DRC|CTB Reviews | Glassdoor

DRC|CTB Reviews

Updated October 16, 2018
80 reviews

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2.3
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Ellen Haley
28 Ratings

80 Employee Reviews

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  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Monterey, CA
    Former Employee - Program Manager in Monterey, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Pay, freedom to work from home, autonomy.

    Cons

    Inferior software products, no roadmap for future development.


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at DRC|CTB full-time

    Pros

    CTB was a great company to work for. The products were relevant. The people were great.

    Cons

    Layoffs were prominent during downturns and during acquistions. Created for an unstable and uneasy work environment

  3. Helpful (2)

    "Service Desk Analyst / Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DRC|CTB full-time (Less than a year)

    Pros

    1st. You get a paycheck... The pay is not bad for the job. But its not as much if you're on contract rather than being hired directly.

    2nd. Most of the people you work with are ok some make the day feel better and some depending on their personal issues make you want to quit.

    Cons

    If you not hired by the company directly people they will treat you like crap.

    No Paid holidays, No vacation time. "Really you can take as much as you like you just won't be paid, No paid time off of any kind again, No benefits, No insurance, No life/work balance, Having more work and clients added to your contract without equal compensation, Working with Freeware licences that crash left and right. Entire building power outs and internet crashes, And to top it all off they recently terminated then entire Indiana staff but asked them to stay till Nov 2nd and to keep the number up. "real morale boost".

    Advice to Management

    Some of you are ok. I will miss working with some of you. But some of you, on the other hand, Well you treat us like garbage and talk to us like we're idiots. But hay you just got fired along with us shows you how much that did for you.


  4. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Monterey, CA
    Former Employee - Project Manager in Monterey, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DRC|CTB full-time (More than a year)

    Pros

    Working remote so you don’t have to endure the rudeness! There are too few pros to mention, although the Hilton Garden Inn is nice.

    Cons

    Very cliquish environment. They seem nice to your face for about a week then you can actually hear them talking about you. It is as if they want you to hear them.

    Advice to Management

    Look in the mirror, that will tell you why you are losing customers.


  5. "Great start of your career"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DRC|CTB full-time

    Pros

    Owner is very supportive and if you show the interest he will let you do any new job.

    Cons

    Office is small so not so much opportunities to meet with new people.

    Advice to Management

    Keep up with the current encouraging environment.


  6. "CTB - was family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Coordinator in Monterey, CA
    Former Employee - Senior Project Coordinator in Monterey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DRC|CTB full-time (More than 10 years)

    Pros

    I started worked at CTB in 1999 and from the first moment, you were treated like family. The company benefits were fantastic and I had the best managers.

    Cons

    When DRC bought CTB, they no longer needed a lot of us and those of us who would not relocate were dismissed.


  7. "Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DRC|CTB full-time

    Pros

    Good money. Easy to learn. Anyone can pick up the skills.

    Cons

    Unorganized. Left alone to work majority of the calls. Many people cut off because work load closed. Supervisors weren't helpful. You have to be able to learn by yourself.

  8. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Opererations Analyst in Monterey, CA
    Former Employee - Opererations Analyst in Monterey, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DRC|CTB full-time (More than 10 years)

    Pros

    This company was second to none and had excellent benefits. Employees were amazing team players and most knowledgeable in the industry.

    Cons

    Employee work was not balanced. Many were overloaded with work, while others in the same department did not have enough.

    Advice to Management

    work/life balance is important. Many middle management employees were not needed as many teams were self-sufficient.


  9. Helpful (1)

    "Reader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Part-time employment, decent working conditions, interesting co-workers, not bad pay for temporary work, most projects last 4 or 5 weeks or less

    Cons

    Boring, monotonous work scoring student responses, training for projects may or may not be adequate, supervisors go from project to project without much turnover


  10. Helpful (2)

    "Be aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    When they purchased CTB, they were friendly, positive and professional. They were quick to acknowledge SME's and tell them how valuable they were to DRC.

    Cons

    Soon enough, their true colors showed; false promises to Customers, the arrogance of Executive team and the "dismissal" of any proposed idea or suggestion that did not come from a "DRC" employee was looked upon as very negative. The non executive employees are quite fake and clearly do not like anyone that came from CTB. They have gotten rid of most of us and there will be more let go soon.

    Advice to Management

    There is nothing to say that many have not said previously, the sad part is that they won't listen, they think they are all knowing. The proof will be when contracts are up for renewal,and they are awarded to other companies.


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