DST Systems Reviews | Glassdoor

DST Systems Reviews

Updated April 24, 2017
107 reviews

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2.0
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Stephen Hooley
25 Ratings

107 Employee Reviews

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Pros
  • Good benefits, work-life balance (in 51 reviews)

  • The work life balance is really good (in 22 reviews)

Cons
  • Upper management SEEMS to care about employees but actually not (in 19 reviews)

  • Senior Management is where they are due to tenure not experience and skill (in 17 reviews)

More Pros and Cons

  1. Helpful (9)

    "Run."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DST Systems full-time (More than 10 years)

    Pros

    Self-insured so very good insurance. I've gotten a merit increase every year. While the merit may not stay with or ahead of inflation, one was given.

    Cons

    When I first started at DST, it was THE company to work for and I was excited to get an internship while still in college. The company is no longer THE company to work for but it is the company to get laid off from, it is the company where its employees are HOPING to get laid off so they can get away from the low morale, the lack of appreciation from upper management, the lack of promotions, the degradation/abuse allowed from clients, low performance reviews driven off of requests from upper mgmt to lower ratings across the board versus being rated on your actual performance, budgets in the red yet money is spent on new elevators (for efficiency), statues of prior CEO's, internal software package(s) to evaluate efficiencies that cost millions of dollars that is as buggy as a high school project all while the work increases with less associates who must do their daily work as well as babysitting the work done oversees, which often means doubling the domestic work, expected after hours work including weekends, no work/home balance.

    Finally and most important to me, DST tends to be a hostile workplace for women if you are passionate about your work and strive to improve your work environment and your professional self.


  2. Helpful (1)

    "I hate it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Auditor in Birmingham, AL
    Current Employee - QA Auditor in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at DST Systems full-time (More than a year)

    Pros

    Amount of PTO, people I work with, and the work is easy. Not all departments are bad. I can't think of anything else.

    Cons

    You can't use the time when you request it. The company is diverse, but management isn't. You only see white faces in upper management, and there are a lot of qualified people here with degrees still in entry level positions.

    Advice to Management

    Management really don't care about their employees, and they put their work off on their employees. Micro-manage


  3. Helpful (5)

    "DST Has lost it's way. Executives do not listen."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Birmingham, AL
    Current Employee - Senior Software Developer in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DST Systems full-time (More than 10 years)

    Pros

    Benefits, good 401k match, PTO

    Cons

    DST Health Solutions has lost it's way

    Advice to Management

    Do not sell vaporware. Do not promise clients un-attainable deadlines.


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  5. Helpful (1)

    "Claim Department, Birmingham, AL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 8 years)

    Pros

    A few nice co-workers, great boss, benefits

    Cons

    The company re-structuring created chaos and loss of morale for everyone.

    Advice to Management

    Changes at the company level should be implemented step by step and in a structured way to let employees the time to adapt; otherwise employees are frustrated spending time and focusing on keeping track of the new stuff. Culture of favoritism.


  6. Helpful (2)

    "Good place to work if no other option"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DST Systems (More than 8 years)

    Pros

    It's always super busy. You can work from home. Company does not burden associates with unnecessary training. Health care industry is always generating work.

    Cons

    Too many reorgs and internal tools that do the same thing. No standards or good practices like you'd expect when developing software. Chaos is the norm.

    Advice to Management

    Spend more time managing your direct reports and communicating. Stop managing the work with spreadsheets. Staff projects and daily work with temps or contractors, then keep those who perform well. Thin out low performers or move to more appropriate jobs.


  7. Helpful (2)

    "Education and Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at DST Systems full-time (More than 8 years)

    Pros

    Exposure to all aspects of mutual fund processing can allow new associates to develop a well rounded background in the industry/

    Cons

    Very few development opportunities. Hire talent, but little to no career pathing exists within the Minneapolis office.


  8. Helpful (9)

    "Great Relationships / Terrible Executives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Kansas City, MO
    Former Employee - Technical Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DST Systems full-time (More than 10 years)

    Pros

    I made some life-long personal relationships at DST that will be valuable to me for the rest of my life. If you show the ability to get work done, you can find promotions (though the raise policy is ridiculous)

    Cons

    Raise policy sends best workers to outside companies. DST is like the minor league system feeding top players to Cerner, The Federal Reserve, and others.

    Executive Management is absolutely boneheaded on the IT side. One VP curses people out in broken English over ridiculous issues he's not even factual on. Transitioning the company from Tom McDonnell to Steve Hooley was the worst decision DST could have ever made, as Hooley may be good at pumping up the stock price (mark my words that is very temporary) but he is terrible at gathering smart and effective leaders to work for him and for the associates. The president of the financial services business unit is a joke, and only got the position because he was an ineffective and overmatched CIO. The company lays off associates (many deserved it) but goes off and hires a VP for seemingly everything they can possibly think of, none of which come from the inside, all of which are tied to other recently hired executives. Benefits are being slashed, PTO reduced, paid holidays reduced, merit increases reduced, and profit sharing is now gone.

    Advice to Management

    My advice is to Steve Hooley directly. You're sinking what was once an admirable and amazing company. Your IT organization is in shambles because you have no strengths with IT.


  9. Helpful (3)

    "Not where you want to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at DST Systems full-time (More than 10 years)

    Pros

    Work with some very talented people.

    Cons

    Senior management is now in a rolling cycle of layoffs to ensure they get bonuses, but is cutting workforce to the bone.


  10. Helpful (3)

    "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Used to be a good company. decent benefits.

    Cons

    Terrible Senior Management. Company continues to "position for growth" while good people, departments that have been loyal suffer. Work life balance is borderline criminal for some who work in a blanket of fear while others coast. Good people are leaving or forced out. Finger pointing and bus throwing rampant because people are now afraid, r CYA or (wisely) seeking new employment. Preach speaking up, but most are afraid to do so. Every restructure is another rushed decision.

    Advice to Management

    Read Dilbert.


  11. Helpful (2)

    "So glad i left this hell hole behind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Network Administrator in Saint Louis, MO
    Former Employee - Staff Network Administrator in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a large company with a large IT footprint. Good place to get valuable experience (and get worked to death) and then move on somewhere else. Your management team could make or break your experience here.

    Cons

    You are treated like a slave. mandatory overtime dictated by members of management, who haven't worked a full 9hr day in years. Stereotypical old fashioned Finance company. Mangers where seen as the "haves" and the rank and file where the unwashed masses. All of the senior leadership played office politics from ivory towers, out of touch with their employees. Management was seen as an old boys club. While there seemed to be some people in mgmt who at least seemed good at their jobs, most were nothing more than incompetent sycophants, who did nothing other than stroke their bosses egos and put in time from the company's golden era. It seemed favorites were who got promoted, which further fed into the sick games of office politics. Moral was so bad in some places, entire teams were perceived as dysfunctional, and instead of dealing with it (and acknowledging it) management would put more pressure on other groups to pick up the slack. Pay was always perceived as lower than market.

    Advice to Management

    If i actually thought you cared what an employee of this awful company thought, i would put something else in here.


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