DSW Reviews | Glassdoor

DSW Reviews

Updated November 18, 2017
1,628 reviews

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3.3
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Roger Rawlins
216 Ratings

1,628 Employee Reviews

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Pros
Cons
  • The downfall of working with the company is the constant pressure of signing people up for the Rewards program (in 130 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 66 reviews)

More Pros and Cons

  1. "Great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at DSW part-time

    Pros

    They're scheduling is very flexible. You never feel pressured. You always get recognized for doing a great job!

    Cons

    You deal with rude customers.


  2. "Health care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at DSW full-time

    Pros

    To be able to help

    Cons

    They hard to work with a time schedule

    Advice to Management

    Help work around time because i have a child i take care of

  3. "better than most retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    setting my hours and no hassle.
    shift trading with coworkers easy.
    no problem with management.
    friendly, easy day.

    Cons

    sometimes there is pressure with signing rewards members.
    cleaning shoes from time to time.


  4. "Great For Beginners!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in La Jolla, CA
    Current Employee - Sales Associate in La Jolla, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DSW part-time (Less than a year)

    Pros

    This was my first Job and I felt so welcomed at both stores I worked at! The environment is happy and positive! Great way to get introduced to retail customer service.

    Cons

    Fast paced work if you’re not up for the challenge! It can be stressful to complete your tasks, but they are very doable with practice and a positive attitude.

    Advice to Management

    Express a better understanding and eagerness for us to grow in the company and beyond.


  5. "College Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    30% off discount on everything

    Cons

    Not enough hours most weeks


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW part-time

    Pros

    - Good employee benefits
    -Detailed and helpful training for cash register and floor

    Cons

    - Pushed "reward sign-ups" too hard. It seemed like they cared more about loyalty enrollments than actual customer experience.


  7. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good discount , Coworkers are, Great management

    Cons

    The rewards program they have set in place

  8. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DSW full-time

    Pros

    Amazing discount! I liked working here overall

    Cons

    Management all over you, riding you to get rewards sign ups


  9. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cutler Bay, FL
    Former Employee - Anonymous Employee in Cutler Bay, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DSW part-time (More than a year)

    Pros

    The shoes came out super cheap

    Cons

    The managers are terrible . And the employees loved to talk bad about others


  10. "I’ve learned a lot and worked with great people along the way but expectations surpass compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Doral, FL
    Current Employee - Sales Associate in Doral, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Great people, flexible schedules, non-stressful work. Most people hired are easy to get along with and are helpful with tasks.

    Cons

    Unrealistic expectations, not one second of downtime, managers micro-managing and breathing down your neck, low hours, very high turnover rates. Raises are given in cent increments. Yes, CENTS.

    Advice to Management

    Combine efforts to send forth the same message instead of contradicting one another. Care more for your associates.


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