Management

    Think about the long term impact of new media and devote more resources to non-DBS delivery of content


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Communications Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Communications Specialist in El Segundo, CA
    Former Contractor - Communications Specialist in El Segundo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DIRECTV as a contractor (More than a year)

    Pros

    Excellent culture and entrepreneurial spirit. Flexible work environment. Highly intelligent and creative team who readily collaborate.

    Great corporate events and services available for employees (e.g., special events, holiday shopping on campus).

    Strong directive to ensure all employees throughout various locations within the country felt a part of the team.

    Cons

    Constant organizational changes, with promotions to management occasionally misaligned with skills of individual.

    Advice to Management

    Rotate leadership and create standards for recurring meetings that were both informative and fun. Leverage assets of the entertainment industry.


  6. Helpful (2)

    "Call Cener Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DIRECTV full-time

    Pros

    Great pay and monthly bonuses
    Great benefits
    Flexible schedules
    Room for advancement

    Cons

    Stressful back to back calls at times
    The entire company went down after merging with AT&T including changes to pay, schedules and mass layoffs


  7. "Was great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DIRECTV full-time (More than 8 years)

    Pros

    Strong culture around employees. People matter.

    Cons

    Not a long-term business model. Being with AT&T makes sense but changes the culture.

    Advice to Management

    Keep the spirit that got you here so you can make a positive impact on the industry.


  8. Helpful (3)

    "Inbound agents."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Huntsville, AL
    Former Employee - Customer Service Representative in Huntsville, AL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than 3 years)

    Pros

    BEFORE AT&T merger this was the best job I ever had with incentives base and overtime, I made $66,000 in my second year. Amazing benefits. Support and management were top notch.

    Cons

    Att came in and changed everything incentives dropped managers and team leaders were let go, and the fun sales atmosphere turned into a fear factor of job security

    Advice to Management

    Good Luck


  9. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Missoula, MT
    Former Employee - Customer Service Representative in Missoula, MT

    I worked at DIRECTV full-time

    Pros

    I liked the people I worked with. it was a good environment and culture. lots of incentives to do better.

    Cons

    not very much upward mobility. you have to be strong to deal with the people who call in


  10. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Good Company and has Long future.

    Cons

    1.Lot of Old technologies are using. need Upgrade.
    2. Unnecessary layers of Teams.


  11. "Nee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DIRECTV full-time (Less than a year)

    Pros

    Good benefits, friendly, good pay.

    Cons

    Far, is open 365 days a year



Showing 379 of 1,338 reviews
Reset Filters