DSW Reviews | Glassdoor

DSW Reviews

Updated September 26, 2017
1,583 reviews

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1,583 Employee Reviews

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Pros
Cons
  • Having to push enrollment into our rewards program to customers (in 127 reviews)

  • Upper management and store management seem cliquey with their almost all female staff (in 65 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Doesn't Recommend
    No opinion of CEO

    I worked at DSW part-time (More than a year)

    Pros

    Culture was fun and people were inviting.

    Cons

    Was sent home alot when business was slow.


  2. "DSW Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    30% Discount you get to use

    Cons

    A bit boring to work there

  3. "Exciting and Rewarding Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW part-time

    Pros

    DSW is an exciting and rewarding place to work!

    Cons

    I haven't experienced any cons yet.


  4. "Easy Sales Associate Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DSW part-time

    Pros

    Flexible part-time schedule. No pressure retail job.

    Cons

    Some customers try to take advantage of return policy and management sometimes gets annoyed when associates need help curbing the issue.

    Advice to Management

    Be willing to stand up for associates when they need help.


  5. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I loved this job very much, the management was very nice and the other employees were nice as well. The managers helped when I needed help and so did my co-workers .

    Cons

    The downside is the scheduling, they would send me home early or have me scheduled on day then i show up and i'm not supposed to be at work

    Advice to Management

    Better scheduling!!!!


  6. "Did like it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DSW part-time

    Pros

    Flexible schedule but still wasn't professional.

    Cons

    Managers were unprofessional and rude.


  7. "Genuinely a happy place overall."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DSW full-time

    Pros

    Flexibility and great environment with a friendly team of associates. Most are happy working here and enjoy a balance of work and home.

    Cons

    Not anything really that makes it a bad place to work. You pick up lots of trash from shoeboxes but that's normal.

    Advice to Management

    Consistency in fairness to all not just the favorites.

  8. "Very Impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Broomfield, CO
    Current Employee - Sales Associate in Broomfield, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DSW part-time (More than a year)

    Pros

    Great, patient managers (at least at my store). Relatively thorough training for beginners. Friendly co-workers. A positive company environment. Overall, a great place to work!

    Cons

    Perhaps a little too fast with the training, especially on a complicated cash register. The push to get more customers to sign up for Rewards program can be difficult for less aggressive personality types. Relatively low pay, but this is retail.

    Advice to Management

    Great job! All of the managers at my store work well together which is a positive for employees. I appreciate their patience with new employees--there is a LOT to learn and the managers understand that. Keep up the good work!


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Atlanta, GA
    Former Employee - Sales Associate/Cashier in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DSW part-time (More than a year)

    Pros

    1. Great for a college student
    2. Great employee discounts
    3. Great hours & if your unable to work you can switch shifts with other employees
    4. Fun environment (especially if your a shoe lover like myself)

    Cons

    To be honest I don't have anything negative to say about this company and I worked there part-time for two years.

    Advice to Management

    Keep up the great work!


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work.
    Management is nice and flexible

    Cons

    Customers can be rude, but not anything unbearable


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