DSW Reviews | Glassdoor

DSW Reviews

Updated September 15, 2017
805 reviews

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Current Employees

3.5
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Roger Rawlins
109 Ratings

805 Employee Reviews

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Pros
Cons
  • Having to push enrollment into our rewards program to customers (in 127 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 65 reviews)

More Pros and Cons

  1. "Good part-time, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Gilbert, AZ
    Current Employee - Sales Associate in Gilbert, AZ

    I have been working at DSW part-time (More than 3 years)

    Pros

    Great flexibility if busy with other jobs/school, friendly managers and co-workers, movement while working and not standing/sitting in the same place the whole shift

    Cons

    Rewards conversion gets harped on a lot (it's important but still), hours fluctuate with the seasons (summer and past New Year's particularly), also misleading advertising

    Advice to Management

    The marketing team shouldn't advertise campaigns that are misleading (compare-at prices) to where I have to explain to almost every customer what they are actually saving


  2. "Overall good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW full-time (Less than a year)

    Pros

    I love the people I work with and the job is easy enough.

    Cons

    I'm not a big fan of the customer service model.

  3. "Okay place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW part-time

    Pros

    Nice area, friendly staff, worked with my schedule.

    Cons

    Slow, other associates didn't seem to care for sales.


  4. "Theres a lot of changes happening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cashier in Chicago, IL
    Current Employee - Lead Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DSW full-time (Less than a year)

    Pros

    - Great work/life balance (worked well with my school and work schedules)
    - Job tasks are pretty easy (register, maintaining floor/clearance, online orders, etc.)
    - Nice co-workers

    Cons

    - Getting rewards sign-ups
    -Old system


  5. "Good/easy job, but also irritating (over a year part-time)"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    - Great work/life balance (worked well with my school and work schedules)
    - Job tasks are pretty easy (register, maintaining floor/clearance, online orders, etc.)
    - Nice co-workers
    - They have no problem giving you time off if you need it (as long as you request it beforehand)

    Cons

    - Getting rewards sign-ups (it helps our sales % and some customers don't want it, which means we have to hear stuff from management)
    - $9/hr (it really doesn't feel like much once you see the paycheck, but you do get a little raise if you work there for over a year)
    - Outdated/tired register systems (tend to malfunction and have technical issues, who still uses dial-up?!)


  6. "work at the store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assocoiate in Pensacola, FL
    Current Employee - Sales Assocoiate in Pensacola, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than 3 years)

    Pros

    finding the customer what they need

    Cons

    business can be vary day by day


  7. "ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Palm Desert, CA
    Current Employee - Sales Associate in Palm Desert, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    discount, hours, friendly employees, shoes for days

    Cons

    stocking, cleaning bathrooms, cleaning clearance

    Advice to Management

    none

  8. "Impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Applications Developer Intern in Columbus, OH
    Current Intern - Applications Developer Intern in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW as an intern

    Pros

    Learning Opportunities, good technology stack

    Cons

    None encountered


  9. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time

    Pros

    They are trying very hard to have an inclusive environment for employees which is great.

    Cons

    The constant addition of tasks with no additional payroll or manpower.


  10. "Fun with caveats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Operations Manager in Plainfield, NJ
    Current Employee - Assistant Operations Manager in Plainfield, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DSW full-time (More than 8 years)

    Pros

    PTO hours are pretty decent . Benefits are good and competitive . Growth within the company are available with luck and time . You'll have a great shift with fun associates !

    Cons

    Higher management likes to change things on the fly and still be upset at the outcome, not all the time, but enough to be noticeable . It's a little hard at times with higher management also being very strict and at times harsh on the stores management teams throughout the district

    Advice to Management

    Please come into the company knowing that at times it will be tough with holidays ,PTO or managers leaving during the year. Be on top with associates and you'll have a fun work environment !


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