DISH Reviews | Glassdoor

DISH Reviews

Updated December 11, 2017
730 reviews

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2.0
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Charlie Ergen
155 Ratings

730 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 163 reviews)

  • Great organization, excellent work-life balance (in 58 reviews)

Cons
  • work life balance can be a challenge (in 123 reviews)

  • No incentives from upper management (in 195 reviews)

More Pros and Cons

  1. "Not terrible but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach in Thornton, CO
    Former Employee - Coach in Thornton, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    Easy advancement if you show up, decent pay

    Cons

    Poor decisions at the top that negatively effect employees, not very flexible with scheduling


  2. "Take Better Care of your Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Analyst in Denver, CO
    Current Employee - Business Operations Analyst in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Gain experience, Easy to make horizontal moves

    Cons

    Benefits, Lack of flexibility, Poor pay

    Advice to Management

    Spend more time taking care of your employees--the most valuable asset you have

  3. "Sounds great but don't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent
    Former Employee - Sales Agent
    Doesn't Recommend
    Negative Outlook

    I worked at DISH full-time

    Pros

    There are some pretty great people there including coworkers and some managers. The pay is amazing, that's what initially intrigued me. Nicely decorated place- very modern.

    Cons

    The site doesn't believe in work-life balance at all. They are very, very strict with how you do your job. Always being monitored. Good luck in trying to get a 5 minute break in or just a breather from all the stressful calls. Pay is great, but it's only worth it if you don't have a family or a life.

    Advice to Management

    Please consider your employees and how they are doing the best they can.


  4. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Littleton, CO
    Former Employee - Technical Support Representative in Littleton, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    Consistent pay. You know what your schedule will be. There was not much else that was positive about this experience.

    Cons

    You are just a number, easily replaceable. Witnessed long term employees getting fired for unjust reasons. Hard to get any time off and the job made me dread getting up every morning. Everyone I knew hated actually being on the phones. They were just trying to work their way up, but with how the company is set up that is very difficult. High turnover rate.

    Advice to Management

    Care more about employees.


  5. "Bad company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Englewood, CO
    Former Employee - Anonymous Employee in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    Compensated well and great coworkers. Good opportunity for career changes and advancement.

    Cons

    Culture, upper management, and a complete refusal to do anything meaningful to make the employee's experience better.

    Advice to Management

    Stop worrying about how to make yourself look better and start listening to the employees.


  6. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time

    Pros

    Interesting job got to meet plenty of new people and cities

    Cons

    Long hours and company does not care when you get off. Unrealistic expectations

    Advice to Management

    Care for your employees


  7. "Only if you have to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Englewood, CO
    Current Employee - Senior Software Engineer in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    Few layoffs over the years

    Cons

    Majority of managers have no coaching skills and use fear as well as unrealistic deadlines to put pressure on employees. Number of skilled and motivated employees is low.

  8. "Company doesn't care about its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    - free TV
    - tons of responsibility and executive visibility
    - stock plan

    Cons

    - it values tenure and sees that as loyalty; this is how you get ahead in the company rather than being the expert in something; the longer you are there the more you'll move up even if you aren't good at something
    - health benefits aren't good
    - no executive alignment which causes unnecessary fire drills
    - no autonomy; must be in building 8 hours a day 5 days a week. Can't work from home.
    - badge report - you must be IN the building by 9am everyday with no exceptions or cause for termination

    Advice to Management

    develop and actual program where managers are held accountable about if they are good or not. Currently they just have to go through classes and arent really measured outside of that.


  9. Helpful (1)

    "Not a fan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    A steady amount of hours

    Cons

    Bad scheduling and being screamed at by angry customers all day.

    Advice to Management

    Just please for the love of god stop giving people credits. They get used to them and then throw a fit and we reps are the ones who deal with the brunt of that frustrated anger.


  10. "Dish Technician Level 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    Good pay, lots of hours available to work.

    Cons

    Too many hours available, lots of mandatory overtime. Hard to know when you'll be home some nights.

    Advice to Management

    Going in the wrong direction with the heavy focus on SHS. Techs should be worried about doing a good job and maintaining good customer relations, not pressuring sales.


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