DISH Reviews | Glassdoor

DISH Reviews

Updated August 19, 2017
3,486 reviews

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3,486 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 150 reviews)

  • Great organization, excellent work-life balance (in 55 reviews)

Cons
  • Work/Life balance can be a struggle especially if you care (in 113 reviews)

  • Poor communication/lack of transparency from upper management (in 192 reviews)

More Pros and Cons

  1. Helpful (1)

    "I am a outside contractor not a direct employee of dish network"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installer in Wilkes Barre, PA
    Current Employee - Installer in Wilkes Barre, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You make your own hours and pick the days you want to work. When there is work you can make some money. I do like the work.

    Cons

    They don't have work all the time. They expect everything to last forever and never have to pay for things to updated. Everything that goes wrong is blamed on the installer and you get back charged for it. You don't get paid for half the work that is expected of you so alot of other guys don't do the job right they leave it for the next person which is you.

    Advice to Management

    Find a better way of paying subcontractor. Pay for what needs to be done. Never had a job that pays goes down as costs go up. I do like the work but can't make a living doing satellite work.


  2. Helpful (1)

    "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Englewood, CO
    Current Employee - Business Analyst in Englewood, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    DISH is a great place to gain the golden ticket of initial work experience. Complex projects and a solid work load await those who prove willing and able. Co-workers are friendly, knowledgeable, and openly share information.

    Cons

    DISH employees are not treated to respect, appreciation, or adequate compensation. This lacking creates the turn over that allows newer/ lower level employees to gain tremendous experience leading projects they’d have no rhyme or reason to be assisting on at other companies.

    Advice to Management

    Listen to you people and stop making emotion based decisions.

  3. Helpful (2)

    "DISH - Not Employee Friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    No layoffs in call centers and bosses really like to be kissed up to, especially in the corporate office location.

    Cons

    No leadership even from the lower GM levels, supervisors and directors take your good ideas and claim as their own, no flexibility to come in late or leave early, can go on and on

    Advice to Management

    Show that you actually care for employees and their familys, stop taking benefits away, give all programming for free to employees, give a reason to stay beyond 5 years witht the company.


  4. Helpful (2)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tester I in Spartanburg, SC
    Current Employee - Tester I in Spartanburg, SC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Four day work weeks are nice

    Cons

    Terrible pay
    Fire employees for lame reasons instead of just doing layoffs
    Left hand doesnt know what the right hand is doing
    Terrible supervisors, it's obvious they have a hard time getting quality people to work there because of the low pay.

    Advice to Management

    This place is terrible. I have never worked for a place that over-worked and under-paid their employees like this. It wouldn't be so bad if the managers would all follow one set of guidelines, but each supervisor goes by their own rules and so it makes it very difficult to know what they expect of you. Just stay away from this place at all costs.


  5. Helpful (2)

    "No Lunch, no insurance, but your pay checks can cover your rent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Burlingame, CA
    Former Employee - Field Technician in Burlingame, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    4 days weeks, alot of over time. It would be a good job for short term, not for long term for sure!

    Cons

    No insurance for highly dangerous outside work, have to work in the rain and windy days no matter what! And almost no luch every day, due to busy route.

    Advice to Management

    Answer your radio all the time, when your co-worker needs help, always try to go help them if the manager prder you to do go. Because you might need their help soon


  6. Helpful (1)

    "In it for the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Littleton, CO
    Current Employee - Sales Representative in Littleton, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay for successful sales reps, especially as a younger employee, lot's of overtime available, they are pretty flexible with your schedule but that is really determined by who your boss is, definitely an equal opportunity employer, I made between 45-55 thousand last year and am under 26

    Cons

    98% turnover rate-(a true statistic), no benefits for long term employees (I still only get 15 days off ayear after 5 years), horrible health care plans, it seems like there's always a conspiracy in the works and they do frequent "clean ups" or firing sweeps of upper management and staff. Every few months a major figure in upper management is Fired. No respect for employees outside lives, required to work mandatory overtime at very short notice.

    Advice to Management

    Stop changing comission plan and structure, increase benefits for long term employees


  7. "Office Space?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst II in Englewood, CO
    Former Employee - Operations Analyst II in Englewood, CO
    Doesn't Recommend
    Approves of CEO

    Pros

    The benefits package was standard for a corporation of this size. Company provided basic product/service which helped with product/service knowledge.

    Cons

    Terrible downward communication. Culture involved excessive vulgarity and intimidation in front of employees and their subordinates. There was a deficit training employees on software new to them. I had the workload of 5 people until the project was shifted to a team of 5. In a different project, assignment instruction was none existent though I was held accountable.

    Advice to Management

    You are the culture you help to create. Provide necessary training to do task. Discourage gossip on Director level. Please and thank you!

  8. Helpful (2)

    "Complete Overhaul Needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Englewood, CO
    Former Employee - Operations Manager in Englewood, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice corporate headquarters. The cafeteria was tasty.

    Cons

    Prior to working at Dish I spent 10 years at Uswest/Qwest. The environment was worse than the Joe Nacchio regime. Charlie Ergen is a megalomaniac. Middle management is neurotic from all of the arse whoopings by upper management, so they basically eat their own.

    Advice to Management

    Get Charlie Ergen to retire.

    Seriously, stop penny pinching. It costs more money in the long run. You are losing valuable employees. A complete culture change is in order. You could be such a dynamic company. Fear does not motivate even in this economy.


  9. Helpful (2)

    "Dead End Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Littleton, CO
    Former Employee - Sales Associate in Littleton, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The lower level managers are mostly energetic encouraging people. If you work late nights, there is plenty of time to chat with friends and hang out between calls.

    Cons

    No permanent work space, terrible middle and senior management, QA is like Big Brother at that company and people really do just disappear sometimes. Pay scale when I worked there changed almost weekly. No room for advancement. The workforce is largely uneducated so there is no motivation by competition.

    Advice to Management

    There is no need to instill fear to lead effectively in a telesales environment. People are motivated by their paychecks but will not perform as well if they are terrified of being fired for one missed step.


  10. Helpful (5)

    "I served my time (and survived)!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst/Developer in Englewood, CO
    Former Employee - Senior Analyst/Developer in Englewood, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Working here gives you the ability to easily withstand any poor management that you might witness at other companies. Working at dish is similar to serving military time; if you survive, you should be proud of that, and will always remember the techniques that you learned in order to stay sane.

    Cons

    Ridiculous management; unlike any other place I have worked.
    Charlie Ergen is an excellent entrepreneur; but a shockingly bad corporation owner.
    I witnessed large (and very expensive) meetings where we were told how important it was to keep our shirts tucked in at work.
    If you don't arrive by 8:30 am every day, you will be reported to your manager. Bizarre. Strangely though, they seem to have no problem in you working way past your 8 hour day, for no extra compensation.
    Finger prints are needed to enter the building...
    You work in 'warehouse' like conditions - there are no cubicle walls, and so there is no privacy. (Try concentrating in that type of environment.)
    Health insurance is almost non existant - they have it, but it covers so little; prescription costs remain very high even when you've finally paid off the very large deductible.

    Advice to Management

    Leave! If you can't stand up to Charlie Ergen (and noone dares to there) then leave. Until Dish is bought out by DirecTV this place will always be a mess, since Charlie's rules are so 'unusual' and yet remain so prevalent.


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