DST Systems Reviews | Glassdoor

DST Systems Reviews

Updated April 16, 2017
88 reviews

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1.0
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Stephen Hooley
35 Ratings

88 Employee Reviews

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Pros
  • The work life balance is really good (in 23 reviews)

  • Good benefits, work-life balance (in 52 reviews)

Cons
  • Upper management SEEMS to care about employees but actually not (in 19 reviews)

  • Senior Management is where they are due to tenure not experience and skill (in 17 reviews)

More Pros and Cons

  1. "Backwards Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Administrative Assistant in Boston, MA
    Former Contractor - Senior Administrative Assistant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DST Systems as a contractor (Less than a year)

    Pros

    Good location near The Seaport, rustic building with nice surroundings. Walking distance of South Station made for a relatively easy commute.

    Cons

    No collegial atmosphere, no chances given for growth, no sense of personality, duplicity abounds. Management lackies are just a chip off the old block.

    Advice to Management

    Interact more with associates, be up front!


  2. Helpful (2)

    "Does Not Accomdate Those with medical condtions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Specialist in Kansas City, MO
    Current Employee - Service Specialist in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DST Systems full-time (More than a year)

    Pros

    On the job training
    Pay is decent

    Cons

    awful HR & Management
    wont work with you if you have a medical issue will try to fire you if you apply for fmla

    Advice to Management

    Let those who should advance get promotions and stop letting awful management keep their jobs


  3. Helpful (4)

    "Incompetent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Analyst in Birmingham, AL
    Current Employee - Benefits Analyst in Birmingham, AL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 3 years)

    Pros

    paycheck, WFH, -some co workers. Kat has left

    Cons

    Benefits are costly and not good. The morale in this place is terrible. Management is not good and do not know what they are doing.

    Advice to Management

    Wake Up. Clients are leaving and we have no sense of urgency to fix the issues.


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  5. Helpful (1)

    "Health care claims specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harrisburg, PA
    Former Employee - Anonymous Employee in Harrisburg, PA

    I worked at DST Systems full-time (More than 10 years)

    Pros

    Flex time , plenty of overtime, good benefits, reasonable amount of vacation time

    Cons

    To much favoritism from the bosses to certain employees. Unfair work distribution.

    Advice to Management

    None since no longer there. Was lied to about being able to work from home so therefore we lost our jobs in Harrisburg area.


  6. Helpful (6)

    "Terrible culture, Dying company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems (More than 3 years)

    Pros

    Work load ,Compensation and Benefits

    Cons

    Everything else. The company culture is terrible. The company does not have a good sense of direction and is losing revenue fast. You will face hurdles for any tiny bit of change towards progress. Mis management on every level.
    Also, this company is the absolute worst for immigrants. Stay Away!


  7. Helpful (2)

    "DST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Manager in Kansas City, MO
    Former Employee - Senior Systems Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DST Systems full-time (More than 10 years)

    Pros

    Some great people to work with

    Cons

    Management very political and into cost cutting in any way possible


  8. "Counterproductive, counterintuitive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims QA Specialist in Harrisburg, PA
    Former Employee - Claims QA Specialist in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 10 years)

    Pros

    Pay was ok; company had been very flexible with work hours, but that was eventually made more stringent; ok 401k with company match

    Cons

    KC and Birmingham staff were treated better than Harrisburg staff - we were treated like the red headed step child despite the fact we had much more knowledge. They eventually closed Harrisburg office, laying off most of the staff, and were very uncaring and unapologetic about it. Had to try to train my replacements (new hires) remotely to learn my 15+ years of knowledge in a very short period of time.

    Advice to Management

    Care more about claims being processed correctly, and less about how cheaply the work can be done.


  9. Helpful (2)

    "Product manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Birmingham, AL
    Current Employee - Product Manager in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 5 years)

    Pros

    Ability to work from anywhere when not at the client site

    Cons

    Changed to PTO for Tim off and those with over 15 years lost 5 days off. Medical benefits continue to cost more for less. Took away profit sharing and you are now vested day 1. Great for new employees but bad for those with over 5 years. Rebranded themselves from software company to data entry company. Company now employees less skilled employees. Everything they are doing paint a picture the company won't be around for long.

    Advice to Management

    PMO was just getting better with different management and senior staff moves old PMO manager back. With her back, you are guilty until you prove you are innocent. New senior officer pushed out all old upper management and brought in mostly female management.


  10. Helpful (2)

    "Kinda Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Quincy, MA
    Former Employee - Anonymous Employee in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and compensation, reasonable hours.

    Cons

    Technology advancement is held stuck due to outdated standards.
    Poor management that can't grasp the fact it's the 21st century and things are rapidly changing.
    Too much politics, it's more about how much you can suck up to your superiors rather than doing your job.
    You actually have to buy coffee their.

    Advice to Management

    Listen to your employees as they are your most valuable asset, their success is your success. Incorporate a scalable and robust technology standards that fits a rapidly changing world.
    Promote a less political environment.


  11. Helpful (4)

    "Disappointed in Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DST Systems full-time (More than 3 years)

    Pros

    There are some really bright people who really want to help the company and their clients succeed.

    Cons

    Breakdown in confidence in the COO, her chief of staff and director level positions. Negative/aggressive culture is how they manage.

    Advice to Management

    Take a hard look at the COO and her chain of command. Treat people with respect they deserve or good people will leave.


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