DISH Reviews | Glassdoor

DISH Reviews

Updated April 28, 2017
3,334 reviews

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Full-time Part-time

3,334 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 144 reviews)

  • Work life balance, Flexibility, Job responsibilities, Co-workers (in 50 reviews)

Cons
  • Work/Life balance can be a struggle especially if you care (in 109 reviews)

  • Poor communication/lack of transparency from upper management (in 180 reviews)

More Pros and Cons

  1. "Decent place to work if you like change and opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Englewood, CO
    Current Employee - Analyst in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Promoted quickly if skilled
    New tasks to work on everyday

    Cons

    Core hours are fine however, need some flexibility for doctors appointments

    Advice to Management

    Want to see what is coming next


  2. Helpful (4)

    "Need to unionize and STRIKE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSM in Tulsa, OK
    Current Employee - FSM in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Pay is OK. Not the greatest. Training is OK. Get to work outside and Interact with customers.

    Cons

    Management is the worst by far. This company is heading toward Sears demise. They force you to sell junk to people who can't even pay their cable bill. LOL.

    Advice to Management

    Get out that resume.


  3. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Great tools and paid training 120 days

    Cons

    Fixed salary and low salary after tax


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  5. "Was a fun time and learned alot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, benefits and advancement

    Cons

    rough having days not sure if you will be working or not, until they call @ 6am

    Advice to Management

    listen to the techs


  6. Helpful (8)

    "Constant fear of losing ones job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor (Coach) in Phoenix, AZ
    Former Employee - Call Center Supervisor (Coach) in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    Opportunity to advance rather quickly, pay is average and overtime is generally available. Some of the coaches are dedicated and make the work day fun! Teamwork is important to overall success so jump in and be a person your coach can count on.

    Cons

    Stress, stress and more stress. Most stress is artificial and needless. This is a male dominated culture in which men outnumber women 4 to 1 in leadership positions of substance. Men are paid more then women in leadership roles and receive higher scores and compensation during the PA period regardless of actual performance. Age discrimination is practiced in the hiring process. Supervisors are encouraged not to hire older applicants as younger managers believe that older employees struggle with technology and adhering to talk time. This also happens to older employees that have applied for promotions. I personally was involved in a conversation in which an older employee was up for promotion, I ended up defending the employee against unfair and potentially illegal practices. The employee was described as not having the energy or stamina required for the job. Additionally, the manager stated that the employee might not be able to relate to younger employees and revealed prior health issues and FMLA from two years prior. I felt this information was irrelevant to the current situation. In my opinion, this definitely had an impact and the decision was made not to promote.

    Advice to Management

    Dish could be a great place to work if you actually practice the principals of LEAD. Unfortunately, in my experience, DISH seems to gravitate towards an aggressive, heartless type of leadership. This type of management doesn't work long term and needs to be balanced with compassionate, level headed managers.


  7. Helpful (2)

    "Field service technician IV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician IV in Memphis, TN
    Former Employee - Field Service Technician IV in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH (More than 5 years)

    Pros

    Getting to meet people and every install job was a new challenge

    Cons

    Far too many to count… This company is dying quickly, and it's because of the poor management and horrible operation because of its leadership ... they fired virtually every decent knowledgeable technician in our office because we made too much money and we did a good job, regardless of how long it took to do it right… The only ones left were the ones Who rushed through their work and slap stuff in regardless if it's up to code… But ultimately the company is going to pay the price for the miss guided decisions because it cost more money to fix stuff then it does to get things done right the first time . Also insurance is ridiculous… $8500 deductible and no paid vacation until you've been employed for over two years ... being a salesman is now required, regardless of how good your work is they expect you to do it fast and push the customer into purchasing additional junk ... to top it off, management will insist that you clock out early to juice your numbers ... i'm pretty sure that working off the clock is frowned upon, at least the Department of Labor and workforce seem to think so ...

    Advice to Management

    Get rid of Charlie Ergen "for good this time" and find somebody who actually wants to run this Company in a way that's not corrupt ...


  8. "Field training wasn't helpful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installation Technician in Warren, MI
    Former Employee - Installation Technician in Warren, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    Free paid flight and hotel also paid lunch and dinner for the first 2 weeks of trainings which was awesome

    Cons

    Coming from someone who doesn't know much about line cables using ladders and understanding how to install services the field training didn't help I had questions an never got the right answers an there was so much I didn't understand, also you never know when your going home you start at 7am an your shift can end at 4 or end at 1am thats awful work life balance, anyways this is not a job if your completely new to this type of work you would be wasting your time.

    Advice to Management

    Create better ways and be more inviting to newcomers


  9. Helpful (1)

    "Dish Network management are petty thugs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time

    Pros

    Steady income. Overtime.

    Cons

    Too many to list. Benefit cutbacks, more expectations for the same pay.

    Advice to Management

    Charlie Ergen needs to go. He is by far, the most corrupt CEO in America today.


  10. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    Great, friendly people to work with, good amount of advancement paths if you want it

    Cons

    Cons are non flexible hours, strict corporate policy for attendance even with emergencies, non-competitive starting salary

    Advice to Management

    Increase people's salaries, give them better benefits that make people actually feel valued


  11. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DISH (More than 3 years)

    Pros

    Friendly environment , helpful team members.

    Cons

    no feedback from management, you get pressured into making sales customers just don't want

    Advice to Management

    People feel harassed by the method of sales.


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