DISH Reviews | Glassdoor

DISH Reviews

Updated July 22, 2017
3,445 reviews

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3,445 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 148 reviews)

  • Great organization, excellent work-life balance (in 54 reviews)

Cons
  • Work/Life balance can be a struggle especially if you care (in 112 reviews)

  • Poor communication/lack of transparency from upper management (in 190 reviews)

More Pros and Cons

  1. Helpful (1)

    "Always on the lookout to not get fired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty Agent in Harlingen, TX
    Former Employee - Loyalty Agent in Harlingen, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at DISH full-time (More than 5 years)

    Pros

    Pay, Friends, 1 hr lunch, paid time off, free tv, Rec Room, paid training, overtime, holiday pay, time and a half

    Cons

    Insurance, management, job security, schedules, Human Resources, to many takedowns, software rolled out before its tested, to much equipment issue angry customers

    Advice to Management

    Really take a look into your policies, before hiring and your retention rate would be lower, parking


  2. "Former Remote Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remote Technician in Englewood, CO
    Former Employee - Remote Technician in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    Great training, Great Support, Good salary compensation for local markets In North Dakota, Fleet vehicles were ideal for road and weather conditions.

    Cons

    Must be ready to hit the floor running, if you are not you will struggle until you are up to speed. Bonus goals are weighted heavily on 100% satisfaction from your customer, a four out of five isn't going to get you what you need.

    Advice to Management

    Better Work /Life balance would have been a plus. I understand getting technicians to this market during the Oil Boom was next to impossible.

  3. Helpful (1)

    "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    There is nothing good about working here

    Cons

    They don't care about employees at all!!!


  4. Helpful (1)

    "Don't do it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Marketing in Englewood, CO
    Current Employee - Marketing in Englewood, CO
    Doesn't Recommend
    Disapproves of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    Salary is decent, don't take work home with me

    Cons

    Prison-like conditions, location, no company culture, no perks


  5. Helpful (1)

    "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Littleton, CO
    Current Employee - Inside Sales Representative in Littleton, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    the money in sales is really good

    Cons

    talking to dish customers is rough

    Advice to Management

    Dont charge 100 dollars for terrible internet


  6. Helpful (3)

    "If your ok with no family balance life this for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support in Tulsa, OK
    Current Employee - Tech Support in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Pay is good, bennefits as PTO, 401k , free cable service, good work atmosphere.

    Cons

    Mandatory ET whenever they want "bussiness needs", schedules are the worst now since they are based on performance, be prepared to work up to 9 days straight with no days off, no family friendly schedules at all, i would not recomend it to people who have kids othwrwise you wont be able to see them grow. If you have other options look around and go for them instead. I've been with company for almost 4 years, but with this new schedule is time for me to start looking into other options, it is true we all need a job but before my job my family is a priotrity. I wont recomend Dish anymore atleast not until they can give us a more consistent schedule. Since Joe (previous CEO) left this company is not the one used to be.

    Advice to Management

    Please make your agents voice heard, we have families tood and we deserved to spent quality time with.


  7. Helpful (3)

    "The working hours get tiring because they accumulate 40 hours in 4 days so your basically at work 11 hours a day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Flushing, NY
    Current Employee - Customer Service Representative in Flushing, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    Good place while you look for other jobs they just pay you good money. Alot of people leave in the first two months of hiring

    Cons

    The constant sitting for 10 hours makes you very frustrated also the working hours if you have a shift from 11am-10pm donot leave any space for family time

  8. Helpful (2)

    "Call center atmosphere, however super up beat with good training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in Phoenix, AZ
    Current Employee - Inside Sales Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time

    Pros

    Compensation can be great if you can sell. Great people to work with the trainers are all really helpful and knowledgeable

    Cons

    Hours. Shift times vary some shift hours aren't as good as other and you really don't have a choice. May have to put in extra hours if having a bad week selling


  9. Helpful (7)

    "Inventory Specialist"

    StarStarStarStarStar
    Former Employee - Inventory Specialist in New York, NY
    Former Employee - Inventory Specialist in New York, NY

    I worked at DISH full-time (More than 3 years)

    Pros

    - Most days are fairly easy and routine, especially weekends
    - Lot of alone and quiet time if that's your thing
    - The 10 hours (on average) shifts, 4 days a week with 3 day weekends is actually a really good schedule.
    - Most offices are small and tight knit.

    Cons

    -Shitty pay and benefits, literally an unlivable wage unless you're a recent college grad still at home (me). I heard through the grapevine I personally was even underpaid because I started out as a part timer before being made full time.
    - Management (corporate, and therefore local too) is getting increasingly aggressive and surveilling. I would literally get stressed out all the time anticipating emails from upper management in regards to the pettiest things that they all of a sudden decided to care about.
    - Promotion is a very slow and tedious process, if it even happens. I think I knew one tech who moved up to manager in my 3 years there.
    - As an add on to the above, just implementing a bunch of policies they want you to follow and then changing them constantly and expecting you to get everything right.
    - I'm talking from an inventory perspective, my job wasn't terrible- but techs and lower level management literally work in hell. Their expected standards and metrics are ridiculous and unreachable and everyone is constantly putting each other down through a chain of management. Just a very toxic environment in those regards.

    Advice to Management

    I know Charlie is a sociopath but hopefully you guys can get out of the dinosaur age and pay your employees decently and implement more positive and ethical guidelines.


  10. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Lots of fun, smart, dynamic individuals.

    Cons

    The satellite tv industry is on the decline due to cord-cutting.


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