DST Systems Reviews | Glassdoor

DST Systems Reviews

Updated December 2, 2017
107 reviews

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Stephen Hooley
51 Ratings

107 Employee Reviews

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Pros
  • DST WS is a very good company which has employee friendly environment and good work life balance (in 28 reviews)

  • Good benefits, work-life balance (in 54 reviews)

Cons
  • Senior Management is where they are due to tenure not experience and skill (in 20 reviews)

  • Upper management SEEMS to care about employees but actually not (in 20 reviews)

More Pros and Cons

  1. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DST Systems full-time (Less than a year)

    Pros

    They want to do well and think they are on the right course.

    Cons

    The disconnect from the vision to how that vision is being applied is significant. The concern for quality and risk mitigation is completely secondary to cost savings.

    Advice to Management

    Keep quality and risk mitigation in mind when trying to find cost savings.


  2. Helpful (3)

    "Sexism and rampant favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 5 years)

    Pros

    Wide range of skills acquired working here

    Cons

    Poor benefits.
    Rampant sexism and favoritism at most senior and director levels.
    Recently streamlined career path basically cut all career development.
    Not a good place for a women looking for advancement in their career. They are ridiculed for honest risk management assessment.

    Advice to Management

    The new career tracks is being used to cut middle level management and most are women. The amount of sexism here has always been high but now its sky rocketed.

  3. "Mutual Fund Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mutual Fund Representative in Kansas City, MO
    Current Employee - Mutual Fund Representative in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 5 years)

    Pros

    Good Benefits, some depts are good, stepping stone to learning new things to have under you belt and to put on your resume.

    Cons

    Some managers feel as if it’s not their job to learn or know the work, so it’s hard to discuss ideas or suggestions or simply get help when the dept is understaffed and can’t hire at the moment, when you have a manager who doesn’t know the work or at least the basics of the job and doesn’t take interest in knowing the work. Lack of professionalism. Folks think they can talk to their co-worker/teammate any kind of way. Folks are not held accountable for their wrong doing (they address the entire dept instead of the ppl that needs to be held accountable) and if they are addressed, no consequences are enforced to ensure the issue doesn’t arise again. Hard to compromise when management pick and choose what they want to address but they have an open door policy. The work environment can be very uncomfortable when you work with folks who like to micro-manage, nit pick, complain about everything, and come in late on a daily basis and management does nothing about it. Rules are made but not followed or enforced so some folks get away with stuff while others work hard to abide by the rules. No room to grow and if you are looking to move up or move to a different dept within the company, some managers take forever or don’t respond to you after you’ve interviewed for a job, telling you if you got the job or not. Because rules are not enforced, consequences are not being made, and folks getting away with everything little thing, it can really big the moral down and a few bad apples can run away good hard working employees.

    Advice to Management

    Enforce the rules and let those few bad ppl know that if their bad behavior continues, then their will be strict consequences. Management should not be addressing the entire dept when it’s only a few folks causing an issue. Learn/know the work and take interest in the job that your team does. To many managers are trying to be that “cool/laid back/friend” manager and that ok however be a manager 90% of the time. Communicate with ppl that are trying to move up and let them know if they got the job or not, it only takes a few mins to let someone know if they got the position they interviewed for. It can come off as rude or very unprofessional when the person you’ve interviewed a month ago has to go on workday and check the status of the job just to find out that they didn’t get the position. Address all issues and make the work environment comfortable for everyone and not just for a few ppl. We spend 40+hrs there and no one should feel restricted from being themselves (as long as they’re not being disrespectful) because of a few folks or because there’s folks who just want it there way and not willing to compromise to make the work environment comfortable for everyone.


  4. Helpful (2)

    "Get in/get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 8 years)

    Pros

    Great place to learn the industry and propel yourself to a new career outside the company. Collaboration from coworkers to ensure projects are delivered

    Cons

    Year over year net pay trends downward as merit increases have not been keeping up with increased benefit cost for a number of years. Increased workload and decreasing workforce is leading to burnout resulting in high turnover. DSTs approach to become a growth company is great on paper, but the approach to squeeze a portion growth from employees needs to be revisited. Change in payroll accrual and the company's decreased contribution to employee benefits coupled with lack of transparency into these changes have resulted in a growing number of disengaged employees. The do more for less approach needs to be revisited.

    One the biggest hurdles is "it's all about who you know". Senior management in the division is well known for having their pet employees. Employees are not recognized for contributions unless you're senior management pet.

    Advice to Management

    Transparency/honest communication is badly needed.


  5. Helpful (4)

    "BFDS now is DST Changed for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Quincy, MA
    Former Employee - Anonymous Employee in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 10 years)

    Pros

    I have seen none at this time.

    Cons

    Compared to the former company, BFDS, they offer less vacation, lay off highly qualified and long term employees as part of salary dumps, with no concern to how it impacts daily operations. They make such decisions without consulting local management, who are then left to manage the aftermath they had no part in creating.

    Advice to Management

    Listen to and consult your mid-level management. The talent and experience of people released in the June 21st layoff was considerable and unnecessary. If profits are all you are concerned with, without trying to keep your staff top-notch, then you will not have profits for long.


  6. Helpful (6)

    "Another Year, Another Round of Layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 3 years)

    Pros

    Respectable pay and benefits; some very good middle managers trying their best.

    Cons

    The seemingly annual round of layoffs just occurred in early October. Instead of addressing the issues that cause DSTHS to lose clients, corporate management prefers to reduce staff. Prior to the layoffs, there was insufficient staff to support existing clients, which now will only get worse. 40 hour work weeks do not apply... working whatever hours it takes (weekends, nights, during vacations, 12 hr days) to get the work done by a limited staff is often demanded by senior management. Work-life balance does not exist for the qualified staff members although corporate management is very good at giving lip service to having a life outside of work.

    Advice to Management

    Shutdown, sell or completely overhaul Health Solutions - continuing as is, is a disservice to employees and clients.


  7. Helpful (5)

    "Stressful, understaffed, high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Consultant in Quincy, MA
    Current Employee - Client Services Consultant in Quincy, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 10 years)

    Pros

    The People are great. The Staff works hard and is dedicated. Great team work amongst staff. Middle management is supportive.

    Cons

    Expectations to always do more with less staff. Layoffs are done regularly without thought of impact. Remaining staff is expected to figure it out. Health insurance is not competitive, high deductibles with high premiums. Paid time off policy is not compatible in industry. Organizational structure constantly changes. Limited focus on goals and priorities.

    Advice to Management

    Create cohesive leadership and focus on direction and priorities to get there. Stop changing organizational structure every six months. Realize not all functions should be moved off-shore. Recognize those employees that meet goals with competitive salary and benefits.

  8. Helpful (3)

    "Not a great company lately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Kansas City, MO
    Former Employee - Director in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 3 years)

    Pros

    The pay and benefits were good.

    Cons

    management shifts too frequently. I had 5 bosses in 3 years.


  9. Helpful (3)

    "Great, if you're a 40+ white male"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accounting Supervisor in Denver, CO
    Current Employee - Fund Accounting Supervisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 3 years)

    Pros

    Little Manager Supervision on a daily basis

    Cons

    Uncomfortable work environment for Females, under market compensation (salaries are tied to Kansas City, which is much lower than what should be paid in the Denver market)

    Advice to Management

    Enforce your codes of conduct with your employees, look to hire people who aren't all white males.


  10. Helpful (1)

    "Worst Company to wotk for"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TLM in Kansas City, MO
    Former Employee - TLM in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 8 years)

    Pros

    There were no pro I can think of for this Company , company also wants everyone to relocate to KC , which is opposite if virtual teams and collaboration.

    Cons

    Works company to work for , no leadership and toouch technical debt and compnay mis represent offered roles.Inwpukd clearr away from.this Company

    Advice to Management

    Think about getting some leadership classes to exec ream


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