DIRECTV Reviews | Glassdoor

DIRECTV Reviews

Updated November 29, 2017
1,252 reviews

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1,252 Employee Reviews

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Pros
Cons
  • Quality of life - no work/life balance, management believes they own you (in 32 reviews)

  • Long hours investment that pays off but challenges the life work balance (in 39 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time

    Pros

    Great place to work ,good benefits, awesome people

    Cons

    At&t took over and change everything ,lost a good work environment.

    Advice to Management

    Keep it fun for your employees and be honest .


  2. Helpful (2)

    "Lost their ways and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at DIRECTV full-time (More than 5 years)

    Pros

    - decent pay and benefits

    Cons

    - after AT&T merger everything went to crap

    Advice to Management

    they don't listen or care, so just don't bother with them

  3. Helpful (1)

    "Working for Directv is"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The only thing I liked is that you practically get tv service for free!

    Cons

    Management was the worst I have ever encountered. They only like to pick their favorites and expect only everyone else to follow the rules.

    Advice to Management

    Be fair with everyone


  4. "The life at an amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time

    Pros

    Benefits and the fact they're understating about life events that May take place

    Cons

    They aren't the same as they were before they now are a UNION


  5. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than 8 years)

    Pros

    It was an amazing place to work...like the worlds largest start up.

    Cons

    One department ran the company and set its direction.


  6. "Great benefits and training"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time

    Pros

    Really great benefits and amazing salary

    Cons

    Can be a very stressful job


  7. "Wild West"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DIRECTV full-time (More than a year)

    Pros

    Run your own ship, if it sinks, as the captain take fault.

    Cons

    No where to get a decent lunch out there.

    Advice to Management

    Try implementing team building activities rather than showcases and free ice cream.

  8. "Principle UX Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal User Experience Designer in New York, NY
    Former Employee - Principal User Experience Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DIRECTV full-time (Less than a year)

    Pros

    Technology was somewhat cutting edge at the time, cannot speak to how things are now that AT&T owns them.

    Cons

    The Latin America group was completely dysfunctional. The company promoted a technical person to manage a design team - so that came with the usual nightmare scenarios. Never could get permission or access to do real research with users/customers (which is the basis of a user-centered design process)
    Also, total boys club.

    Advice to Management

    If people are working for the Latin American group they should have some familiarity with Spanish, this seems basic


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Representative
    Former Employee - Customer Retention Representative
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DIRECTV full-time (More than 3 years)

    Pros

    Good pay, Great benefits, Company discounts

    Cons

    extreme micromanagement, no advancement opportunity


  10. "Sales Representative"

    StarStarStarStarStar
    Former Employee - Manager in Columbus, GA
    Former Employee - Manager in Columbus, GA

    I worked at DIRECTV part-time (More than 3 years)

    Pros

    The additional bonus that came when you signed a customer.

    Cons

    Long hours, hand in the face, many rude people that just want to enjoy their shopping

    Advice to Management

    Train your new employees to treat everyone with respect


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