DRC|CTB Reviews | Glassdoor

DRC|CTB Reviews

Updated April 2, 2018
79 reviews

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2.4
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Ellen Haley
26 Ratings

79 Employee Reviews

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Pros
  • 7 1/2 hour work day for full-time; many projects are part-time (5 hour days) (in 5 reviews)

  • They were quick to acknowledge SME's and tell them how valuable they were to DRC (in 2 reviews)

Cons
  • They have gotten rid of most of us and there will be more let go soon (in 4 reviews)

  • The workforce morale is very low; people; workers are afraid to ask questions or raise questions about even minor things for fear reprisals (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Monterey, CA
    Former Employee - Program Manager in Monterey, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Pay, freedom to work from home, autonomy.

    Cons

    Inferior software products, no roadmap for future development.


  2. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Monterey, CA
    Former Employee - Project Manager in Monterey, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DRC|CTB full-time (More than a year)

    Pros

    Working remote so you don’t have to endure the rudeness! There are too few pros to mention, although the Hilton Garden Inn is nice.

    Cons

    Very cliquish environment. They seem nice to your face for about a week then you can actually hear them talking about you. It is as if they want you to hear them.

    Advice to Management

    Look in the mirror, that will tell you why you are losing customers.

  3. "Great start of your career"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DRC|CTB full-time

    Pros

    Owner is very supportive and if you show the interest he will let you do any new job.

    Cons

    Office is small so not so much opportunities to meet with new people.

    Advice to Management

    Keep up with the current encouraging environment.


  4. "CTB - was family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Coordinator in Monterey, CA
    Former Employee - Senior Project Coordinator in Monterey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DRC|CTB full-time (More than 10 years)

    Pros

    I started worked at CTB in 1999 and from the first moment, you were treated like family. The company benefits were fantastic and I had the best managers.

    Cons

    When DRC bought CTB, they no longer needed a lot of us and those of us who would not relocate were dismissed.


  5. Helpful (1)

    "Training is horable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Haven't found any. When the former parent company sold them off they gutted the place.

    Cons

    You are treated like your the issue if you ask questions. Every current employee I speak to is looking for a new job and am asked why would I want to continue work here. Have not found many other employees that have been here more than 6 months. I have seen two employees have minor brake downs. And they're not even teaching the new hires all the software. That's only going to make more work for us.

    Advice to Management

    I don't really have much to say as it will not be given any thought. And dismissed as "an ignorant idea" ........


  6. "Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DRC|CTB full-time

    Pros

    Good money. Easy to learn. Anyone can pick up the skills.

    Cons

    Unorganized. Left alone to work majority of the calls. Many people cut off because work load closed. Supervisors weren't helpful. You have to be able to learn by yourself.


  7. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Opererations Analyst in Monterey, CA
    Former Employee - Opererations Analyst in Monterey, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DRC|CTB full-time (More than 10 years)

    Pros

    This company was second to none and had excellent benefits. Employees were amazing team players and most knowledgeable in the industry.

    Cons

    Employee work was not balanced. Many were overloaded with work, while others in the same department did not have enough.

    Advice to Management

    work/life balance is important. Many middle management employees were not needed as many teams were self-sufficient.

  8. Helpful (1)

    "Reader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Part-time employment, decent working conditions, interesting co-workers, not bad pay for temporary work, most projects last 4 or 5 weeks or less

    Cons

    Boring, monotonous work scoring student responses, training for projects may or may not be adequate, supervisors go from project to project without much turnover


  9. Helpful (2)

    "Be aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    When they purchased CTB, they were friendly, positive and professional. They were quick to acknowledge SME's and tell them how valuable they were to DRC.

    Cons

    Soon enough, their true colors showed; false promises to Customers, the arrogance of Executive team and the "dismissal" of any proposed idea or suggestion that did not come from a "DRC" employee was looked upon as very negative. The non executive employees are quite fake and clearly do not like anyone that came from CTB. They have gotten rid of most of us and there will be more let go soon.

    Advice to Management

    There is nothing to say that many have not said previously, the sad part is that they won't listen, they think they are all knowing. The proof will be when contracts are up for renewal,and they are awarded to other companies.


  10. "control analyst manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Control Analyst Manager in Indianapolis, IN
    Former Employee - Control Analyst Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work environment, a boss that let me keep my own schedule. Freedom to work from home part-time.

    Cons

    not really a lot of cons, big company, to big separation between management and workers.

    Advice to Management

    Go for lean six sigma all the way. Better planning and execution for temp workers (not humanity in some cases, and quicker to cut the losses in others).


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